Your entire online process needs to be reworked. It's crap. The check in app is the worst piece of software I have ever seen. I fought my way through most of it before it crashed completely and I gave up. Truck was great. People were fine. Everything done online was terrible.MARION F.
Customer Reviews for Crown Storage & RV
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
The location was closed and I had trouble checking in. I had to phone customer service.JAMES E.
The woman was quick to help me with was what needed.Alyssa B.
Not very friendly. Tried to overcharge me for gas and milesVenessa S.
Very accommodating and helpful. I was just returning equipment though.HOMER L.
Great service. Very courteous staff. Good people.CHRIS G.
El cliente no dejó un comentario.CRAIG K.
El cliente no dejó un comentario.Andrey S.
I'm very disappointed in the rental that we received. The first price I was given by one person in Baton Rouge and I was transferred to Prairieville I got to the location and the lady was not there I had to wait an hour for her to get there when she got there the price she gave me was way more than what the first lady gave me and took about 45 minutes to an hour to get in the rental and then when I go to drop it off I'm charge $60 for fuel when the U-Haul was almost on empty when I picked it up I feel like I should be in route reimbursed for those fuel charges.Jenna S.