Very happy with this location if need be I will be back.evangelina p. | Overall Experience
Customer Reviews for Crystal Clean
(Distribuidor de U-Haul del vecindario)
San Antonio, TX 78227
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - sáb.: 9 a. m. - 6 p. m.
- Dom.: 10 a. m. - 3 p. m.
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.DEREK B.
Equipment was not fully functional.PING L.
El cliente no dejó un comentario.Phillip G.
El cliente no dejó un comentario.BRIAN E.
El cliente no dejó un comentario.ZACHARY B.
Very professional staff.Tiffany T.
El cliente no dejó un comentario.Susan A.
It was simply, perfect!ELIZABETH G.
Quick and professional response when we pulled in. Thank you for your great service.GREGORY PAUL R.
Personal very professionalMICHAEL O.
El cliente no dejó un comentario.Joe I.
The original pick location at Magic Time Motors did not open at the agreed time (10 am), did not have the equipment available, and we were not notified prior to arriving at this location. This caused a 2 hour delay in our moving plans and cost us another $100 for our contract moving help. I would like a partial refund in our rental fee to address the additional costs we incurred and the time wasted.KEVIN M.
The gentleman that checked me out was very rude upon arrival and through the whole checkout experience wasn't to fond of providing great customer service. Seemed to be as if he did not want to do the company right by helping their customers. While loading up the trailer he approached my vehicle telling me I need to turn off my vehicle and not to get out and once he had finished connecting he rudely said to turn on the truck. He yelled out turn on your lights and take them off of auto. He then checked the lights, turn signals and walked away. He never once mentioned that the running lights on the passenger side weren't working, I had to find that out on my own. I have pictures only driver side of the trailer we're working. It was the worse experience I had ever picking up equipment. Let the gentleman know the next day I dropped it off and he kindly apologized for the inconvenience and said he will bring it up. Don't catch any names but my pickup date was 12/5/21 and drop off date was 12/6/21 if that helps.JAKE R.
Excellent customer serviceKENNETH B.
Thank you for your service everything went well I will let my friends and family know happy holidays score number 10Maria B. | Overall Experience
Great customer service, everything taken care of. Gracias.Franklin F.
El cliente no dejó un comentario.Louis C.
Employee wasn't very friendlyIRA JAMES C.
You already are buy understanding when we run late.ANNABEL C.
El cliente no dejó un comentario.Angela W.
The trialer had something sticky in it that ruined a mattress. Then the reservation didnt have the correct dolly I reserved... which made the job much harder and take an extra day that i wouldn't have needed otherwise. If course you bait switch fuckers were nice enough to charge me for the extra day caused by your lie. Next time someone who is move several frides reserves a appliance dolly... dont give the a smaller useless box dolly with a shrug.Maxwell H.
The vehicle awful smell. And I cannot see the odometer to keep track of my tracknoymenia L.
Staff have very great customer service. Was very happy with the drop off process.Ramon P.
El cliente no dejó un comentario.TEMEKA P.
I felt like I was overcharged. I rented a 10' truck at $19.99, drove less than 10 miles at .89/mile with 14.99 for insurance. My credit card was charged for $87.40... Not a fan of being cheated. I need to speak with someone about this matter. Brian Johnson 213.308.2869BRIAN J.
Staff was always very friendly. Storage units were safely secured and maintained.veronica g. | Overall Experience
El cliente no dejó un comentario.CHARLES P.
Loved the contact less option. Not having to deal with anyone and use my phone was amazing and will definitely use again. Please do not get rid of this option.Kimberly J.
Great customer service and the vehicles are very reliable and clean. I always go to this Uhaul location to rent a Uhaul. Again Great customer service.ALBERT T.
When I reserve equipment like an appliance dolly, I expect it to be there when I checkin. Being told that it's not available is not acceptable.kenneth B.
El cliente no dejó un comentario.MICHAEL S.
Checked on rapidly after they disinfected truckNELL A.
El cliente no dejó un comentario.NANCY H.
Keep up the good worksEUGENIE N.
El cliente no dejó un comentario.TIMOTHY S.
El cliente no dejó un comentario.KAHLILANTHONY C.
improvements not needed. great location and service. 5 starsJEREMY S.
Great customer service!Johnny A.
Staff member was outstanding! He throughly explained the process where to drop off, parking, gas, email checklist, ectâ€¦ he walked me out and showed me the drop off box. When I returned he greeted me by name! I was impressed. Easy pick up and drop off!LYNN M.
Improve partial drop offManuel T.
El cliente no dejó un comentario.JORGE D.
If the next customer gets the same great service we received the past two days â€¦.you will have another satisfied customer. This young man deserves a metal.JAMES W.
El cliente no dejó un comentario.James R.
El cliente no dejó un comentario.LOEHMAN S.
El cliente no dejó un comentario.Yolanda A.
The person in charge was courteous, professional and knowledgeable. The equipment I reserved was actually there this time.ROBERT P.
Good customer service there.Alf M.
No complaints this was the third time I've visited and rented from this location and always had an excellent experience especially when Art is there. Customer service top notch.ALEXANDER R.
El cliente no dejó un comentario.ERIC LELAND R.
El cliente no dejó un comentario.MACK K.
El cliente no dejó un comentario.MANUEL M.
Lower your rates, unbelievable that I spent $304 in a Uhaul truck plus the $61 on gasâ€¦ $365 in less than 24 hrs, no military discount? Wow!MIGUEL D.
El cliente no dejó un comentario.temeka P.
El cliente no dejó un comentario.GENEVIEVE G.
El cliente no dejó un comentario.JOSHUA S.
El cliente no dejó un comentario.Joanne S.
El cliente no dejó un comentario.Sabrina W.
El cliente no dejó un comentario.Phillip H.
Top notch customer service. Very professional.Jordan W.
El cliente no dejó un comentario.DINO SALVADOR JR R.
El cliente no dejó un comentario.LUIS L.
More available truck options and staff did seem to willing to assist. They gave us a printout with the wrong gas meter. The paperwork said half a tank and we got int the truck it read quarter tank. The whole process just seem disconnected and impersonal.christian S.
El cliente no dejó un comentario.SCOTT RAY S.
Only one agent. Took a while, however he was very good at his jobASHLEE Z.
El cliente no dejó un comentario.melody D.
Not a very friendly experience from your agent. But he was very professional.Roberto D.
El cliente no dejó un comentario.CHRISTOPHER C.
El cliente no dejó un comentario.Angie V.
Mr Gus was very friendly and professional when I picked up the Uhaul truck. Greatly appreciate his assistance. Even dropping off the truck was a polite and friendly experience with another associate. Definitely will use the in the future and recommend to others.EDWARD C.
The truck we reserved at 12:00pm was not there when we got there, luckily the very kind employee found us a truck to use with a better rate. If it wasn't for the employee who stated that this happens far too often, we would have been there all day.ISLEY S.
El cliente no dejó un comentario.MARSHA O.
Nothingâ€¦ professional staff, clean facilityJERRY G.
El cliente no dejó un comentario.ROLAND H.
El cliente no dejó un comentario.JUANITA C.
This location had a friendly representative... the only reason I WOULD NOT recommend is because it is a small location and does not have a wide selection of supplies and equipment. Because of this, they did not have the appliance dolly & furniture dolly available as part of my order. I had to go to a bigger location that had these items.WILLIAM W.
El cliente no dejó un comentario.TAVARIS W.
El cliente no dejó un comentario.MARIE C.
The service was great..the man that help me great...thank uJACQUELINE L.
El cliente no dejó un comentario.BRIDGET S.
The customer rep was very polite professional and very courteous.JOHN P.
Gus has been the best representative fir U Haul at this location. We will always recommend and to others to rent from here.hellen T.
El cliente no dejó un comentario.PAUL S.
Great service, made the move so much easier, very smooth and the people were very nice and understanding.JASMINE A.
El cliente no dejó un comentario.ESTHER G.
As soon as i walked in was told I reprimanded for not wearing a mask even though it's not mandatory and fully vaccinated..was told I could not drop off my rental early and was forced to issue 4 hours of work resulting losing 120$ in wages would have been cheaper to rent for an extra day and drop off laterJohnny B.
El cliente no dejó un comentario.DAN C.
The employee who helped us was BY FAR the nicest employee I've ever dealt with. He was quick, efficient and super nice. I've moved with UHAUL 24 times and he's the nicest person I've encountered. :)James W.
Great customer service.Jorge T.
Extremely rude customer service workers.steve D.
Overall experience for a first time customer was amazing! Online check in and online check out was so easy!Priscilla G.
El cliente no dejó un comentario.JOHN S.
I will continue to use u haul. But not from these guysLeon A.
El cliente no dejó un comentario.Joseph F.
El cliente no dejó un comentario.BRIDGET S.
I had made a reservation online and opted to checkout with the app as I have done at another location for a faster checkout process and to avoid delays. I still had to wait over 30 minutes to be able to check out my truck. The app didn't work correctly at the time and I still had to get my key from the associate. Other than the wait time, everything else was great.Eric R.
El cliente no dejó un comentario.JANNETTE B.
El cliente no dejó un comentario.JASMINE R.
What you can do to improve for the next customer is get rid of the truck that I drove today, apparently it had been in a wreck the fenders and doors did not even matchup it made so much noise going on the highway I got a sore throat from tight trying to talk to my passenger I had to screen basically, I will never rent a u haul againthomas J.
El cliente no dejó un comentario.LISA S.
El cliente no dejó un comentario.lance H.
Outstanding Professionalism and Service. This is my go to U haul rental location in San Antonio. Being Retired Military I Am Very Hard To Please. Great JOBJESSE B.
Servicios adicionales en esta ubicación
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