Customer Reviews for Dads Toys
(U-Haul Neighborhood Dealer)

356 reviews

5575 Radford Rd   Athens, OH 45701

(740) 592-5086

Office Hours

  • Monday:
    9 am - 2:30 pm / 4 pm - 5 pm
  • Tuesday - Wednesday:
    9 am–3 pm
  • Thursday - Friday:
    9 am–4 pm
  • Saturday - Sunday:
    9 am–2 pm

Services at this Location:

Contact Us

(740) 592-5086

5575 Radford Rd
Athens, OH 45701

Services at this Location:

Office Hours

  • Monday:
    9 am - 2:30 pm / 4 pm - 5 pm
  • Tuesday - Wednesday:
    9 am–3 pm
  • Thursday - Friday:
    9 am–4 pm
  • Saturday - Sunday:
    9 am–2 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

Harry Barber 
Rating:
5.0

Managers, sakes person went above and beyond the call of duty you doing to Supply a tow hitch and light adapter for my personal use for a few hours I think them for that.

ERIC JOHNSON 
Rating:
5.0

Easy and convenient

Suzanne Perry 
Rating:
4.0

Customer did not leave a comment.

Scott Archer 
Rating:
5.0

N/A

Sheryl Masanotti 
Rating:
4.0

Customer did not leave a comment.

Robert L Markins 
Rating:
5.0

Customer did not leave a comment.

Michael Viancourt 
Rating:
5.0

Customer did not leave a comment.

Ilya A Kogan 
Rating:
5.0

Customer did not leave a comment.

Andy McDonald 
Rating:
5.0

Customer did not leave a comment.

LARRY WILLIAMS 
Rating:
5.0

Customer did not leave a comment.

Sierra Baughman 
Rating:
3.0

I didn't realize I needed a 7-way round to 4-pin-flat towing adapter for my 2020 Honda Ridgeline. I usually expect to buy towing accessories at U-Haul, but this location was physically closed and the rental was initiated over the phone. I had to drive to O'Reilly's auto parts to buy the adapter.

Henry Menke 
Rating:
5.0

Customer did not leave a comment.

Teresa Iles 
Rating:
5.0

Customer did not leave a comment.

Suzanne Yappel 
Rating:
4.0

Customer did not leave a comment.

Warren Zimmerman 
Rating:
4.0

Customer did not leave a comment.

Ryan Snyder 
Rating:
5.0

Customer did not leave a comment.

Laura Peebles 
Rating:
5.0

Customer did not leave a comment.

Joshua Kolbe 
Rating:
4.0

The person I spoke with was very friendly and explained everything very well

Bruce Smith 
Rating:
5.0

Customer did not leave a comment.

bobby lyons 
Rating:
5.0

N/A

Sheryl Masanotti 
Rating:
5.0

Customer did not leave a comment.

Brandon Vongthongthip 
Rating:
5.0

I’ve used them several times. Great people.

Andy McDonald 
Rating:
2.0

No one was on site. I couldn’t get the trailer off and had to get my movers to assist me

William Livingston 
Rating:
5.0

Had lights on the dash that it had a flat tire. Vehicle was muddy inside. No paper floor mats. Customer service was top notch!! Other places should take note!!

April McGrath 
Rating:
2.0

The online checkin sucked, it could not be completed even after several 800 phone calls. What a PIA!! If it wasn’t for the help from my local dealer Christina, who was recovering from major surgery and got me going!, I’d still be sitting there waiting for that van.

William Fanning 
Rating:
5.0

Customer did not leave a comment.

Gregory Whyte 
Rating:
5.0

N/A

Sheryl Masanotti 
Rating:
5.0

Customer did not leave a comment.

Ashley Luehrman 
Rating:
4.0

Customer did not leave a comment.

Ted Hayes 
Rating:
5.0

I have rented from them several times and always go to them when I need a truck rental.

Deborah Harris 
Rating:
5.0

Great experience. Well run. We will rent again.

Bob Depue 
Rating:
5.0

Best uhaul experience I have ever had, my first time renting from this particular location, and will always be using this location only, very different from all of my previous experiences with other locations, here helping out customers comes before making money, I wish that all other locations can learn from them how to run a business, thank you so much for your help, I will always come back.

Ahmed Yhia 
Rating:
5.0

Customer did not leave a comment.

Toni Marinucci 
Rating:
3.0

The location does not have good cell service making it almost impossible to do the online check in process. My overall experience with the online check in process was very negative. There has to be a better way for that to occur. I will not be using the online check in option in the future. I was very, very frustrated with the process.

Patsy Perry 
Rating:
5.0

Customer did not leave a comment.

Gregory Whyte 
Rating:
5.0

Really nice people…great service! Ty!

Virginia Stockton 
Rating:
5.0

Milage was incorrect. Starting milage was 87937. Should be billed for 38 miles not 65

DON HIBBARD 
Rating:
5.0

Customer did not leave a comment.

RICHARD WARNECKE 
Rating:
3.0

Customer did not leave a comment.

Bill Mcbride 
Rating:
5.0

Christie was great to work with.

Aleta Polley 
Rating:
5.0

Customer did not leave a comment.

Anne Potts 
Rating:
5.0

Customer did not leave a comment.

Joel Ziesemer 
Rating:
5.0

Great customer service from the local Uhaul office. Fast rental time and affordable pricing

AARON THOMAS 
Rating:
5.0

Helpful, fast and friendly! Easy in and out!

Debbie Hobbie 
Rating:
5.0

Customer did not leave a comment.

Carol Hanlon 
Rating:
5.0

Customer did not leave a comment.

Charles Smith 
Rating:
5.0

The owner here is fantastic!!

Brady Johnson 
Rating:
5.0

The location is very convenient for me and I feel for most people residing in Athens or Albany, with excellent customer service. The owner is very kind and considerate. Thank you so much for your kindness💕.

Sibongild Phiri 
Rating:
5.0

They are very nice people to rent a u haul from

Mary Glover 
Rating:
5.0

Customer did not leave a comment.

Theresa Cluse-Tolar 
Rating:
4.0

Customer did not leave a comment.

Michael Lloyd 
Rating:
5.0

Customer did not leave a comment.

monique johnson 
Rating:
5.0

Customer did not leave a comment.

john pfost 
Rating:
5.0

Nothing negative. It was super quick, easier and inexpensive. I would have used a Uhaul many other times instead of bugging someone to move big thins for me( my sons in laws). I’m definitely going to be a return customer! Thank you!!

Lora Hayes 
Rating:
1.0

Truck in bad condition and did not run well. Lots of sand in the back. Person was not there to give me key and we had to wait 30 mins for them to answer our calls and tell us to get the key from the truck. Cost way too much for just taking the truck 21 miles and returning it 2 hours later. Ridiculous. The place we picked up was also gross and creepy too.

Alexander Boesch 
Rating:
5.0

Customer did not leave a comment.

john pfost 
Rating:
2.0

There was no one around and it was during the “open” hours.

Stacey Kerul 
Rating:
5.0

Customer did not leave a comment.

Douglas Dygas 
Rating:
5.0

Customer did not leave a comment.

KENNETH MCLEAN 
Rating:
5.0

I would recommend this UHaul location to anyone! Kristine is wonderful and helped me figure out just what UHaul would be best and safest to meet my needs. She provided me with several options. Additionally, she was so understanding and I was able to contact her when we were on the road to answer questions we had about the vehicle. As a woman, this gave me a great deal of comfort that someone had our back and that she wasn’t just renting us a vehicle, she was providing us with “service”, caring, and concern for our safety. Hard to find these days!

Renee Middleton 
Rating:
3.0

Not sure for the next customer but i wanted to ask few questions for my self. 1. I returned the U Haul the same day i picked up (picked up on 8/4 and returned on the same day). Per the contract the return date is 8/6 at 10 AM. I returned the truck after hours and the location entrance was totally dark. A street light at the entrance would be great to have. 2. I also put full tank of gas before returning. I later realised when i picked up, the tank was 1 quarter less than the full tank. Would really apprecaite if i can be given some refund/credit for the early return and extra gas.

Subrahmanyam Kappagantula 
Rating:
5.0

Customer did not leave a comment.

travis thatcher 
Rating:
5.0

Did after hours drop off on a Sunday but called the location to make sure they offered it as a service. They were very friendly and polite!

Shane Beall 
Rating:
3.0

Customer did not leave a comment.

Jackson Carter 
Rating:
5.0

Very helpful owner. Everything went just right!

Christopher Thompson 
Rating:
4.0

Customer did not leave a comment.

Caroline McCraray 
Rating:
4.0

Customer did not leave a comment.

Caroline McCraray 
Rating:
5.0

Not a thing absolutely great service.

Richard Lee 
Rating:
5.0

Customer did not leave a comment.

Jessica Salyers 
Rating:
5.0

Customer did not leave a comment.

Kenneth PAYNE 
Rating:
5.0

It was easy

Angel Hayman 
Rating:
5.0

Customer did not leave a comment.

James Cory 
Rating:
5.0

Customer did not leave a comment.

Aleta Polley 
Rating:
5.0

For the most part it was clean. It stated in the paperwork if it came back dirty we would be charged. We did sweep out the back end before and after we used it. Just the front end looked as though someone tried to clean it but it was a bit muddy. I would rent here again!

Karen Robinson 
Rating:
3.0

Customer did not leave a comment.

Richard Mellen 
Rating:
5.0

Customer did not leave a comment.

James Buonpane 
Rating:
5.0

Customer did not leave a comment.

Michele Runyon 
Rating:
5.0

Rental truck steering was worn out at 86000 miles on the odometer. At 55 mph on a concrete 4-lane the vehicle wondered to the left then to right, at 60 mph vehicle pulled hard to the right. Cold tire pressure was 80 on all four tires.

Ted Flood 
Rating:
5.0

Customer did not leave a comment.

AL COOPER 
Rating:
5.0

Greeted by a super nice man and his sweet adorable dog. Quick and efficient turn in process.

Joel Sperling 
Rating:
5.0

Nothing. Everything was nust as good as the last time I rented from this location

HEATHER SAMMONS 
Rating:
5.0

The staff at Dad's Toys were very helpful through the whole process. I waited too long to reserve a unit and we had the unique need that we were storing multiple people's items during the move-out/move-in transition week. Kristine was able to work with me and helped us with a spot for the truck to stay until we were able to move in so it wouldn't be on our neighborhood street. I've already recommended and will do so again, when we might need a uhaul in the future.

Tim Kresse 
Rating:
5.0

Customer did not leave a comment.

Joseph Kubacki 
Rating:
5.0

Customer did not leave a comment.

Paul Dackermann 
Rating:
4.0

Customer did not leave a comment.

Sharon Novak 
Rating:
5.0

Customer did not leave a comment.

Heidi Hunter 
Rating:
5.0

Very helpful

David Kohlmeier 
Rating:
5.0

Will use this location again when needing a rental truck....

Tracy Yates 
Rating:
5.0

It was the Best I’ve ever been too !

Michael Mayer 
Rating:
5.0

Customer did not leave a comment.

Rich Merryman 
Rating:
5.0

Great customer service. Second time renting from you and will come back again.

Jason Schroer 
Rating:
5.0

The location fixed what the uhaul customer service line jacked up. They need to create a survey to fill out about the corporate workers who wasted my time, sent me to the middle of a cornfield 50 miles out of my way! Dads toys saved my day and made it a little better.

Rodney Bogdanski 
Rating:
5.0

No improvements needed. The lady who waited on me was friendly and helpful.

Jon Spradlin 
Rating:
5.0

Customer did not leave a comment.

Garrett Boyd 
Rating:
5.0

I don't think you could find anyone more friendly and willing to help you with your U- Haul needs , plus it's a cool antique stop..

David Treffert 
Rating:
5.0

Best place to rent a u-haul trailer/truck..employees are super nice and helpful!

George Eberts 
Rating:
5.0

The U-Haul agent was very nice and helpful! She helped grab our uhaul and tow smoothly

Russell Rivas 
Rating:
5.0

Customer did not leave a comment.

Denise Smail 
Rating:
5.0

Exceptional customer service at this location!

Darlene Gian 
No reviews have been submitted for this location.

Additional Services at this Location

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  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Moving Supplies

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