Customer Reviews for Cube Storage
(Distribuidor de U-Haul del vecindario)

108 comentarios

5802 NW 164th St   Edmond, OK 73013
(Just East of MacArthur Blvd On 164th on South side of road)

(405) 844-2107

Horarios de la ubicación

  • Lun. - dom.: cerrado

Servicios en esta ubicación:

Contáctanos

(405) 844-2107

5802 NW 164th St
Edmond, OK 73013
(Just East of MacArthur Blvd On 164th on South side of road)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - dom.: cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

Mark R. 
Clasificación:
4.0

The after hours truck return parking is very tight. It would be nice if a new layout could be tried to make it easier to drop off the truck after hours.

Edwin S. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRANDON J. 
Clasificación:
5.0

El cliente no dejó un comentario.

CLINTON H. 
Clasificación:
5.0

We have used this site many times for our company and will continue to do so.

MARVIN E. 
Clasificación:
5.0

El cliente no dejó un comentario.

SHAYLA W. 
Clasificación:
2.0

The windshield on this truck had so many bug splats on it I had a hard time seeing. I tried to clean it while driving, but there was zero windshield washer fluid in the reservoir. While I was going over the truck, the “customer service” representative loaded an appliance dollie in the back of the truck. Once I got the dollie out to move my fridge, I realized the dollie did not have a strap on it, and the handle for the strap was not secured properly. This rendered the dollie useless. I paid for the rental but I might as well have thrown that money away.

NATHAN W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Christopher C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gregory Trent D. 
Clasificación:
1.0

Rented us a trailer on 5/30/2021 at 610 S Broadway, Edmond Ok 73034 that had bubbles on tires. We called roadside assistance and they brought two new tires but said passenger side the bearings was fixing to go out. She called and had it picked up and sent us across town to pick up another one and the man refused to let us have it. We ended up renting another one on 6/01/2021 at 5802 NW 164th St, Edmond Ok 73013 and we have been charged for both. We have yet to be refunded for the one they came and picked up.

Larry B. 
Clasificación:
5.0

very helpful young lady

Douglas S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Chris L. 
Clasificación:
1.0

I never got my dolly. It was never in the truck. I tried calling U-Haul and sat on hold for 10 min.

Destiny D. 
Clasificación:
5.0

El cliente no dejó un comentario.

LaDonna H. 
Clasificación:
1.0

You did not include any of the additional items I requested and paid for that were supposed to be waiting in the truck for me. Two dolly's and two dozen pads. I had a strict schedule move and needed to pick up the uhaul before hours and get going as I had hired movers to load up the truck for me. When I picked up the truck before open, nothing was inside. I had to wait for a location to open and then call and when I did they didn't have all that I needed in stock. What they did have, I had to drive over and pick it up at a different location.

Erica S. 
Clasificación:
5.0

El cliente no dejó un comentario.

edgar F. 
Clasificación:
2.0

The location itself looked very nice & well-furnished, so as first-time Uhaul users, we had high hopes for our experience. However, the rental truck's interior looked extremely dusty. We had already driven off before I had noticed, or else I would've said something, but in light of the COVID-19 crisis, this was very concerning as far as sanitization standards go. The closing mechanism in the back of the truck also brought up some security concerns. There is a hook that simply locks in place to close the truck's contents. However, anybody could walk up to the truck and maneuver the hook out to open the truck. There was also another slot to LOCK the hook in place, but no combination lock was provided to us. We would have gladly brought our own, had we been instructed to... How else would we have known this was necessary as first-time Uhaul users? Since this was the case, we just made sure to loiter near the truck any time we had to make a stop so that we could guard our possessions. We also could not figure out how to adjust the rental truck's mirrors, so we had to just LEAN FORWARD in order to adjust our view of the mirror... All in all, maybe this is on par with Uhaul's professionalism--I'm not sure--but I expected more from such a large corporation, known for its moving & storage resources.

Vincent L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert J. 
Clasificación:
5.0

Attendant was very helpful and kind

Kelly S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tinita D. 
Clasificación:
3.0

El cliente no dejó un comentario.

Jerry O. 
Clasificación:
4.0

The location was closed at 5pm and there was no provision for dropping the trailer in a secure area after hours, even though the standard paperwork by Uhaul implied that was not an issue. Luckily I was able to get into the secure area when a storage customer came out and helped me keep gate open long enough to put the trailer inside.

DAVID J J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jose A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Armando G. 
Clasificación:
2.0

The employee at this location gave me the wrong contract after I specifically said it was a one-way he made it a two-way. This caused a lot of issues when I got to Cumming Georgia. However the location on Keith Bridge Road in Cumming was great and took care of things for me. I would recommend them.

Kimberli P. 
Clasificación:
5.0

Great, clean location!

Tiffany M. 
Clasificación:
5.0

The man that works there is absolutely wonderful and so helpful.

Blake J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Thomas A. 
Clasificación:
5.0

Your app/online experience was horrible. It gave me the gate code one time when I was first picking it up and that was it. I didn't memorize it or screenshot and was never given the code again. I was literally stuck i see the storage facility because your app was so horrible. Give me the gate code more than once! That is ridiculous. I wasn't even given a gate code for the return. If there wasn't someone there leaving, I never would have been able to return the truck. Why would you not put the gate code somewhere easily accessible. I just don't get it. It was a horrible experience because of a very simple thing that anyone with common sense could fix. Ridiculous!

David B. 
Clasificación:
5.0

El cliente no dejó un comentario.

anthony C. 
Clasificación:
4.0

I chose the drop-off location at Cube Storage because of its proximity to my destination and the 24 hour drop-off feature. I was not able to get through the gate after hours to drop it off however, which was a little bit frustrating as, if the trailer were stolen, I am sure it would have been counted as my fault. A gate code might be useful in the future. Thanks.

aaron G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Glendon B. 
Clasificación:
5.0

I am extremely satisfied with the service. A clean and well maintained truck was everything I needed to have a comfortable and safe journey. Excellent customer services from pick up to delivery. Gracias.

Joao R. 
Clasificación:
3.0

I wish employees would have worn masks although they did practice social distancing somewhat

MarJean F. 
Clasificación:
5.0

El cliente no dejó un comentario.

stephanie S. 
Clasificación:
5.0

Great place.

Robert R. 
Clasificación:
2.0

El cliente no dejó un comentario.

Chaunique T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard S. 
Clasificación:
5.0

El cliente no dejó un comentario.

ERIC M. 
Clasificación:
5.0

The gate was a little tricky to get out of the yard. We didn't see a keypad to get outside the grounds.

Jim B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Esperanza G. 
Clasificación:
5.0

El cliente no dejó un comentario.

John C. 
Clasificación:
5.0

El cliente no dejó un comentario.

david W. 
Clasificación:
4.0

No comment

Richard H. 
Clasificación:
4.0

A little more knowledge of the UHaul side of Cube Storage attendant. Especially related to billing or how to forward information.

brittany R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Charles H. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRUCE G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dae W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ross M. 
Clasificación:
5.0

Randy was very professional and accommodating. My U-Haul experience couldn't have gone any better! Thanks Randy!

Chase C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jay B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Anita T. 
Clasificación:
5.0

El cliente no dejó un comentario.

dale F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Christy G. 
Clasificación:
5.0

Dropped uhaul off when they were closed so I dont know

joshua C. 
Clasificación:
5.0

El cliente no dejó un comentario.

shane S. 
Clasificación:
5.0

El cliente no dejó un comentario.

paul K. 
Clasificación:
5.0

El cliente no dejó un comentario.

paul K. 
Clasificación:
5.0

El cliente no dejó un comentario.

fred C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cheryl C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Reza M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert F. 
Clasificación:
5.0

El cliente no dejó un comentario.

russ O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brian J. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT D. 
Clasificación:
5.0

The girl working on Saturday, July 28th, was VERY helpful and friendly!! Great customer service!!

katie B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark R. 
Clasificación:
5.0

Trailer was dirty at checkout, the U-Haul clerk immediately took care of it.

Ben E. 
Clasificación:
5.0

Gentleman at this location was very friendly and efficient. He made it an easy and pleasant transaction. Will definitely use this location in the future.

LARRY C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Latrell S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeff C. 
Clasificación:
5.0

Very positive and friendly customer service I would highly recommend to all my friends and my customers thank you U-Haul

DONALD F. 
Clasificación:
5.0

El cliente no dejó un comentario.

JIM E. 
Clasificación:
5.0

El cliente no dejó un comentario.

JIM E. 
Clasificación:
4.0

El cliente no dejó un comentario.

Janet W. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVID K. 
Clasificación:
5.0

El cliente no dejó un comentario.

mike W. 
Clasificación:
5.0

Excellent service, personnel very friendly and courteous and had no wait time for the vehicle.

PHILLIP R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Arek P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rebecca V. 
Clasificación:
4.0

Overcharged on mileage. Charged for insurance when I specially did not ask for it online

Johnny B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jon C. 
Clasificación:
4.0

Do not carry many packing supplies.

Alexandria N. 
Clasificación:
5.0

Excellent location with helpful staff and plenty of room.

Doyle P. 
Clasificación:
5.0

El cliente no dejó un comentario.

NATHAN L. 
Clasificación:
5.0

The gentleman that helped us was extremely nice!

Michael K. 
Clasificación:
5.0

El cliente no dejó un comentario.

David M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lorraine F. 
Clasificación:
5.0

Not a thing. Excl service, cust service, equip condition and prompt timing. Everything worked out just fine.

Bryan S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kent K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rod R. 
Clasificación:
5.0

Friendly and helpful

Lance R. 
Clasificación:
5.0

El cliente no dejó un comentario.

margaret O. 
Clasificación:
5.0

Professional, Customer Service oriented, Helpful. One of the best!

SUSAN R. 
Clasificación:
5.0

Great place at Cube Storage! Only thing I have to say to U-Haul directly is that charging a customer 2 day minimum for a 3.5 hour drive is not right and U-Haul needs to consider honoring military members with a discount. It will be the deciding factor for future business between U-Haul, Ryder, & Penske.

ryan P. 
Clasificación:
5.0

Again... Outstanding customer service, and personnel. I have been very fortunate to have both locations (pick up, and drop off) be so wonderful. I've heard (and experienced), the "not so great" facilities. Thank you again.

Susan R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Susan R. 
Clasificación:
1.0

Was charged for extra day. Check out time of 5:11 pm, that was the time we started the paper work. The employee had trouble getting the right charges on the computer and had to call other people for help. I don't know the actual time but it was probably 5:30 pm and was told we had until 6 PM. Then I got an e-mail showing I was charged for an extra day.

Johny T. 
Clasificación:
3.0

This was the only location in the vicinity with the equipment I needed. The facility attendant was late for work. Had to wait even though we had a scheduled time.

Rex W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Susan R. 
No se han enviado comentarios para esta ubicación.

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