Comentarios de los clientes para Cypress Self Storage

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de Cypress Self Storage

Clasificación general:

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ashok R.
Clasificación:

The way the parking layout is, requires parallel parking, and while i was able to do it easily, it can be an issue for certain families. Also, there were no instructions what to do with the padlock. I gave it to Mr. Patrick.

Marie M.
Clasificación:

This was the worst experience ever with your company. The lady assisting me was useless, had no idea of what the heck she was doing. Top it all off the piece of trash truck I was given should have never have been rented to anyone. We had to have the battery charged twice while in the middle of nowhere. I call your emergency line and waited 23 on hold only to be hung up on. When I called back no one ever picked up our call after waiting over an hour. You guys should really be ashamed of yourselves. You take my money and give me trash crap. The only reason I did not rate the location low is because the regular staff were not theres when I was give that piece of trash crap excuse for a truck. You did nothing to make the issue right or to correct your wrong. I have rented UHaul trucks for over 40 years. WELL NOT ANYMORE!!!

Derrik B.
Clasificación:

Love coming to this location. I always get the BEST customer service from them. The married couple.. Definitely coming back and telling friends..

CURT C.
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El cliente no dejó un comentario.

David J.
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El cliente no dejó un comentario.

Nancy S.
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I drove 10 miles out of my way to rent from this location! I have a Uhaul storage location 1 mile from my house and the reviews were so bad I wasn't about to take my business there. Cypress Self Storage did not disappoint. Office personal was very nice. Only took about 10-15 minutes to check out. If I ever need another Uhaul or a storage I would come here!

JAMES C.
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Parking lot was awkward for the rentals. Personnel was rude.

WILLIAM M.
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El cliente no dejó un comentario.

Marie M.
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El cliente no dejó un comentario.

Adriana R.
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The people there were super sweet and went above and beyond to help me. Only thing was my truck engine light came on and I couldn't finish what I had to do cause I was too scared to drive it. Oh and online ordering sucks they don't explain thing throughly or communicate well with the locations you rent at. Almost didn't have a rental cause they cancelled it. Long story short if it wasn't for the super nice staff at the location I would have been screwed.

oscar M.
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The husband and wife team that helped us were awesome. Great customer service and friendly. Highly recommend this location.

meredith P.
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El cliente no dejó un comentario.

Justin C.
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El cliente no dejó un comentario.

Ann C.
Clasificación:

Fast and very efficient

Linda S.
Clasificación:

The door on the box sticks open, which makes hard to put down.

Martin C.
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Your system kept me waiting for almost an hour. Patrick however was EXCELLENT. He tried and tried to get the truck assigned to me, but your system was fighting him at every turn. He had to call 3 or 4 different people just to get it to work. That's ridiculous for such a big company. I had somewhere I had to be at a certain time and because your rental system kept failing I ended up being almost an hour late. I did everything online the night before and still had to wait an hour just to get a truck that was already reserved to me. Once again, I cannot express enough how much Patrick was helpful. This was by far not his fault at all.

bharath T.
Clasificación:

El cliente no dejó un comentario.

John V.
Clasificación:

The gas was marked at 3/4 of a tank full when I got into the truck it was only a half a tank I still filled it back to 3/4 of a tank so that I wouldn't get charged any extra money and I still got charged more than I was told

Latosha M.
Clasificación:

Courthouse, professional

ADAM H.
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El cliente no dejó un comentario.

Patrick L.
Clasificación:

I got the location moved several times, if the website advertises a certain truck at a certain location at a certain date they should honor it.

Debbie B.
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Very nice managers. I will definitely use their services again and recommend to others.

KARL I.
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El cliente no dejó un comentario.

RUISSELL F.
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El cliente no dejó un comentario.

Robert F.
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El cliente no dejó un comentario.

Jean H.
Clasificación:

El cliente no dejó un comentario.

JAMES DICKSON S.
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Excellent customer service.

Scott H.
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Thank you. Great Customer service ??

Clyde J.
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El cliente no dejó un comentario.

ANDREA B.
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Please confirm actual use of items prior to charging.

shishir S.
Clasificación:

El cliente no dejó un comentario.

Marie M.
Clasificación:

Outstanding Staff ! Just plain amazing people. Could not have ask for a better experience while moving. I will use this location anytime I have a need for truck rental or storage. Stay safe and healthy

Erma H.
Clasificación:

El cliente no dejó un comentario.

Rachael C.
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N/A to all answers for drop off location, I did it all through the app and it went smoothly.

Stacy W.
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El cliente no dejó un comentario.

Marco C.
Clasificación:

Keep up the good work

Carl P.
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It took about 15 minutes for phone check-in to complete, probably due to the volume. Anything you can do to cut down on this wait time would help.

Sarah M.
Clasificación:

Nothing to improve, my experience couldn't have been better. Thank you!

Jon C.
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El cliente no dejó un comentario.

Melissa S.
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El cliente no dejó un comentario.

david T.
Clasificación:

It's all good---I will use them again in May.

Juan S.
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El cliente no dejó un comentario.

Glenda L.
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El cliente no dejó un comentario.

Janne S.
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El cliente no dejó un comentario.

CARRIE P.
Clasificación:

Nothing! Wonderful experience and super customer service!

Ryan H.
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I would recommend that location. Not using u-haul.

Jitendra D.
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El cliente no dejó un comentario.

NATALIE G.
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El cliente no dejó un comentario.

Eisha H.
Clasificación:

They were very helpful and friendly

Michael H.
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El cliente no dejó un comentario.

Edward F.
Clasificación:

El cliente no dejó un comentario.

Rebecca R.
Clasificación:

I would have liked the people to explain the online obligations better. We were supposed to do many things online both before we left, and while we were dropping off after hours, like take pics of the mile and condition of vehicle. We didn't, but would have if we had been told that we needed to.

Roy C.
Clasificación:

The gentleman at the drop off was the very best!!

Matthew L.
Clasificación:

El cliente no dejó un comentario.

Shirish P.
Clasificación:

El cliente no dejó un comentario.

Cheryl W.
Clasificación:

El cliente no dejó un comentario.

Walter C.
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Had a wonderful experience at this location. Will certainly return when I need to rent again The representatives, Angelie and Patrick were so helpful with my reservation. Thank you!!

William G.
Clasificación:

El cliente no dejó un comentario.

OMAR V.
Clasificación:

Nothing.... staff was great. Came back to this location for this reason.

Cheryl L.
Clasificación:

El cliente no dejó un comentario.

Gary J.
Clasificación:

El cliente no dejó un comentario.

James M.
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El cliente no dejó un comentario.

Cheryl W.
Clasificación:

El cliente no dejó un comentario.

Cheryl W.
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El cliente no dejó un comentario.

Cheryl W.
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El cliente no dejó un comentario.

Cheryl W.
Clasificación:

Very well run office. Efficient, friendly staff.

Larry B.
Clasificación:

The storage unit person processing this should have insured that I have an account set up with U-Haul, not just a a service contract set up.

louis P.
Clasificación:

El cliente no dejó un comentario.

larry F.
Clasificación:

Very good service and would always recommend u haul

sheila W.
Clasificación:

El cliente no dejó un comentario.

Barry H.
Clasificación:

El cliente no dejó un comentario.

Robert J.
Clasificación:

El cliente no dejó un comentario.

rob E.
Clasificación:

El cliente no dejó un comentario.

BRENDA Y.
Clasificación:

Perfect...no problems

Victoria P.
Clasificación:

El cliente no dejó un comentario.

Scott G.
Clasificación:

El cliente no dejó un comentario.

Jack M.
Clasificación:

Very friendly

Suami T.
Clasificación:

I fill up the gas tank back like I got it. I still got charge for 3 gallons. Not right. Never again.

tre T.
Clasificación:

El cliente no dejó un comentario.

Antonio C.
Clasificación:

El cliente no dejó un comentario.

TOD L.
Clasificación:

El cliente no dejó un comentario.

John H.
Clasificación:

El cliente no dejó un comentario.

jerica C.
Clasificación:

El cliente no dejó un comentario.

debra T.
Clasificación:

Great customer service, will definitely use this location in the future

James H.
Clasificación:

Was glad I did the personal check in on my phone. I showed up at 3:30 pm t a store that was supposed to close at 6pm and a closed sign on the door.

Gary D.
Clasificación:

The employees at this location went above and beyond to help me get a rental truck when I needed it most. Thank you.

Richard E.
Clasificación:

Not charge them for things they don't get. That is what happened to us.

Gary B.
Clasificación:

Nothing Brandon was very helpful and the other gentleman but I forgot his name.

Valerie M.
Clasificación:

Nothing

kenneth C.
Clasificación:

El cliente no dejó un comentario.

Stacie K.
Clasificación:

Both people the assisted me with picking up the trailer were very friendly and knowledgeable. I would highly recommend using this location.

Paul O.
Clasificación:

Great customer service. Very friendly and welcoming.

Diane D.
Clasificación:

El cliente no dejó un comentario.

Shayne D.
Clasificación:

Because we were told we could drop it at any location, we tried to drop it off at 14419 Huffmeister Rd, Cypress, TX. 77429. The owner said they didn't accept trailers, only trucks. We then had to search around for another location, which was very inconvenient for us. Found the second location & they said the first location should have accepted it.

David J.
Clasificación:

El cliente no dejó un comentario.

David L.
Clasificación:

El cliente no dejó un comentario.

Roy P.
Clasificación:

El cliente no dejó un comentario.

Douglas S.
Clasificación:

Excellent customer service at the Cypress Self Storage.

tERRY M.
Clasificación:

El cliente no dejó un comentario.

Wayne B.
Clasificación:

El cliente no dejó un comentario.

No se han enviado comentarios para esta ubicación.

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