Said it was open on the phone message and had a closed sign outside . I thought someone might come out for guidance but never did . Wouldn't hire from this location ever
john m
Customer Reviews for Crux Contracting Services Ltd
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Over all great experience mins my reservation WASNT ready I had to drive another 30 mins to a different location for a truck
Daniel KThe price is high
Jalwant SNothing everything was fine!
Rachael DYou sent us a “receipt” email and failed to indicate there was an amount owing. Then without notifying me you sent it to a collection agency! This took me hours sending emails and making numerous phone calls to get this rectified and paid. I will be filing a formal complaint.
FRANK MFriendly and helpful staff . Great first experience.
Marion OExcellent professional service Pleasure to do business witj
Herbie BWe needed the uhaul for 2 extra days. The guy we dealt with was by far the nicest and easiest person to deal with. We will absolutely go to him again if we need to rent uhaul.
Chad MIt was a perfect experience the man looking after me was awesome I definitely would tell people to go to this uhaul place in New Waterford for sure
BERNADETTE CAdvice them before the day off the move that your pick up location is not where you reserved it
LAURIE LHe was great to deal with. Very accommodating. Highly recommend!
JANET CVery positive experience. U-Haul agent at pickup location very helpful.
Dan NGreat
STEPHEN PEric, your representative was professional and very accommodating.
FRANCIS GThis was the best U-Haul experience, I have ever had. Nothing to improve here. Excellent courteous Professional Service
Violet CEric Henderson was one of the nicest gentleman I ever met....very likeable, very friendly & professional. Going forward if I ever need a Uhaul I'll be contacting Eric again :)
ROY GExcellent service, very helpful. Thank you
ALISSA MGreat experience will definitely deal here again .
Frankie MNa
Leon MMany many things when it comes to this place, I’ve never had such a bad or rude experience with someone in my life
Megan WThis rental was absolutely perfect. The agent was really great and the truck was clean and in perfect condition.
Peter PPut back up beepers on all rentals .... safety 1st nothing else matters !!!
TIM PI'm sorry to say I don't even know his name. However, he is the BEST U-Haul person I have ever dealt with. He was very accomodating given I had to delay my pick up time by a few hours due to snow storm & he was so understanding over it. Thank you so much once again & Happy Holidays!
April JThe Uhaul was parked in grass and was stuck in mud! We were told to try to get it out which only made it sink deeper. A tow truck had to be called to get the truck out! We spent over two hours dealing with this issue!! Super not impressed. A tow truck should have been called immediately.
Brian MGreat agent
SHAWN F