Comentarios del cliente para Cue Time Cafe & Storage Time

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Cue Time Cafe & Storage Time

Grado total:

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Natalia B. en

Grado:

Such a sweet man that owns this place. Loved chatting with him. Made our long exhausting weekend of moving a little better just taking with him. Very helpful and truly cares for people.

Rickey R. en

Grado:

El cliente no dejó un comentario.

sharon P. en

Grado:

See comment above.

james V. en

Grado:

The truck ran like crap! Didn’t hardly want to pull!!! I had to turn it in in another state besides where I was supposed to because I didn’t want it to break down on the way back to bama!

david B. en

Grado:

Nothing it was a great and professional experience.

Nancy A. en

Grado:

Mr. Donda is most gracious and helpful! We will be repeat customers!

jacob B. en

Grado:

Make sure everything is on the truck and make sure the truck is in working order

CONYA M. en

Grado:

El cliente no dejó un comentario.

Harold B. en

Grado:

Store is extremely cluttered, truck had broken cup holder laying in floor,and air conditioner went out about 50 miles in trip and came back on after about 100 miles left in trip. Dont know if freon was low or what but 8t would kick on then off..please creadit my account accordingly..

Patrice S. en

Grado:

I was able to rent a truck, but I had to drive out of the way because the location I reserved a truck for rented my truck right before I picked it up. I was disappointed with the customer service of that location. I may not rent from uhail again.

edmund J. en

Grado:

Good service

Rodger G. en

Grado:

This was not the location or time that I reserved. This put be behind a couple of hours because I could not pick up on the time that I reserved.

Kenneth M. en

Grado:

El cliente no dejó un comentario.

Harold D. en

Grado:

El cliente no dejó un comentario.

Bobby W. en

Grado:

The truck engine runs rough with slight transmission issues. In my opinion the truck is only good for local moves and not good for the distance I used. In other words, I would have appreciated a better running truck and would have traveled further for a truck with less miles on it. I went on the web looking for a dealer with more than a few reviews and found one in Oxford with over a thousand. This told me they were more than a cafe with a truck or two. However, no one answered at that location. Instead I was transferred to a coordinator?? and ended up with a questionable location just because it was closer by a mile or two to my location. I would rather have been told a little more about the dealer and would have gone to a larger operation. The sluggish truck almost got me hit at an intersection. I learned a valuable lesson about Uhaul (ask for more detail about the dealer and do not trust dispatch)

NORMA M. en

Grado:

El cliente no dejó un comentario.

jermey P. en

Grado:

The internet experience was horrible spent 3 hours trying to check in my truck before I had to be given a different truck at a different location after my truck had already been changed without me knowing location or size of truck then the online check in was not setup properly and they got almost all of my information wrong and my move was delayed close to 3 hours due to the customer service negligence.

Johnathan H. en

Grado:

Right time to book reservation and went pick up and dropped off. No problem!!

Vicky S. en

Grado:

El cliente no dejó un comentario.

Brennan C. en

Grado:

El cliente no dejó un comentario.

Leslie P. en

Grado:

first off I reserved my truck a month in advance, it said I could not pick up at the Jacksonville al location due to no truck available for that date, which I was fine with, said I would have to pick up at the Hamric Drive location in Oxford, AL, at 730 am on 6/17/18. I arrive at said location and first off the man there was very rude and then he tells me he does not have my truck and I was not suppose to pick up at Hamric, yet I had called and confirmed 2 days prior with them, and Hamric address is what my printout said as well, then he tells me I would have to pick up on HWY 202, which was totally out of my way, I arrive at 202 and they do not open until 8, which puts me behind in meeting my movers I hired for 5 hours only. After they finally open at 202 location, the old man was very nice and friendly, but his computer was messed up, so he procedes to get his laptop which takes forever to update and he had changed internet carriers since hed used it so he has to find the internet password and enter it, needless to say I don't get out of the uhaul place until around 845, as opposed to the 730 and the movers have already arrived at my house, and so it puts us way behind on moving and my 5 hours I paid for. It was an absolute nightmare as far as the uhaul company itself, my movers were awesome however, but Uhaul sux. This is the second time I have rented from uhaul and both times they have totally messed my reservation up, the only reason I rented from them again this time was due to the fact you could book your moving guys and all through them, that is the only reason I used them again this time. But I assure you I will NEVER use Uhaul again, it is ridiculous that a big major company like Uhaul cant get it together, and they have the nonchalant attitude that they don't care that they put you behind with everything you had scheduled. What if my moving guys had not have stayed passed their 5 hours and sent an extra guy to speed it along without charge? Uhaul could care less.. And then on top of that i put gas back in the truck when i turn it back in and they are gonna call me and claim it wasnt where it was when i picked it up, which was completely incorrect, and that they are going to charge my bank account even more, even though they put me an hour and half behind, but that is my money not theirs so they dont care about that but when it is their money its a whole different story.They are a poor excuse honestly for a company. Ive used Penske in the past and NEVER have I had the kind of issues I have had with Uhaul, the only good thing Uhaul has going for them is the fact you can book movers and truck all together at once. Sincerely, Get it Together Uhaul!! #UhualSux

OSCAR H. en

Grado:

El cliente no dejó un comentario.

JIMMY B. en

Grado:

Very helpful and friendly.

Jamie M. en

Grado:

El cliente no dejó un comentario.

Austin B. en

Grado:

El cliente no dejó un comentario.

tan T. en

Grado:

El cliente no dejó un comentario.

Mary C. en

Grado:

The gentleman at that location was very cordial and polite don't need to do anything

Neketia G. en

Grado:

El cliente no dejó un comentario.

Sterling D. en

Grado:

The store manager was particularly helpful as this was my first time renting a trailer to tow.

William W. en

Grado:

The attendant didn’t know how to operate the program. I was supposed to pick up at 9 and left at 11. I was double charged for the truck because he didn’t know how to use the equipment.

Beverly A. en

Grado:

Reserved an appliance dolly. When I picked up everything I was told all that was available was a regular dolly. This was an inconvenience in moving.

ANTHONY M. en

Grado:

El cliente no dejó un comentario.

KIM S. en

Grado:

El cliente no dejó un comentario.