Comentarios de los clientes para Curtis Motors Inc

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de Curtis Motors Inc

Clasificación general:

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Eldred R.
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The pick up location was a little confusing.

Matt S.
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El cliente no dejó un comentario.

JOHN L.
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The rental place Didn't specify a drop off place on my contract and I had to drive an extra 20 miles to a super center because some dealers refused to take the trailer.

Kristine D.
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Very nice ladies! Great customer service.

Tony H.
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El cliente no dejó un comentario.

Cody S.
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U-Haul should absolutely have discount programs for military/law enforcement. Ms. Deborah Hargrove at this facility was extremely helpful and even arrived early to ensure that my pickup went smoothly. I am very grateful and she did a wonderful job assisting me.

Aaron B.
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The extra equipment i had ordered which was at alliance dolly, furniture dolly, and 2 dozen furniture pads were not in the truck hindering me from loading the night i picked up. I had to drive 30 mins to a different location the next morning to go find the equipment I needed.

John G.
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El cliente no dejó un comentario.

Jerry C.
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El cliente no dejó un comentario.

DWIGHT S.
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Very nice. Very helpful.

Donald J.
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More visibility from Hiway 72

John B.
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Debbie was great to deal with and very accommodating! I will rent from Curtis Motors if I need another U-Haul.

STEVEN P.
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This rental site had to borrow an appliance dolly that I reserved, The dolly that was borrowed was worn out and should have already been retired. Other than that, great experience. I have used (hopefully for the last time :) )U-haul 6 out of my 7 moves. ( The one was a mistake and rhymes with -enske). Thank you for being available and ensuring great customer service.

George W.
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El cliente no dejó un comentario.

HOLDEN K.
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El cliente no dejó un comentario.

JERRY C.
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El cliente no dejó un comentario.

JENNIFER B.
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El cliente no dejó un comentario.

TRACY A.
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El cliente no dejó un comentario.

EDGAR H.
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El cliente no dejó un comentario.

Paul W.
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El cliente no dejó un comentario.

Robert B.
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El cliente no dejó un comentario.

Don B.
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El cliente no dejó un comentario.

Donald T.
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El cliente no dejó un comentario.

Monte A.
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El cliente no dejó un comentario.

David T.
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El cliente no dejó un comentario.

STEPHEN C.
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El cliente no dejó un comentario.

Gary K.
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El cliente no dejó un comentario.

Scott V.
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El cliente no dejó un comentario.

Dennis S.
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Very poor communication between uhaul vendors.

David T.
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Helpful and super nice.

Angelique S.
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El cliente no dejó un comentario.

JOEL E.
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El cliente no dejó un comentario.

Philip T.
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Elderly lady who was very helpful and nice. Took NO time at all

Bruce W.
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Excellent customer service; polite, professional and reasonable. Thank you!

William D.
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El cliente no dejó un comentario.

Max M.
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El cliente no dejó un comentario.

Sabrina F.
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The staff were extremely friendly and helpful.

Billy W.
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Nothing she was A1

Christopher S.
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El cliente no dejó un comentario.

Roy Montgomery G.
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Dropped of on Sunday drop box very visible and clean. Followed up on Monday great customer focused lady..

James W.
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El cliente no dejó un comentario.

Donald E.
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El cliente no dejó un comentario.

Randy I.
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El cliente no dejó un comentario.

ROBERT S.
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El cliente no dejó un comentario.

William R.
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El cliente no dejó un comentario.

FRED A.
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No comment.

Robert C.
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Great service, friendly staff. I like being able to return equipment after hours...very convenient.

Donna C.
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El cliente no dejó un comentario.

Andy L.
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El cliente no dejó un comentario.

Jackie J.
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El cliente no dejó un comentario.

willie S.
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El cliente no dejó un comentario.

Robert D.
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El cliente no dejó un comentario.

Ricky G.
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The photo requirements for the after hours drop off are ridiculous. I don't work for U-Haul and should not have to stand out in the freezing cold taking pictures for y'all. Really put a big negative on an otherwise good rental experience.

Alicia M.
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El cliente no dejó un comentario.

Thomas D.
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El cliente no dejó un comentario.

William R.
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These folks represent uhaul very well. They are professional, friendly and efficient. I will return.

Kevin J.
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El cliente no dejó un comentario.

Randy W.
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El cliente no dejó un comentario.

Salvador F.
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Highly recommend this location. Thorough inspection, clean, friendly.

Alan K.
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Customer service was great. Debbie did a great job getting equipment ready and paper ready as well

Dennis W.
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El cliente no dejó un comentario.

KENNETH S.
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The young lady show me how to unhook the heavy trailer. It was too heavy for an old man and she showed easy lift method. You should show show all the uhaul agents her method!

John H.
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The people working there , Debbie and Shawn were great at there jobs and made it easy for me . Thank you Thank you

Steven K.
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Great service and location! Will definitely go back!

Latasha L.
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Excellent staff and great customer

scott H.
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To start, I was quoted an amount and a location. My location was changed to 45 minutes away and when I picked up my truck the price was 200 more than quoted. And didn't notice the difference until my bank called me asking about the amount being charged. Which was more than I had so it locked my bank account for fraudulent activity. I had to wait until the next day to be able to pull cash out for my rental seeing my card was locked out. Finally got truck. Got a call from customer service stating that the contract for the tow dolly had not been completed, and asking if I received the tow dolly which I did. Made the move. When I tried to setup the storage unit for a one way move. Kept getting disconnected after being transferred so many times. Took 2 days to set up over the phone. Went to location for storage and I was not in the system for storage or drop off. The gentleman at the drop off location was very helpful and fixed everything. Now why couldn't this be done before I had to drive and waste fuel in this truck??

Donald D.
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El cliente no dejó un comentario.

Debra B.
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El cliente no dejó un comentario.

Karl M.
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El cliente no dejó un comentario.

DYLAN G.
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El cliente no dejó un comentario.

Eric K.
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Great, quick, helpful.

nathan H.
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It has been a number of years since I rented from U-Haul. I was not looking forward to it based on some past experiences. But I was so surprised! It was easy, quick, and painless! Little amount of paper work and out the door. Then also upon dropping off the trailer, I was surprised how fast I was out of there. Communicating by email or text was easy & helped me get on my way. Evidently, U-Haul has some great leadership!

William P.
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El cliente no dejó un comentario.

Ben D.
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El cliente no dejó un comentario.

Sam J.
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El cliente no dejó un comentario.

Gail M.
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El cliente no dejó un comentario.

Darrell B.
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El cliente no dejó un comentario.

Lance C.
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I made the reservation online to pick up at Madison, AL. I arrived at 345 when my pick up appointment was at 330 and the website said the Uhaul facility was open until 4. They were closed and not answering any phones. The UHaul Cust service line had to reroute me to Athens Al , adding 30 minutes to my day. The Curtis Motors location was great, but a bit uninformed as to the return policy.

Amy C.
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Great customer service!

Joe K.
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The service manager who explained how to attach and detach the hitch to this novice did an excellent job. He was polite and professional. I would go back to this location.

Forrest S.
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Easier after hours pickup

Chris S.
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El cliente no dejó un comentario.

John S.
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Two reservations got conflated and created some initial problems. Some assurance need to be made to assure that multiple reservations stay separate.

John S.
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Excellent service. Very friendly and professional.

Roger C.
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El cliente no dejó un comentario.

Keiana M.
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My experience with the location was great, but my overall experience with u haul was a nightmare. I will never use uhaul again. My reservation was made for the wrong day, I spent over 2 hrs on the phone (on hold for the most part) after being hung up on and then transferred at least 5 times, I finally talked to someone who could help me. I had to pay my movers for 2 extra hrs as a result of getting the uhaul late. I call it my moving day nightmare.

Charlene B.
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Nothing y'all r very good

Michael W.
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Great Communication and very close to our house

TOM B.
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Shawn at Curtis was very helpful and courteous. Further, I needed help in extending my rental period one day. He took care of this for me. When I returned the cargo trailer Shawn disconnected the trailer from my vehicle. While I am physically fit and 70 years old, his customer oriented service was very much appreciated. I will do business with him again.

terry H.
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Great

larry W.
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El cliente no dejó un comentario.

Thresa A.
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Great customer service & clean facility/ rental units. Have already recommended them & would not hesitate to use this business for my future UHaul needs.

james P.
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El cliente no dejó un comentario.

Steven T.
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El cliente no dejó un comentario.

amanda H.
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El cliente no dejó un comentario.

Melissa G.
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El cliente no dejó un comentario.

Caleb G.
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El cliente no dejó un comentario.

Daniel H.
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Representative was very nice and knowledgeable of everything he was doing. Very helpful and courteous.

GEORGE R.
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El cliente no dejó un comentario.

David C.
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Very courteous and accommodating service was provided.

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