The lady at this Crown Storage is as sweet as pie. Very nice and helpful. I cleaned out my storage unit on January 9th, are we going to get anything reimbursed?Jane F. | Overall Experience
Customer Reviews for Crown Storage
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Never received confirmation email to pick up vehicle. When I called the lady did assist in the pick up but was adimate about using the email (I never received) with pick up instructions. The 10' truck was infested with cockroaches scurrying all over. If you want to infest your new location with bugs then this is the perfect truck. I was charged additional hidden fees but not provided a detailed receipt to view all charges. I Do NOT RECOMMEND!!!Erica K.
Be honest about what tthe charges are UPFRONT and don't overcharge people without notifying them would be a start.Michael F.
I was charged a dolly fee when there was not a dolly. I sat on the phone waiting for 30 minutes before hanging up. The process even for my age was very difficult. I'd rather come in contact with a real person. Way over priced. I was given a location clearly way out the way and charged mileage. Ridiculous. I asked for mobile hwy or Davis hwy in my location.Jennifer L.
El cliente no dejó un comentario.Stephanie S.
El cliente no dejó un comentario.Crystal N.
El cliente no dejó un comentario.JON G.
El cliente no dejó un comentario.James M.
El cliente no dejó un comentario.Mindy O.
El cliente no dejó un comentario.Katherine L.
Reserved a 15' truck. That afternoon I was called and told I could not have the 15' truck i had reserved when I personally talked to one of your employees that morning. Instead, I had less than one hour to take off from work and go to a different location to pick up a 26 FOOT truck! Such over kill! Why did you let me reserve a 15' truck if you weren't going to have one?!?! The next time I need a moving truck,I will be consulting Penske or someone else. I don't care if they cost more than Uhaul. I just don't want to have to drive and pay for gas for a truck twice the size that company let me reserve. Then call me a few hours later and make me.take off from work to pick up a huge truck!W T S.
Very nice lady and great communication. I would definitely rent a uhaul from her in the futureLori H.
El cliente no dejó un comentario.JOANNA D.
Missy was very very pleasant and answered all our questions.RALPH S.
The property manager was very professional and courteous. The service was quick and the truck was great.Roy D.
I made this reservation the night before and when I showed up at 9 the next day everything was ready. Great customer service too. GraciasMike W.
El cliente no dejó un comentario.Ahmed K.
Friendly staff, and helpful.Rayce L.
Staff the center, allow access through the gate, warn about parking inside the gate.Thomas N.
El cliente no dejó un comentario.Kent D.
Great help from a super team member!David S.
I was taken care of quickly and friendly. I would use them again.John M.
The people are friendly and helpful. I have never at a problem.Billie F.
Great customer service A1Leonard W.
El cliente no dejó un comentario.Terrianna C.
El cliente no dejó un comentario.James W.
they had to fix my pickup took care of my pickup up problem they are good peopleGEORGE B.