Comentarios del cliente para D s Thrift Store

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de D s Thrift Store

Grado total:

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mary e. en

Grado:

The place was dirty and the person who took care of us obviously didn't record the correct mileage. I was charged 400.00 more than I should have been. I'm still waiting for a refund.

Sequoyah L. en

Grado:

El cliente no dejó un comentario.

PARIS K. en

Grado:

I am very upset bc my contract information is not correct can someone contact me please regarding my rental on Saturday Thank you

Ronald R. en

Grado:

Put cruise controls on your trucks

harvey T. en

Grado:

El cliente no dejó un comentario.

Mattilyn A. en

Grado:

El cliente no dejó un comentario.

Larry F. en

Grado:

El cliente no dejó un comentario.

Annette C. en

Grado:

Very helpful

Christine S. en

Grado:

Give customers the direct phone number to the location not to the customer call center. Employees should make sure all equipment is in/on the unit. Teach your employees empathy! Please teach them to put themselves in the customers “shoes”!

SHARI H. en

Grado:

Everything was great!

JERRY P. en

Grado:

Friendly folks great service!

Robert S. en

Grado:

They said the gas was above what it was and there was a diaper under the seat.

Cedric W. en

Grado:

El cliente no dejó un comentario.

Ralph V. en

Grado:

Bill came wrong!!!!!!!!!! I had to put GAS myself and they charged me more!!!

Christi R. en

Grado:

could not have been better!!!

lazaro s. en

Grado:

El cliente no dejó un comentario.

Marla T. en

Grado:

El cliente no dejó un comentario.

tashana a. en

Grado:

The shop was thrift shop also so there was a lot of Clutter scattered all around.

Austin S. en

Grado:

Although the location was not in the nicest place of town and I had requested a closer location, the store owner was incredibly nice and made for an enjoyable experience.

Kimberly L. en

Grado:

El cliente no dejó un comentario.

Joshua J. en

Grado:

El cliente no dejó un comentario.

Cathy T. en

Grado:

El cliente no dejó un comentario.

Emile P. en

Grado:

Nice people!

Kenneth T. en

Grado:

I will definitely use this place again.

Tim V. en

Grado:

The person was I dealt with was fine. The location has holes in the ceiling and looks like it should be condemned. The trailer smelled like mold and the inside floor was dirty. Several side wall bumpers/tie down pieces were broken. The trailer had metal tape used on the outside to "patch" what was probably holes in the roof. The rear door barely worked and transferred old, dry, powdered paint to my hands every time I used it.. Worst rental experience with uHaul yet.

gerald l. en

Grado:

I scheduled a pick up at one location that was in walking distance to my house. U haul changed that location to D's thrift shop stating that my origonal location didnt have the right equipment.(BS). when i got to the new location which I now had to pay for a cab to get to they didnt have a 4 wheel dolley that was supposed to be with my rental. I had to drive to another location to pick up a dolly. also the inside of the windshield was covered in what looked like coffee so i had to clean the window before moving. i called the original location and they actually had the exact equipment i requested. I am upset that you changed my location. In my opinion you did it just to give business to D's thrift. I will never rent from you again. thank you Jerry Ludwig 305 434 0815 feel free to call me and discuss this.

David L. en

Grado:

El cliente no dejó un comentario.

Richard C. en

Grado:

Ensure cab of trk is clean and deodorizer.

CANDIS W. en

Grado:

El cliente no dejó un comentario.

bethany a. en

Grado:

The equipment was clean and well maintained but there was not a ramp and my husband not being from here didn’t know there was supposed to be one and he and his friend lifted everything onto the truck and his friend fell. If I would have seen them moving on the first day, I would have called uhaul immediately and complained of no ramp.

Jonathan W. en

Grado:

Al who I dealt with was very kind professional showed a lot of integrity and when he couldn’t solve an issue he went out of his way to get me an answer. Hard working man I had the pleasure of meeting the manager and again very personable and professional and integrity very important to me as I’m prior military and law enforcement The woman I spoke with over the phone, jasmine. Went out of her way to help Al and myself i Would recommend this place to anyone who needs a uhal

Edward P. en

Grado:

El cliente no dejó un comentario.

Timotjy W. en

Grado:

Very Personable and explained everything thoroughly. Nice People!

Joshua S. en

Grado:

El cliente no dejó un comentario.

Nicholas T. en

Grado:

U haul needs to reduce the per mile rate

Jennifer M. en

Grado:

I didnt take Uhaul to Augusta, changed to local delvery since my apartment wasn't complete, Ds Thrift Store was extremely helpful, proceeds everything perfectly, followed up with a phone call. letting me know the credit was processed and should be placed back on my credit card..will be going back to Ds to pickup Uhaul next week

Stephanie A. en

Grado:

Let me be clear, D's Thrift store was very nice to me and I have no problems with them what so ever. However, I waited an HOUR and 10 MIN to have the equipment released to me. I ordered a 5X8 trailer and appliance dolly. The appliance dolly did not show up in inventory. The regional supervisor was called to assist. I don't know exactly how the problem was corrected. I was not charged for the dolly which was a "generous" $12... I think my time was worth more than that and Uhaul could have done better. In any case, I blame Uhaul and think they need to address their inventory system for a better customer service experience.

Amelia B. en

Grado:

El cliente no dejó un comentario.

Evelyn E. en

Grado:

Very small area for large truck. Hard to find.