Comentarios del cliente para Curtis Motors Inc

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Curtis Motors Inc

Grado total:

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Donald E.
Grado:

El cliente no dejó un comentario.

Randy I.
Grado:

El cliente no dejó un comentario.

ROBERT S.
Grado:

El cliente no dejó un comentario.

William R.
Grado:

El cliente no dejó un comentario.

FRED A.
Grado:

No comment.

Robert C.
Grado:

Great service, friendly staff. I like being able to return equipment after hours...very convenient.

Donna C.
Grado:

El cliente no dejó un comentario.

Andy L.
Grado:

El cliente no dejó un comentario.

Jackie J.
Grado:

El cliente no dejó un comentario.

willie S.
Grado:

El cliente no dejó un comentario.

Robert D.
Grado:

El cliente no dejó un comentario.

Ricky G.
Grado:

The photo requirements for the after hours drop off are ridiculous. I don’t work for U-Haul and should not have to stand out in the freezing cold taking pictures for y’all. Really put a big negative on an otherwise good rental experience.

Alicia M.
Grado:

El cliente no dejó un comentario.

Thomas D.
Grado:

El cliente no dejó un comentario.

William R.
Grado:

These folks represent uhaul very well. They are professional, friendly and efficient. I will return.

Kevin J.
Grado:

El cliente no dejó un comentario.

Randy W.
Grado:

El cliente no dejó un comentario.

Salvador F.
Grado:

Highly recommend this location. Thorough inspection, clean, friendly.

Alan K.
Grado:

Customer service was great. Debbie did a great job getting equipment ready and paper ready as well

Dennis W.
Grado:

El cliente no dejó un comentario.

KENNETH S.
Grado:

The young lady show me how to unhook the heavy trailer. It was too heavy for an old man and she showed easy lift method. You should show show all the uhaul agents her method!

John H.
Grado:

The people working there , Debbie and Shawn were great at there jobs and made it easy for me . Thank you Thank you

Steven K.
Grado:

Great service and location! Will definitely go back!

Latasha L.
Grado:

Excellent staff and great customer

scott H.
Grado:

To start, I was quoted an amount and a location. My location was changed to 45 minutes away and when I picked up my truck the price was 200 more than quoted. And didn't notice the difference until my bank called me asking about the amount being charged. Which was more than I had so it locked my bank account for fraudulent activity. I had to wait until the next day to be able to pull cash out for my rental seeing my card was locked out. Finally got truck. Got a call from customer service stating that the contract for the tow dolly had not been completed, and asking if I received the tow dolly which I did. Made the move. When I tried to setup the storage unit for a one way move. Kept getting disconnected after being transferred so many times. Took 2 days to set up over the phone. Went to location for storage and I was not in the system for storage or drop off. The gentleman at the drop off location was very helpful and fixed everything. Now why couldn't this be done before I had to drive and waste fuel in this truck??

Donald D.
Grado:

El cliente no dejó un comentario.

Debra B.
Grado:

El cliente no dejó un comentario.

Karl M.
Grado:

El cliente no dejó un comentario.

DYLAN G.
Grado:

El cliente no dejó un comentario.

Eric K.
Grado:

Great, quick, helpful.

nathan H.
Grado:

It has been a number of years since I rented from U-Haul. I was not looking forward to it based on some past experiences. But I was so surprised! It was easy, quick, and painless! Little amount of paper work and out the door. Then also upon dropping off the trailer, I was surprised how fast I was out of there. Communicating by email or text was easy & helped me get on my way. Evidently, U-Haul has some great leadership!

William P.
Grado:

El cliente no dejó un comentario.

Ben D.
Grado:

El cliente no dejó un comentario.

Sam J.
Grado:

El cliente no dejó un comentario.

Gail M.
Grado:

El cliente no dejó un comentario.

Darrell B.
Grado:

El cliente no dejó un comentario.

Lance C.
Grado:

I made the reservation online to pick up at Madison, AL. I arrived at 345 when my pick up appointment was at 330 and the website said the Uhaul facility was open until 4. They were closed and not answering any phones. The UHaul Cust service line had to reroute me to Athens Al , adding 30 minutes to my day. The Curtis Motors location was great, but a bit uninformed as to the return policy.

Amy C.
Grado:

Great customer service!

Joe K.
Grado:

The service manager who explained how to attach and detach the hitch to this novice did an excellent job. He was polite and professional. I would go back to this location.

Forrest S.
Grado:

Easier after hours pickup

Chris S.
Grado:

El cliente no dejó un comentario.

John S.
Grado:

Two reservations got conflated and created some initial problems. Some assurance need to be made to assure that multiple reservations stay separate.

John S.
Grado:

Excellent service. Very friendly and professional.

Roger C.
Grado:

El cliente no dejó un comentario.

Keiana M.
Grado:

My experience with the location was great, but my overall experience with u haul was a nightmare. I will never use uhaul again. My reservation was made for the wrong day, I spent over 2 hrs on the phone (on hold for the most part) after being hung up on and then transferred at least 5 times, I finally talked to someone who could help me. I had to pay my movers for 2 extra hrs as a result of getting the uhaul late. I call it my moving day nightmare.

Charlene B.
Grado:

Nothing y’all r very good

Michael W.
Grado:

Great Communication and very close to our house

TOM B.
Grado:

Shawn at Curtis was very helpful and courteous. Further, I needed help in extending my rental period one day. He took care of this for me. When I returned the cargo trailer Shawn disconnected the trailer from my vehicle. While I am physically fit and 70 years old, his customer oriented service was very much appreciated. I will do business with him again.

terry H.
Grado:

Great

larry W.
Grado:

El cliente no dejó un comentario.

Thresa A.
Grado:

Great customer service & clean facility/ rental units. Have already recommended them & would not hesitate to use this business for my future UHaul needs.

james P.
Grado:

El cliente no dejó un comentario.

Steven T.
Grado:

El cliente no dejó un comentario.

amanda H.
Grado:

El cliente no dejó un comentario.

Melissa G.
Grado:

El cliente no dejó un comentario.

Caleb G.
Grado:

El cliente no dejó un comentario.

Daniel H.
Grado:

Representative was very nice and knowledgeable of everything he was doing. Very helpful and courteous.

GEORGE R.
Grado:

El cliente no dejó un comentario.

David C.
Grado:

Very courteous and accommodating service was provided.

Tamara K.
Grado:

We weren’t told that the location had changed to pick up the truck and car hauler and then found out the air conditioner in the truck didn’t work and it was 95 out that day and had to drive for 5 hours that way.

tony F.
Grado:

El cliente no dejó un comentario.

Jerry C.
Grado:

Kind of hard to find. Signage next to highway would help.

neil M.
Grado:

Have a Sean at each location

Clide A.
Grado:

The people were very nice and knowledgeable.

Michael S.
Grado:

The folks as this location were extremely helpful and patient with all of our questions. We will use them in the future for sure!

Kirk P.
Grado:

El cliente no dejó un comentario.

monte C.
Grado:

El cliente no dejó un comentario.

Blake B.
Grado:

Everything went very smooth. One thing I really loved was their check in policy during closed business hours. They can see via security camera when you return your rental (if the business is closed) and the time stamp serves as proof of when you dropped off. Very honest way of billing for the time you rented the trailer. I loved that part the most.

Keith G.
Grado:

El cliente no dejó un comentario.

willie P.
Grado:

El cliente no dejó un comentario.

Angela H.
Grado:

El cliente no dejó un comentario.

William B.
Grado:

Nothing. Wish this had been my pickup location.

Randy B.
Grado:

Shawn at Curtis motors is awesome! He made sure I had a newer truck to get me across the US on a recent move. I would definitely rent from him again. Very professional and followed up with me.

Steve W.
Grado:

El cliente no dejó un comentario.

Linda W.
Grado:

Not charge twice what they owe just because they didn't manage to put enough gas back in the truck. If a person is going to be penalised if the needle is a millimeter off then fill the tank before they pick it up. Then you just have to fill it until it stops and won't take any more gas.

jonney W.
Grado:

Didn’t do a walk around, my uhaul leaked in the cab and the back did as well a lot of my stuff got wet

Ramona M.
Grado:

El cliente no dejó un comentario.

Billy H.
Grado:

Very nice people when picking up the truck and dropping it off great atmosphere very customer care and friendly..

GERALD D.
Grado:

Great people to deal with, equipment was available and ready to go. I would definitely go back to this facility again.

Ramona M.
Grado:

Great customer service! The guy who rented the truck to me was very knowledgeable of the process. Thanks for a great rental experience. We will be renting again in the future and will choose to rent from this location again.

Daniel N.
Grado:

They were friendly, helpful, accommodating and everything went smoothly. Could not ask for a better experience.

James T.
Grado:

El cliente no dejó un comentario.

BOBBY M.
Grado:

El cliente no dejó un comentario.

Robert S.
Grado:

El cliente no dejó un comentario.

Larry W.
Grado:

El cliente no dejó un comentario.

dale S.
Grado:

El cliente no dejó un comentario.

Ronny L.
Grado:

I would definitely go back to this U-Haul location. Very easy to work with and customer-friendly oriented.

Gene C.
Grado:

On your reservation confirmation email you NEED TO HAVE ADDRESS OF PICK UP AND DROP OFF LOCATION!!!!!!!!!!!!!!!!!!!!!!!

Arron Y.
Grado:

I was very pleased with the efficiency and professionalism of Curtis Motors Inc. This location was very convenient for us and we will call on them for our next UHaul Truck Rental. Aaron

Frederick E.
Grado:

Eager to assist the customer. Helped check out trailer and lighting along with safety procedures.

Deborah B.
Grado:

FAst and friendly service! We Will definitely use again!

Jermaine K.
Grado:

Quick and courteous!

Marco R.
Grado:

El cliente no dejó un comentario.

Ralph P.
Grado:

El cliente no dejó un comentario.

Jeff B.
Grado:

El cliente no dejó un comentario.

MATTHEW HAYNES K.
Grado:

El cliente no dejó un comentario.

Richard O.
Grado:

Very nice people but not where I wanted to pick up truck . Father away from me ( as was drop off location ) then wanted to charge me for extra mileage

Sheila B.
Grado:

El cliente no dejó un comentario.

Nancy V.
Grado:

El cliente no dejó un comentario.

Christopher F.
Grado:

El cliente no dejó un comentario.

No reviews have been submitted for this location.

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