Comentarios del cliente para D R S Wood Shed

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de D R S Wood Shed

Grado total:

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eileen K. en

Grado:

I did not realize that I could have done 24/7 check out when I talked to customer service at 1-800 number. Had that been explained over the phone, check out would have been smoother.

laura W. en

Grado:

The vehicle breaks were scratchy. Peddle would almost be to the floor before it even started to break. The back of the moving van Stunk like cat piss. My husband wondered if the people before us were cooking meth or transporting stray cats. Also wondered if the vans ever get fumigated since several beetle type insects were wondering around the cab overhang area. We will look elsewhere in the future if needing a Uhaul...

Glenda G. en

Grado:

El cliente no dejó un comentario.

Eileen S. en

Grado:

The Uhaul picked up from this location had roaches in the cargo area. It took multiple phone calls to Uhaul customer service to resolve this issue and receive a different truck from yet another undesirable location. There was no accomadation made for the lost time except to provide another day of rental time which was not needed.

Carl P. en

Grado:

They didn’t have the trailer I ordered a 6x9 open. They spent 45 minuites trying to process the order. I ended up having to accept a 5x9 instead. The return location would not accept the trailer said they no longer do U Haul. Had to go to two more locations before I could get it turned in. Main location in Nesconset took the trailer, finally and they were excellent

Courtney C. en

Grado:

El cliente no dejó un comentario.

John B. en

Grado:

Quick and painless drop-off. Thanks!

kimberly B. en

Grado:

The service by the folks at this location was GREAT!! My issues were with the website UI and the mobil interface. You may want to review the U-Haul workflow/UI for placing a reservation, Truck Share, return via Truck Share. Maybe get some feedback from your users. . .

Charles D. en

Grado:

El cliente no dejó un comentario.

gregory C. en

Grado:

El cliente no dejó un comentario.

Eric D. en

Grado:

El cliente no dejó un comentario.

Timothy N. en

Grado:

El cliente no dejó un comentario.

James C. en

Grado:

Everything was very easy.

Joseph P. en

Grado:

Very friendly, good customer service.

Nathan V. en

Grado:

El cliente no dejó un comentario.

Aaron K. en

Grado:

I did not have great cell phone coverage at this pick up place which made it hard to do an online check-in.

Elaine E. en

Grado:

El cliente no dejó un comentario.

Daniel P. en

Grado:

This is no reflection on the location whatsoever. But I had trouble with the uhaul.com APP to pick up my vehicle with my phone. It had said my reservation "expired" at which point gave me a number to call. No one picked up for over 30 minutes so I gave up. I tried to do the chat feature with a uhaul representative and no one ever replied. Leaving me with no choice but to leave. Finally, someone reached out to me and it took me over an hour to get the vehicle with an APP. I was extremely tired and 8 months pregnant needing to get the truck loaded for a quick move. It was unacceptable to have to wait 1 hour when the location did everything on their end to provide the service to me.

Neil M. en

Grado:

I have used this facility in the past and will continue to use it whenever I need a U-haul rental. I will also recommend to my family and friends. Excellent experience !!!!!

Frank A. en

Grado:

El cliente no dejó un comentario.

Robert K. en

Grado:

El cliente no dejó un comentario.

Damir H. en

Grado:

El cliente no dejó un comentario.

Robert A. en

Grado:

El cliente no dejó un comentario.

cathalina W. en

Grado:

El cliente no dejó un comentario.

Robert K. en

Grado:

El cliente no dejó un comentario.

Maria G. en

Grado:

El cliente no dejó un comentario.

Richard T. en

Grado:

Uhaul overbooked me and gave me a reservation for a trailer in Margaretville that was already reserved to someone else. I almost could not get another trailer in any location and I would have lost a couple of hundred bucks as paid for an auction with pickup date this morning and non refundable.

George R. en

Grado:

Thank you so much dear Susan for your fast service. George

STEVEN M. en

Grado:

Great place to rent from. The owners are very helpful.

Brendan H. en

Grado:

El cliente no dejó un comentario.

Art J. en

Grado:

Got call an hour before we picked up van that location didn’t get back vehicle we were renting. Had to go to alternate location which was not very friendly.

Robert K. en

Grado:

El cliente no dejó un comentario.