Customer Reviews for Crowley Space Station Storage
(U-Haul Neighborhood Dealer)

1,130 reviews

1600 Hwy 1187 W   Crowley, TX 76036
(Corner of Business 1187 and SH1187)

(682) 201-3005

Office Hours

  • Mon-Tue: 8 am–4 pm
  • Wed: Closed
  • Thur-Sat: 8 am–4 pm
  • Sun: Closed

Services at this Location:

Contact Us

(682) 201-3005

1600 Hwy 1187 W
Crowley, TX 76036
(Corner of Business 1187 and SH1187)

Services at this Location:

Office Hours

  • Mon-Tue: 8 am–4 pm
  • Wed: Closed
  • Thur-Sat: 8 am–4 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

This was the easiest and most helpful experience I have ever had renting anything. These people are excellent!!

Christopher Costigan 
Rating:
3.0

Customer did not leave a comment.

Andrew Saylor 
Rating:
5.0

Great customer service. Good job

Peter Smith 
Rating:
5.0

I have rented from this location several times, the staff is always helpful and easy to deal with, highly recommended.

SHANE DEMMER 
Rating:
5.0

Customer did not leave a comment.

Hal Jones 
Rating:
5.0

Customer did not leave a comment.

Paul Cockrum 
Rating:
5.0

See prior comments specific to Uhaul and NOT the locations.

Steve Kohler 
Rating:
5.0

Customer did not leave a comment.

James Garrow 
Rating:
5.0

Customer did not leave a comment.

Julieta Hernandez 
Rating:
5.0

No problems Excellent service

Melvin Barras 
Rating:
3.0

Customer did not leave a comment.

Terika Parker 
Rating:
5.0

Always excellent! Such a great place!

Allen Shelley 
Rating:
5.0

Customer did not leave a comment.

Curtis dunson 
Rating:
5.0

Customer did not leave a comment.

David Craig 
Rating:
5.0

Customer did not leave a comment.

Mark Scherrer 
Rating:
5.0

They where really nice and friendly

Samuel Canas 
Rating:
5.0

Customer did not leave a comment.

Lorenzo Davis 
Rating:
4.0

Change the prices back to normal.

Jesus Garcia Gomez 
Rating:
5.0

Customer did not leave a comment.

Jennie Smith 
Rating:
1.0

This has been the most frustrating transaction I have ever been through in my life. I would not go through it again.

john birkhead 
Rating:
5.0

Customer did not leave a comment.

Dwain Dodson 
Rating:
5.0

Drop off was simple and seamless.

Douglas Scotto 
Rating:
5.0

very helpful

Willie George Jr Sloan 
Rating:
4.0

It would be nice if your 6x12 enclosed trailers had a tongue jack. If you’re by yourself and trying to disconnect or reconnect, it’s almost impossible!

Craig Ducas 
Rating:
1.0

First off I paid for one way and I should have just returned to this location as she sent me 25 miles from my location wasted over $60. Also the guy put chains on wrong but I didn’t touch because if anything happened it was going to be on U-Haul.

Patrick Meehan 
Rating:
5.0

Customer did not leave a comment.

Ralph Hebert 
Rating:
5.0

This is my 3rd time renting from this Uhaul. Lady was very friendly and professional. KThe van was clean and well maintained. Highly recommend this Uhaul location. They seem to appreciate my business.

Melvin Barras 
Rating:
5.0

Sylvia and her husband are GREAT!!! Courteous and very friendly.

Dana Davenport 
Rating:
1.0

The customer service was very poor. The lady working there was very nasty. She was snatching paperwork from us and slamming it down and rolling her eyes and just being very unkind. I will NEVER use this location again. Terrible service!

Tina Shittu 
Rating:
5.0

Customer did not leave a comment.

nicholas bilski 
Rating:
4.0

Customer did not leave a comment.

Marilyn Biederer 
Rating:
3.0

Customer did not leave a comment.

Gregory Barnhart 
Rating:
5.0

Customer did not leave a comment.

gabriel zamora 
Rating:
4.0

Can't think of anything

Michelle Crater 
Rating:
5.0

Customer did not leave a comment.

Adam Haayer 
Rating:
1.0

I am unbelievably annoyed with this location. Our van was disgusting. It might have been eye worthy but the cup holders and dash were disgusting and sticky. It hadn't been wiped down in forever. Annoyed with the lack of care when we were stranded for TWO hours on the side of the road. Even more so when we arrived to drop off that pathetic truck. Never again will we rent from this location again.

Gregory Tucker 
Rating:
5.0

Customer did not leave a comment.

David Garcia 
Rating:
5.0

Customer did not leave a comment.

Robert Hunt 
Rating:
5.0

Top Notch customer service - will always rent from this location!!

DEBBIE SCHERRER 
Rating:
1.0

Location not locatable by address given,! Took 15 extra driving miles to be able to find location

Davis Farmer 
Rating:
4.0

Just keep doing what you're doing. Great customer service. Thank you.

RONALD DARRELL 
Rating:
5.0

Customer did not leave a comment.

Natashia Jones 
Rating:
4.0

Customer did not leave a comment.

Tracey Stewart 
Rating:
5.0

Customer did not leave a comment.

STEVEN LANTZ  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Daniel Prieto 
Rating:
4.0

Customer did not leave a comment.

TAWNY MCGEHEE 
Rating:
5.0

Customer did not leave a comment.

WILLIAM CORRIGAN 
Rating:
5.0

The customer service was awesome. The lady was very nice and welcoming and she seemed as if she appreciated my business.

karlitha sims 
Rating:
1.0

never been treated so rudely at a business, she yanked open the driver side door while it was still running rushing me to get out, yelling at a man that was yelling at her to move the unit, telling him she was moving it as fast as she could get me out of there. i asked about signing the paperwork and she said that she could stop working and go in and get it together and i can sign it or i can let her keep working and they will email it to me. i headed toward the office and she asked where i was going andi said to wait for my uber and she informed me there was no place to wait for my ride, and i could not wait in the office. so i was left walking down the road with my stuff in my arms like a homeless person. i parked my bottom on an outside picnic table at a closed restaurant and updated my uber location.definitely NOT up to uhaul standards.

Melisa McAdoo 
Rating:
5.0

Customer did not leave a comment.

Cory Murray 
Rating:
5.0

I have rented from This location twice and always treated well. Great Service.

Gary T Adams 
Rating:
4.0

Customer did not leave a comment.

Robert Adams 
Rating:
5.0

Yes, the workers at this location are very good and helpful. It made the rental extremely easy and fast on pick up and return.

aaron rodriguez 
Rating:
5.0

Super helpful. Really enjoyed simple ease and care for this rental. Thank you

Lisabeth Loveless 
Rating:
2.0

No where to park trailer after hours

Mitchell Weinkauf 
Rating:
5.0

Helpful staff

Tim Clements 
Rating:
5.0

Customer did not leave a comment.

kevin turner 
Rating:
5.0

Overall Superb experience, the staff is courteous and always willing to help. This is the only place I go too for my U-Haul needs. Thank you!!!

Danny Franklin 
Rating:
5.0

This location was great, but the call center was terrible- set my pickup date for the wrong day even after being specifically told that happened a couple years ago(causing me to stay an extra unplanned day out of town) and I did not want that to happen again. I asked for the information about my order to be sent via text, but she sent me a text that had a link to sign up & download an app. That was extremely annoying considering I was already on the road, I had to call repeatedly to attempt to find out the address of the pickup location which put me 30-45 min behind schedule, then when finally getting a person on the line I find out it was originally scheduled for the wrong day. Very disappointed in the call center and the inability to listen like they just want to get your credit card info and get you off the phone. Had it not been for the extremely nice people at the Crowley location I would probably use a different service next time.

ERIC SMITH 
Rating:
5.0

Great customer service and love the couple that runs this location. Very Friendly and get you in and out. Would recommend to all friends and family.

Cicely Rashaw 
Rating:
5.0

The staff was great at this location

Daniel Lombardo 
Rating:
5.0

Customer did not leave a comment.

anna MONTGOMERY 
Rating:
5.0

Everything is excellent at this location!

Nikela Hicks 
Rating:
5.0

na

Tony Ferguson 
Rating:
3.0

Customer did not leave a comment.

VeAnne Stowell 
Rating:
5.0

No improvements needed! Superb customer service!

Kisha Wright-Gray 
Rating:
3.0

I wouldn’t recommend due to location and parking.

Emisha Wilkerson-Hunter 
Rating:
5.0

Customer did not leave a comment.

Rockford Willett  |  Overall Experience 
Rating:
1.0

When I returned my 6x9 trailer there was no one there to assist me with unhooking. This was normal business hours and there was a note on the door that said "running an errand will be back at 4PM". This was approximately 2:30 PM. The trailer was extremely heavy and I may have pulled out my back lifting it off the hitch. I was on my way out of town for a business appointment and had no choice but to unhook it myself because I would have been late. Bothering me even more was that I was only 30 minutes late returning the trailer and they charged me for another full day. I know that technically they can do that but I had called ahead and told them I was in traffic. Overall a very bad experience.

Garry Marshall 
Rating:
5.0

Customer did not leave a comment.

Rodolfo Hernandez 
Rating:
5.0

Customer did not leave a comment.

TERRY OWEN 
Rating:
4.0

No comment for me for my service

Katambo Honore 
Rating:
5.0

Customer did not leave a comment.

Deborah Lancaster 
Rating:
5.0

Customer did not leave a comment.

Diane Nguyen 
Rating:
5.0

Customer did not leave a comment.

Bach Lien Hoang 
Rating:
5.0

Customer did not leave a comment.

Bach Lien Hoang 
Rating:
5.0

Customer did not leave a comment.

Jerterrius Griffin 
Rating:
5.0

Customer did not leave a comment.

james hudson 
Rating:
5.0

Great service, no problems

SILVIA BARRAS 
Rating:
5.0

Customer did not leave a comment.

MARIA KMIECIK 
Rating:
4.0

Met us at the door, did what needed to be done and showed us were to park the dolly.

Jacob Paulsen 
Rating:
5.0

We were very well taken care of by the staff. The facility was kept clean and accessible for the most part. Gate codes were changed frequently but notice was given. The staff was the most friendly and professional work staff I’ve ever experienced with a storage company.

RODNEY MELTON  |  Overall Experience 
Rating:
5.0

Perfect

Julianna Moreno 
Rating:
5.0

Everything worked well for me! Maybe if UHaul would consider a fuel estimate for trip when booking might be nice. Or even partnering with a gas station chain to provide a discount to UHaul customers refilling their trucks.

JEROMIAH EMANUEL 
Rating:
5.0

Great customer service!

Christofer Pena 
Rating:
1.0

Customer did not leave a comment.

Tonya Perez 
Rating:
4.0

Customer did not leave a comment.

Amy Vivanco 
Rating:
4.0

Make sure you check the tags on dolly’s in the back of the truck, there was no tag on the one we received and we were charged for a Dolly even though we never used the Dolly.

cori anderson 
Rating:
5.0

Customer did not leave a comment.

cori anderson 
Rating:
5.0

Customer did not leave a comment.

James Lampley 
Rating:
5.0

Always great, wonderful service!

Allen Shelley 
Rating:
5.0

Customer did not leave a comment.

Alfredo Robledo 
Rating:
5.0

When I went to drop off the truck the system was down, but the person that helped me was very accomadating.

David Hannaman 
Rating:
5.0

Great folks running your location. Clean and organized to a Tee. Couldn’t have been better.

Tom Everett 
Rating:
5.0

Great service, workers in the morning were nice and helpful

Gerardo Martinez 
Rating:
4.0

Customer did not leave a comment.

Art Gardea 
Rating:
5.0

Customer did not leave a comment.

Christina McConathy 
Rating:
3.0

Customer did not leave a comment.

Ollie Clark 
Rating:
3.0

After hours drop off

Paul Roberts 
Rating:
3.0

Customer did not leave a comment.

CLAIRE MCVICKER 
Rating:
5.0

The location was great. This is not anything about the location but I keep trying to book getting it from a location that always has trailers 2 miles from my house but Uhaly forces me to go 10-15 miles away.

James Swaringen 
Rating:
5.0

Super friendly people!!

Allen Shelley 
Rating:
5.0

Fantastic service and friendly staff

Ray Beauford 
Rating:
5.0

Super friendly staff, always dependable! Best place for our storage needs!

Maria Duran  |  Overall Experience 
Rating:
5.0

Everything was great.

JONAS MURRELL  |  Overall Experience 
Rating:
5.0

Well maintained parking area and a friendly, helpful staff, Best value in the DFW metroplex. Highly recommended.

David Horacek  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Samuel Dillon  |  Overall Experience 
Rating:
5.0

Thank you for the use of the storage unit. We were very disappointed that rats were able to access our unit and leave droppings all over our belongings. We put rat poison out after finding out the day 2/3rds of our things were moved.

Gerald Cumby  |  Overall Experience 
Rating:
5.0

Excellent experience and the employees are very helpful and friendly.

Erik Fulwood  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

CHRIS ANGUIANO  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Judy Springer  |  Overall Experience 
Rating:
5.0

Thanks for Always being so cool and helpful!! I appreciate it so!!

Rhonda Pearman  |  Overall Experience 
Rating:
5.0

Ray and the management team were super friendly and helpful with all my storage and u-haul needs.

Michel Jones  |  Overall Experience 
Rating:
5.0

The staff was always very friendly and made you feel welcome

Jeff Richard  |  Overall Experience 
Rating:
5.0

The facility was fine. It would be nice to get email reminders of the bill being due. That could be automated and would be easy to administer.

Mark McClure  |  Overall Experience 
Rating:
5.0

Very pleased

Joe Lefkoski  |  Overall Experience 
Rating:
5.0

always helpful -no problems what so ever

Ronald Polvadore  |  Overall Experience 
Rating:
4.0

Previous managers were very friendly and helpful

Judith Parker  |  Overall Experience 
Rating:
5.0

The only reason I moved my boat was that I can store it back at my Father-in-laws house for free... if things change, I would go back...

Mark VanTilburg  |  Overall Experience 
Rating:
5.0

Everybody at the facility was always friendly and accomodatiing. Thanks for everything.

VAL FAMILO  |  Overall Experience 
Rating:
5.0

very friendly people here, easy to work with and great prices. Will be back if I need more storage in the future.

RON GENGLER  |  Overall Experience 
Rating:
4.0

Very friendly staff. Enjoyed my time there.

KEITH KNAPP  |  Overall Experience 
Rating:
5.0

We would recommend this storage center to everyone. The people that run it are very kind and helpful. We felt safe putting our things in storage there.

ANN STELL  |  Overall Experience 
Rating:
4.0

Facility owner was very nice and provided excellent customer service!

Privacy Request  |  First Impressions 
Rating:
3.0

Mr. Townzen gave clear and concise direction on how I could access the facility and store my things despite the fact that he was unable to meet me personally.

Privacy Request  |  First Impressions 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

Back
To Top