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Kathryn G
Customer Reviews for D Town Garage LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
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Terrible experience with pick up. Location was awful and no help. Lock box was difficult to use and owner let their barking dog out yet wouldn't answer the door to help up pick up the key. U-HAUL customer service was slow and didn't care to help. It took over 45 minutes to be verified to get our rental. Not impressed at all.
Shannon SCan't think of anything.😁
Stephen RGreat location and excellent customer service. Much appreciate the help and will be back next time I need a Uhaul!
Mark LD Town was awesome and helped me out a bunch. Everything about uhauls online process was abysmal. Creating an account failed, customer support hung up on me after waiting 30 minutes, online check in failed, online drop off failed. I don't know how they do business.
Jonathan TReally just a drop box. Not open
Chris RAfter spending 1 1 /2 hours of my own time clearing 6 inches of ice and snow from the roof of all 26 feet of cargo box from the headboard of a dump truck because D Town had no means or ability to do it and then getting stuck twice in an inadequately plowed and sanded yard in a truck with the wrong tires for new England in December, it went better. Nice truck easy to load easy to drive pretty comfortable not bad on fuel, worked out OK.
Richard DArrived to find our truck covered in snow and ice. They refused to remove from top of truck. Said he doesn't get paid enough. We took truck anyways and got pulled over. Won't go back
ANDREW F