Customer Reviews for DDC's What cha Need & More
(U-Haul Neighborhood Dealer)

103 reviews

8867 FM 1774   Navasota, TX 77868

(936) 825-2852

Office Hours

  • Mon-Fri: 7 am–6 pm
  • Sat: 8 am–5 pm
  • Sun: Closed
Special Operating Hours
  • 3/28/2024: 12:00 pm - 5:00 pm
  • 3/29/2024: 8:00 am - 12:00 pm

Services at this Location:

Contact Us

(936) 825-2852

8867 FM 1774
Navasota, TX 77868

Services at this Location:

Office Hours

  • Mon-Fri: 7 am–6 pm
  • Sat: 8 am–5 pm
  • Sun: Closed
Special Operating Hours
  • 3/28/2024: 12:00 pm - 5:00 pm
  • 3/29/2024: 8:00 am - 12:00 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Everything went great. Everyone I spoke with were very helpful

Bennie Schovajsa 
Rating:
5.0

Customer did not leave a comment.

Chad Watson 
Rating:
2.0

Customer did not leave a comment.

RICHARD DILLMAN 
Rating:
5.0

Great people. Very cool country store and they were very helpful with everything.

Brad Herridge 
Rating:
5.0

Customer did not leave a comment.

CELESTE STARR-SHAW 
Rating:
5.0

Everything went just as planned.

mike diehl 
Rating:
5.0

Customer did not leave a comment.

Mary Anderson 
Rating:
5.0

Customer did not leave a comment.

JERMEY WHITE 
Rating:
5.0

Customer did not leave a comment.

Joe sechelski 
Rating:
5.0

Customer did not leave a comment.

SCOTT BALLENGER 
Rating:
5.0

Customer did not leave a comment.

genel hernandis 
Rating:
4.0

Customer did not leave a comment.

Joy Esther 
Rating:
4.0

Customer did not leave a comment.

roger reed 
Rating:
3.0

This location is very remote and out of the way. I drove past other local dealers and way out into the boonies to deliver this trailer. I felt like I was doing U-haul’s work for them. If you want a unit in that remote location don’t make your customers deliver it for you. I feel like I should receive a discount for the extra time and expense it took.

George Phillips 
Rating:
5.0

Overall I cannot recommend U-Haul to anyone. Widespread deceit in reservation system.

Linda Edwards 
Rating:
5.0

They are always cheerful and helpful.

Melinda Alison 
Rating:
3.0

Customer did not leave a comment.

Heather Payne 
Rating:
5.0

This is my preferred drop-off location for my rentals because the owner is incredibly helpful and accommodating. I consistently recommend this location to others.

John Miller 
Rating:
5.0

Make sure the tires are all good. We kept having to put air in it.

WAYNE KREMENAK 
Rating:
5.0

Customer did not leave a comment.

Cassandra Craig 
Rating:
5.0

Owner of DDC's very gracious and helpful, and well represents U-Haul

Edward Adam 
Rating:
5.0

Customer did not leave a comment.

Noel Eskew 
Rating:
1.0

I rented a uhaul for a day. I was not told about an extra mileage fee. I thought I could make multiple back and forth trips to move for the almost 200 initial charge. I got it turned in before 5 pm rushed did my all my moving in 2 trips from Navasota to Richmond. Only to find out I was charred an extra 150 or so more for my extra round trip I did. And I went out of my way to leave an extra 1/4 tank of fuel then needed. Unbelievable

LEOBARDO OCHOA 
Rating:
5.0

Cool place to shop

Daniel Shaw 
Rating:
5.0

Customer did not leave a comment.

Scott Coleman 
Rating:
3.0

The rental person was not herself it made for a not great experience She was close to our house so I thought it would Be easy for me I shall go elsewhere next time

Karen Hillyard 
Rating:
5.0

Customer did not leave a comment.

DUSTIN FRIESENHAHN 
Rating:
5.0

Customer did not leave a comment.

Melinda Alison 
Rating:
2.0

The 5x8 trailer was not at the site. The lady was able to arrange a 6x12 for the same price. The gentleman helped to hook up the trailer. I would not recommend this location because of the uncertainty of available trailers - it worked out for me OK but I consider myself lucky. There were no other trailers at the site. I could have picked up a trailer closer to College Station which would have made the transition much easier - the website did not direct me in that direction.

Robert Tinger 
Rating:
5.0

Customer did not leave a comment.

John Bernal 
Rating:
5.0

Customer did not leave a comment.

Berlie Custis 
Rating:
3.0

They had the equipment I was looking for but not a convenient location

John Strange 
Rating:
4.0

It was a pretty quick experience.

Patrick Miller 
Rating:
5.0

Nothing

George Kumpf 
Rating:
4.0

Customer did not leave a comment.

Shelley McCoy 
Rating:
5.0

Customer did not leave a comment.

Aslan Ford 
Rating:
5.0

Customer did not leave a comment.

CELESTE STARR-SHAW 
Rating:
2.0

90 mile round trip for a car tow dolly?!? When I loaded the car on the dolly the left tire on the dolly was flat (9 psi), unload the car, go to three stations to find air to air up the car dolly tire. Two strikes

DAVID SMITH 
Rating:
5.0

Customer did not leave a comment.

Lisa Tisdale 
Rating:
3.0

The one in Conroe in TX is so horrible. A technician there - Max failed to install the ball and hitch kit. She did not let me know about that either. As a result, I got into so much trouble on the day I hooked up the trailer. I had to drive 50 mins away from my home to get the trailer (your system changed the pick up location just 1 day before the due date, which is crazy) and needed to go around for so long to get the ball and hitch kit installed. I also called the one in Conroe to help me out on that day but they declined to do it. I was so frustrated and upset about the service in Conroe, TX.

The-Anh Vu 
Rating:
3.0

Customer did not leave a comment.

RICKY SMITH 
Rating:
5.0

Customer did not leave a comment.

Joseph Laporte 
Rating:
3.0

Customer did not leave a comment.

FREDERICK SMITH 
Rating:
5.0

Customer did not leave a comment.

Mike Beavis 
Rating:
1.0

This location was NOT my preferred location. I was disappointed the owner(s) of this location did not inform me of their location (in respect to my preferred pick-up location) when contacting me to confirm pick-up. U-Haul's reservation details/emails were misleading on having me to believe my "preferred" pick-up location was "available" when in fact it was not where my pick-up would be located. I was mislead the entire process due to email confirmations LISTING my preferred pick-up although it was NOT where my equipment would be!! I lost almost 2 hours of my planned day of moving due to bad customer details by U-Haul's rental confirmation process(s). The frustration & anger on my moving day will be all too well remembered and I will be most likely to avoid U-Haul's rental services in the future.

James Glenn 
Rating:
5.0

Customer did not leave a comment.

Gerard Juelfs 
Rating:
5.0

Geat experience I will definitely be back.

Lemar Closs 
Rating:
5.0

Customer did not leave a comment.

ANDREW JOHNSON 
Rating:
5.0

Great customer service! Awesome location!

NAYELI DEBOLT 
Rating:
5.0

The young lady I didn’t catch her name my fault but was very helpful and had my reserved trailer ready and waiting for us

DARREN SOSEBEE 
Rating:
5.0

Customer did not leave a comment.

James Puscheck 
Rating:
5.0

I have dropped off here before and will continue to do so. Going beyond the fact that they are convenient to our investment property, they are always very welcoming and helpful in getting the equipment dropped off.

John Miller 
Rating:
4.0

For me, this place was well out of the way. That said, each time I have rented a trailer, most locations closer to me never have what I need. I would like to add, however, that this place was by far the friendliest of any place I have rented a trailer. I will gladly drive out of my way to use this place in the future.

Lance Heap 
Rating:
5.0

Customer did not leave a comment.

Michael McElroy 
Rating:
5.0

.

Roger Charette 
Rating:
5.0

Customer did not leave a comment.

Shawn Hays 
Rating:
5.0

Customer did not leave a comment.

Cooper Riggs 
Rating:
4.0

Make sure the location is equiped to handle all customers cash and credit

JOSEPH ALEXANDER 
Rating:
3.0

Customer did not leave a comment.

Abraham Heymann 
Rating:
5.0

people were sweet and very helpfull

Rose Gilson 
Rating:
5.0

Customer did not leave a comment.

Christopher Baker 
Rating:
5.0

Customer did not leave a comment.

michael worsham 
Rating:
4.0

Customer did not leave a comment.

Spivey Jones 
Rating:
4.0

Customer did not leave a comment.

Joseph Frazier 
Rating:
5.0

Customer did not leave a comment.

Kevin Mcclosky 
Rating:
5.0

Nothing

Michele Gummo 
Rating:
4.0

Customer did not leave a comment.

Rodney Robles 
Rating:
5.0

Great location and staff! Highly recommended.

William Spooner 
Rating:
5.0

Customer did not leave a comment.

Johm Dalzell 
Rating:
4.0

Trailer was located per my request and was ready for PU when I needed it . Fast friendly service . Trailer was heavier then I thought it would be but worked out fine .

Steve Earle 
Rating:
3.0

Loved the location. Just hate that I had to drive this far to get a Uhaul, even with a guaranteed reservation to pick up 35 miles closer to me. Come to find out (after confirming my pickup with a representative) that they didn’t have a uhaul for me and the only one they did have wouldn’t be available until the next day. Very hurt, and will not be using uhaul again. Also, I was WAY over charged on my rental fee (supposed to be 39.95 and was 79.90) and had to pay for the miles to and from the farther location even though it was uhauls mess up. I will stick to other companies from now on.

Amber Crawley 
Rating:
5.0

Great little country store and very convenient for the rural area.

Tommy Collums 
Rating:
3.0

Again, this location was great, corporate not so much!!!

Brett Corbin 
Rating:
5.0

Customer did not leave a comment.

Garrett Hutchinson 
Rating:
5.0

Customer did not leave a comment.

Debbie Tramel 
Rating:
5.0

Customer did not leave a comment.

aimee gates 
Rating:
5.0

Customer did not leave a comment.

Cindy McCall 
Rating:
5.0

Customer did not leave a comment.

Sean Greenwald 
Rating:
5.0

The location was hard to find. The people were very helpful. Now that I know how to find then I would use them again if needed.

Jennifer Williams 
Rating:
5.0

Customer did not leave a comment.

Jeff Hawks 
Rating:
5.0

You sent me 30 miles out of the way to drop off the trailer. This is not what I agreed to.

greg mangum 
Rating:
5.0

Overall it was a pleasant experience however my drop off location was in NO way a Navasota address. 17 miles away. She was wonderful but the address should not say Navasota.

Neva Hughes 
Rating:
5.0

Customer did not leave a comment.

gerald mckenna 
Rating:
5.0

Wonderful little stop out in the country. I don’t remember the gentleman’s name but he was very informative on the area we moved to.

Michael Pritchett 
Rating:
3.0

This location was 22 miles and 3 towns away from where I moved to. the mileage allowed was not acceptable. Based upon my experience with this move, I doubt that I would ever recommend U-Haul again.

Larry Reinecke 
Rating:
5.0

Good people and professional

Tom Marshall 
Rating:
3.0

Customer did not leave a comment.

Taylor Ricks 
Rating:
5.0

Customer did not leave a comment.

Rodney Faterkowski 
Rating:
5.0

I would re train the lady who worked on Saturday April 21 at the Huntsville uhaul. She was not helpful until I called three times. To get to call the uhaul in Plantersville on a different phone number because for two days there number was busy.

Julie Gorney 
Rating:
5.0

Plenty of room to drop off and the lady on the phone was extremely helpful. They also seem to have at least one of every type of Uhaul - good place to rent from.

Darren Blair 
Rating:
4.0

Nothing , Even let me turn in after hours .

Steve Earle 
Rating:
5.0

Advertise more

Rating:
3.0

Out in the middle no nowhere.

Milton Kirkwood 
Rating:
4.0

Customer did not leave a comment.

Brian Thomma 
Rating:
3.0

Customer did not leave a comment.

Delores Knight 
Rating:
5.0

Very good customer service and accurate billing and taking care of error on mileage not taken care of where truck was picked up.

Paul Levin 
Rating:
5.0

Customer did not leave a comment.

GREGORY PAYNE 
Rating:
5.0

This is the most helpful, competent, and service-oriented rental location I've ever dealt with. The owner is a problem-solver and a delight to work with. While it's not the closest rental location to my home, it's always my first place to call for a trailer.

MIKE SEYLE 
Rating:
5.0

Customer did not leave a comment.

gerald peavy 
Rating:
4.0

I made a reservation on dec. 12 2016 for a 4x8 trailor at the university dr location in college station to take to san benito one way. This was 6 blocks from where I work. I have on my reservation that pickup was to be in college station. 2 days before pickup i received notification that pickup would be at 1 of 2 different locations 40 miles away and they closed at 5. I get off at 5. The next option was 30 miles away closing at 7. No trailers in college station because of graduation. When i was leaving to get trailer, i stopped at original location because they had a 4x8 sitting on the lot. They would not give it to me. I drove 30 miles and wasted 2 hours to get this trailer. I was told that this is your policy. What a horrible way to treat customers .if i have options i will never use uhaul again.

Carrol Fulton 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

Back
To Top