Comentarios de los clientes para Dads Automotive

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de Dads Automotive

Clasificación general:

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Patrick H.
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The location was closed when we arrived. The self-return program is kind of cludgy/ a hassle but okay.

Adam D.
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Outstanding service

Steven E.
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I think the truck could of been cleaner and the transmission struggled shifting. it ran pretty good and did not break down so I was very pleased. all staff at pickup location were extra handful.

Steve S.
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Easy to drop off and return and the staff was extremely helpful with obtaining a ride to the airport!!

Brian E.
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El cliente no dejó un comentario.

Rebecca K.
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National computer system needs to be fixed. Location I choose didn't have the equipment I needed so was transferred to another location with no update to me. Luckily I called with a question so I knew it had changed BEFORE my pickup date. Even with online check in the process the person had to do and redo was rather ridiculous.

KATHRYN H.
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The staff was awesome!!

Dan H.
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Great location and very good service. Dab and Levi are great to work with. I was in and out quickly.

Annie C.
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Definitely recommend, Deb is easygoing and friendly and location is very easy to access from main road.

James H.
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Seamless transaction. The correct equipment at the right price. Thank you!

Ron S.
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Deb handled everything professionally from start to finish Great customer service!

Todd W.
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Dads came through for me but the actual reservation was a bit of a nightmare. Nobody ever contacted me or assigned my trailer as promised to me after driving hundreds of miles and reserving early. My preferred/reserved location did not have one and wasted their time and mine trying to locate one at another location plus created a lot of stress.Luckily there was one at Dads but the situation could have been avoided if reservation system worked properly.

carter S.
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Floor and ramp had visible motor oil which held us up considerably since WE had to clean it so no one would slip and fall while moving heavy furniture. Had not Even been swept out and cab was dirty too Not happy.

Robert R.
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El cliente no dejó un comentario.

William B.
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Be willing to have difficult tailgate closures on box trucks fixed instead of shrugging shoulders.

Jay S.
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The service at the location was amazing. However, I got an email at 8 pm the night before saying my rental was cancelled that I was supposed to pick up at 8 am. Not impressed with the communication between online reservations and the actually location. Ended up having to drive over an hour each way to get a significantly smaller trailer than the van I had reserved 2 weeks prior.

Lisa H.
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El cliente no dejó un comentario.

Jeff P.
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This location and Deb who waited on us were excellent.

Ron S.
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Deb did a great job with equipment clean and ready. Check in and check out were seamless. Thank you. Wish every rental was this smooth! Ron

justin B.
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El cliente no dejó un comentario.

Thomas B.
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Offered no help to hitch up. I had to look through their yard to find the right one. Had to make a 300 mile round trip just to pick up the trailer. My basic disgust with the whole experience is with U-HAUL corporate and not the local dealer. The on-line experience was slow and unhelpful, the phone calls to the 800 number were similar. I was offered compensation for the long trip to pick up the trailer and then told by another person they can't do that and maybe the person who offered it was "new".

gary S.
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El cliente no dejó un comentario.

Kent S.
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Made me unhook it.

Jeffery P.
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The person that helped me with my rental was very nice and very helpful

Rick S.
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Very friendly!

Glenmar G.
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El cliente no dejó un comentario.

Barry R.
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El cliente no dejó un comentario.

Tara P.
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El cliente no dejó un comentario.

Tod S.
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I had to pick up my truck 45 minutes from my home. I picked up my trailer 5 minutes from my house.

Elizabeth W.
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The lady was very rude and did not explain anything to us!!!

Keith P.
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El cliente no dejó un comentario.

Bruce D.
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El cliente no dejó un comentario.

Susan Z.
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Clean and well maintained vehicle. Fast check in with professional and courteous staff. Thank you!

Shelly C.
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El cliente no dejó un comentario.

Gary S.
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My very best experience ever

Jason C.
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El cliente no dejó un comentario.

Sharon W.
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A huge gas leak prevented anyone entering the business so I never got close to the building when I dropped off the uhaul truck and everyone was scared the building could blow up so it was a scary situation.

Terry L.
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El cliente no dejó un comentario.

Sindy R.
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Excellent customer service and very helpful.

RAYMOND B.
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El cliente no dejó un comentario.

RAYMOND B.
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El cliente no dejó un comentario.

Kim N.
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Difficult entry. Not friendly. Trailer was very dirty.

Dolores B.
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Mark and the other employees were great.

Robert S.
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El cliente no dejó un comentario.

Cary O.
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El cliente no dejó un comentario.

Gary J.
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You always have what I need. Super nice lady at the desk and helpful! She makes sure you will have a safe trip and everything works, even helped replace my fuse to a blinker so I could go on my way. I appreciate y'all at Dad's Automotive

DOUG F.
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She also worked hard to fix all the corporate issues. Super nice. Easy drop off.

Tina R.
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Was able to check trailor bak in. Not sure how the rental of blankes is handeled as no one there to get them. Also had 34 more dollars added to bill and not sure why

Jason U.
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El cliente no dejó un comentario.

DREW P.
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El cliente no dejó un comentario.

Alexandra L.
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The staff was rude and I never received an email, call or text regarding the change in pick up location - the woman behind the counter was slow, inconsiderate and didn't even apologize for the inconvenience. Their response was "that's just UHAUL in montrose, we can't do anything about it" - terrible customer service.

Harry E R.
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Not a thing every thing was great

Zackery H.
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El cliente no dejó un comentario.

Christopher T.
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El cliente no dejó un comentario.

The Ute I.
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We had a non-routine rental and Deb made it work for us. She is a gem. Five stars for outstanding customer service!

STEPHEN O.
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El cliente no dejó un comentario.

John R.
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El cliente no dejó un comentario.

Vollie C.
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Debra your counter person was horrible, disrespectful. Nearly a bull dyke, not from the area rude as f!. Caused me greif and and an extra day cost of rental. Told me the vehicle i was needing to tow wouldn't fit. So i went anther neighborhood dealer had to get a transporter, but my boss said no! And the dealer there said that the vehicle would work with a tow dolly bit that theirs was locked out of use so she called debra at dads rental to have her reserve one by that time ot was 5 til 5 . That first place cost me a half a day of loading up to move. And im not sure that i received credit back on the transporter? What a hassle ! The next day once loaded we headed out from Montrose Colo. To fountain Colo traveling hwy 50 east because we had s A late start we were held over for road closure.due to snow on monarch pass. So i had tp pay for another day use of the truck. Yeah, im not thrilled about renting uhaul .but i. Really upset by the mannerism of the dads retail clerk. Then she eben wanted me to hook up the tow dolly? I said no, i wanted to be sure they hooked it up. Hello PENSKE? Vollie Clinton

Steve R.
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Advise the location to publicize that it it is closed weekends, when most people want to rent equipment.

Roger H.
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El cliente no dejó un comentario.

Elizabeth M.
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Dad's was great. Thank you.

Clark D.
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El cliente no dejó un comentario.

Kyle W.
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Shut it down. They gave me the wrong customers receipt, for starters.

Philip J.
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Dad's Automotive is a great location and good people to work with. I'll utilize them again when I need any equipment or supplies.

Tony B.
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Returned the trailer a day early, no credit offered. Price was 76% too high based upon other market comparable options.

richard E.
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El cliente no dejó un comentario.

Mark L.
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The gentleman that helped me was wonderful and went out of his way to help rent me the trailer. My wife was stranded 3 hrs away and his assistance and help was so much appreciated. Great location . Many thanks to this gentleman and his boss, Deborah, for all their help.

Lizabeth H.
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Dad's Auto very helpful as I lost my paperwork and agent was able to accept trailer. A+

Joe J.
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El cliente no dejó un comentario.

Rickie F.
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Great!!!!

Michael A.
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El cliente no dejó un comentario.

James B.
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Easy process. Thank you to friendly helpful staff.

Marsha P.
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Although we like the location and ended up with a good trailer, we had to reject the first one due to a bald tire or two. Last year we had a flat tire after about 30 minutes of driving with our trailer so we didn't want a repeat of that. After asking the owner for a different trailer, he very willingly complied. The only reason he didn't get 5 stars is bc the first trailer, which we rejected, was defective.

Megan P.
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El cliente no dejó un comentario.

JAMES I.
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There was an issue with billing which they promptly took care of. Great people at this location!

Audrey M.
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El cliente no dejó un comentario.

John J.
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El cliente no dejó un comentario.

James M.
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No improvement needed. Equipment was in excellent shape and the staff were beyond excellent.

Mike A.
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El cliente no dejó un comentario.

Monica M.
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El cliente no dejó un comentario.

Robert H.
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El cliente no dejó un comentario.

James B.
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Night drop off. Had a little trouble finding entrance. But key box was well lit and clearly marked.

Randall K.
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Levi was very accommodating and understanding, especially since it was a holiday. He made it very convenient andwas able to return the unit when it was convenient for me. Extremely friendly and customer service oriented. Highly recommended.

DAVID C.
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El cliente no dejó un comentario.

Brandy J.
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Deb helped me beyond belief. She was able to find me a better unit with additional supplies that really helped me during my move. I was pleasantly surprised and overwhelmingly happy with how smooth everything went! THANKS! Only thing to note - U-haul online said you can pick up at 7:30 from the Dads Automotive location- They open at 7:30 but cannot rent out the trucks till 8am. JUST FYI.

john M.
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I was charged for both the hold on my credit card and for the actual rental, which caused my credit card to go over the limit. I have tried repeatedly to have the charged hold removed without response from uhaul...continuing to effect my credit

PATRICIA B.
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El cliente no dejó un comentario.

Susan K.
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El cliente no dejó un comentario.

PATTY C.
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First of all, our reservations were made, and updated as moving plans changed, at Colorado Self Storage in Montrose. Our actual Pick-Up Iocation was Dad's Automotive in Montrose. Our Drop-Off Location was not in Craig...as the column to the right indicates. Our Drop-Off Location was at Advanced Property Maintenance at 543 S. Gilbert in Castle Rock, CO. We were really impressed with the staff and location at Colorado Self Storage. We have a storage unit there and I often observed the staff out washing the trucks' windows and vacuuming/cleaning and checking oil, etc. My husband and I would remark how hard they work on the UHaul stuff! But, when it came to pick up, we had to go to a different shop in Montrose. The truck's windows were filthy, I'm not sure any effort on Dad's part was made to clean/maintain the truck. Additionally, the location was definitely not as clean and organized as Colorado Self Storage. The first man to greet us at the front desk had incredibly dirty hands. I get that it is also an automotive shop, but it was just so different from what I thought might be the standard, since CSS is so clean and tidy. We were less than impressed with having to go to a different location to pick up our UHaul and finding it to be far less impressive than CSS. However, our truck worked, we got moved. We found the drop-off location to be disgusting, however! What is up with the filthy locations that are representing UHaul's name? (See Comments under Drop-Off Location for more details)

kristal C.
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El cliente no dejó un comentario.

Kewal B.
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Good people good service.

ROBIN L.
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The customer service rep was very helpful and knowledgeable.

GAYLE C.
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El cliente no dejó un comentario.

TIM C.
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El cliente no dejó un comentario.

Tim T.
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I think the Girls name is Deb. She was excellent.We'll be back and soon. Thanks

Rick A.
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DADs is an excellent drop off point. The people working the counter have been helpful and personable on both occasions. HIGHLY recommend! !

Valarie D.
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El cliente no dejó un comentario.

Justin P.
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El cliente no dejó un comentario.

RICHARD B.
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Easy transaction knowedgeable attendant good equipment

Richard A.
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Dad's was AWESOME!

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