The person that helped me with the process of getting my uhaul was very nice and professional.
Blake C
Customer Reviews for Dag On Country Store LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Thanks
James BSmooth transaction went out they way to make it as smooth as possible. I am a frequent customer and like the my store dose business
Stacy PGood location
James KBe open. Answer the phone.
Michael SVery helpful and worked with us since we was on a time crunch 10/10
Taletha MNothing,very prompt and professional
LEON SNothing at this location, but the one on South Scales Stree needs to have someone that's going to stay on the job and answer their pohe and be open to the public at all times ,they are to old to run a business I would not advise anyone to go there for anything! Period ! I hate that place ,but the one on 87 ,Excellent !!!
Gayle WMove different size trucks
Mandy BN/A
Barry SI don’t know how to improve on this site I was in and out faster here than anywhere else the personnel were very friendly and helpful. It is my new location of choice as far as time saving.
Robert MGreat people & customer service😊
Nortasha MThis location was very helpful and Respectful of my needs.The people were very informative plus patient. My U-Haul experience was less stressful.
Christina SI had scheduled pickup at another location because the app showed that they were open on Sundays. I was running a few minutes late so I called to let them know an was told that they were closed and I couldn't pay cash. I was very upset about it because the furniture had to moved that day and I didn't have the money in my account, I only had cash. Thankfully I was transferred to the lady who owns Dag On Country Store and she told me that she would meet me there as soon as she dropped her family off at church. She was so nice and didn't act like she was bothered at all even though she had to go out of her way and be late for church. I will definitely use this location for any future uhaul needs I may have. I truly appreciated her taking the time to make my day much better!!
Mark PThere was nothing that could’ve been done any better. The customer service was impeccable and Ms Shannon was very knowledgeable and helped me a great deal. This was my first Uhaul experience and thanks to her it was a great one.
Pam TNo improvement needed. Great service..
Kathryn FThanks alot God bless
Quinton SVery nice people, very helpful
Gary BThey did a great job!
kyle pI was under alot of stress and I received the best most calm servies!! I will definitely recommend friends and family!!!
meghan wThe parking lot was so crowded you had to squeeze the truck into the location. Very bad layout!
Casey CStill haven't received e-mail for my return on Saturday the 20th, but their internet is not good.
Ricky fGreat customer service and great experience!!!
Jeff NThe woman was not professional.
Alma JCharge the rates in which you list on reservations and not double what was expected or agreed upon. Pretty good experience other than unexpected doubling of rental fees when returning .
Clayton BLamont is very helpfull,knowledgeable and patient.
Ronald LWorst customer service I have ever experienced would never recommend this u haul service to any person I call a friend.Was told one thing on the phone led to believe another when I got to the u haul place felt like he told me what I wanted to hear over the phone but without actually delievering
Andrea AGood tks
rocky dGrease or lubricate ratchets on tow trailers, very hard to wratch them
Bobby dNeed to have the trailers closer to the business and not on a grade.
Tom JVery friendly
Cynthia MUhaul needs to be looked at, had to call roadside assistance. And ask if I felt safe to drive it back from where I picked it up, I did just that. Even though it shakes, jerks. Service could’ve been better, hope you guys make it right!
dawn wAs a former UHaul DEALER….I would love to have had employees like the ones here. If I had I probably would still be a dealer lol. Very friendly and very smooth transaction. Thanks
janet GAwesome customer service rep and very helpful
DoNALD pI always get great customer service at this location
RHONDA NVery friendly staff and in and out, would definitely recommend and will use again!
Lisa VThe location was wonderful. It's the Uhaul corporation that needs improvement. They confirmed our 1st reservation multiple times but never provided the truck, gave many excuses, then canceled our reservation via email without ever talking to us. Went out of state to rent truck at an outstanding local business but person returning the truck we were to get did not return until he was threatened with police action. The delay caused more work for us. Uhaul does all this confirming when they have no way to enforce and no capacity to make any promises. Even the regional manager was incompetent! He sent us to multiple businesses to get the appliance dolly he confirmed on our reservation. All of those businesses had already told him they had none but he ignored them.
Kimberlee Agreat people to deal with
yancy kThis location was very helpful and went above and beyond. I'll definitely use them again.
Lynelle DAlways friendly, courteous and efficient
RHONDA NService was great. The people that served me were were very courteous, professional and quite knowledgeable of their job.
James CMy receipt was incorrect and I emailed twice about it. Got charged for gas when I returned the vehicle with more gas than when I left. Got charged for more miles than I drove. Still have not received any response.
Miguel MGreat experience from both pick up and drop off
beryl n