El cliente no dejó un comentario.MUHAMMAD USAMA S H.
Customer Reviews for Crozet Mart
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Agent was exceptional! Manny provided terrific service.KRISTINELIZABETH B.
Just not a very well-stocked location, in terms of vehicles available and moving supplies. Weird process being called by and dealing with a dispatcher over the phone despite my being there in person. Honestly, it seemed like a shady operation.Donald O.
We were charged a $15.00 service charge on the rental return without being notified by the agent that inspected the trailer upon return and still do not know what the charge was for. The trailer was returned clean and in the same condition as it left the original pick up location. We took pictures of the trailer inside and out.Joseph D.
It took over an hour to get my vehicle because the coded padlock would not open. The owner was not helpful, he couldn't find my reservation even after I gave him my confirmation number. He said he would call me in 10 mins, never did. The website /chat people were able to help me change vehicles in the end. Mid morning I also received a call accusing me of taking an unauthorized vehicle, which was wrong. I completed everything through the website and had approval before driving off to use the vehicle. Overall I was very annoyed and will try to never use that location ever again.James F.
El cliente no dejó un comentario.Gerald H.
El cliente no dejó un comentario.Vrundavan D.
It was not the easiest process, and certainly not a convenient location for me. I would recommend that customers not have to enter the store to get the rental. Overall, I would use And recommended uhaul to others, but the pick up and return with having to fill out surveys, questions, take pictures, etc... seems like overkill to have a truck for a day.Cynthia M.
The ladies behind the counter refused to help when the keys weren't in the box. They said they'd have to call a manager to come and he would have to walk to work and be there in 40 minutes. They then talked to an older lady who was the manager and ignored my request until I kept asking for the key so I could leave. She pushed back saying she had no idea where the key was and she couldn't. I kept pushing and she took the key from the side of the cash register and finally handed it to me. Absolutely fucking ridiculous. The tires had no air in them. 60 PSI out of the 90 they were supposed to have.THOMASE S.
El cliente no dejó un comentario.Quajaiha W.