Customer Reviews for Crowley Climate Control
(U-Haul Neighborhood Dealer)

375 reviews

810 Crowley Rayne Hwy   Crowley, LA 70526

(337) 783-1302

Location Hours

  • Monday - Tuesday:
    8 am - 12 pm / 1 pm - 4 pm
  • Wednesday:
    8 am - 12 pm
  • Thursday - Friday:
    8 am - 12 pm / 1 pm - 4 pm
  • Saturday:
    9 am - 12 pm / 1 pm - 12 pm
  • Sunday:
    Closed

Services at this Location:

Contact Us

(337) 783-1302

810 Crowley Rayne Hwy
Crowley, LA 70526

Services at this Location:

Location Hours

  • Monday - Tuesday:
    8 am - 12 pm / 1 pm - 4 pm
  • Wednesday:
    8 am - 12 pm
  • Thursday - Friday:
    8 am - 12 pm / 1 pm - 4 pm
  • Saturday:
    9 am - 12 pm / 1 pm - 12 pm
  • Sunday:
    Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

Chris M B. 
Rating:
5.0

I didn't move out of my storage locker

William H.  |  Overall Experience 
Rating:
5.0

The uhaul trailer was easy to hookup and when loaded correctly, with the majority of the weight in front of the twin axle centerline, pulled easily with no side to side motion. We will rent one again.

Chris B. 
Rating:
5.0

Very nice people to deal with! I like the security gate to the units! Being a newcomer to Louisiana I highly suggest getting a climate controlled unit if you have storage for a length of time due to the high humidity here.

Katie C.  |  Overall Experience 
Rating:
5.0

Quick easy and friendly service. Ready to assist with any of your needs.

MELISSA D.  |  Overall Experience 
Rating:
5.0

I had a wonderful relationship with The Lady at the office

ELEANOR S.  |  Overall Experience 
Rating:
5.0

Rats where in my unit am messed up furniture

Lacey M.  |  Overall Experience 
Rating:
1.0

Customer did not leave a comment.

Eric T. 
Rating:
3.0

Exterminate the truck, roaches in cab. Got some to go food, sat it in seat, stopped again couple hours to take a break and roaches crawling in my food. Needless to say they crawled on you while driving . Picking up truck and car hauler was a joke, lady in office was professional, being sent sixty three miles out of way to get equipment in pouring down rain, no help at location to hook car carrier to truck, ( not lady in office fault, she was about 4'11” and weighed all of 80lbs). Yes they gave me 99 extra miles for inconvenience and small discount, put insurance on truck and hauler ate up so called discount……

MELINDA W. 
Rating:
4.0

Better attitude would be really appreciated to the older generation.

becky S. 
Rating:
5.0

Customer did not leave a comment.

JAMES B. 
Rating:
5.0

Have public restrooms, had to leave location to go use the restroom at Walgreens and then come back to do actual rental.

SHERRI C. 
Rating:
5.0

Everything went well. My only comment is the 5 X 9 trailer we rented would be better with a Jack when you take it off the ball because you have to be Hercules to move it around. But the rental process was perfect!!!

SIMONNE B. 
Rating:
5.0

Customer did not leave a comment.

CHERISSE W. 
Rating:
5.0

The people were very helpful and did a excellent job explaining things to me.

TERRY C. 
Rating:
3.0

Customer did not leave a comment.

Becky B. 
Rating:
5.0

Customer did not leave a comment.

Stanley B. 
Rating:
5.0

Customer did not leave a comment.

Caroline S. 
Rating:
5.0

Customer did not leave a comment.

Ronald A. 
Rating:
5.0

Customer did not leave a comment.

ASHLEY M. 
Rating:
3.0

Location was fine and person was friendly and helpful. But my reservation did not have equipment attached so I needed to rent different equipment which was not what I wanted. Happy with location but unhappy with Uhaul experience due to Uhaul system

MICHAEL M. 
Rating:
4.0

Customer did not leave a comment.

Ronald A. 
Rating:
5.0

Customer did not leave a comment.

robert W. 
Rating:
5.0

Customer did not leave a comment.

RAPHAEL C. 
Rating:
5.0

VERY SUFFICIENT !!!!!

LENORE G. 
Rating:
4.0

Customer did not leave a comment.

ron C. 
Rating:
3.0

I'm glad they had a place to deposit keys after hours.

Lisa K. 
Rating:
5.0

Customer did not leave a comment.

JOSE M. 
Rating:
5.0

Customer did not leave a comment.

KYLE L. 
Rating:
3.0

.

ETHAN M. 
Rating:
4.0

Customer did not leave a comment.

MYRELLA F. 
Rating:
3.0

Customer did not leave a comment.

Donna V. 
Rating:
1.0

Had to drive 25 miles from where I requested the equipment. The pick up site personnel were not helpful at all. With as far ahead as I ordered the equipment I would expect the equipment to be available. Personnel need to be trained on web site and equipment and hookups,

JAMES M. 
Rating:
2.0

Had moldy food in the back & it stunk badly. The door wasn't working either.

TY L. 
Rating:
4.0

Customer did not leave a comment.

JULIE G B. 
Rating:
5.0

Customer did not leave a comment.

CRYSTAL B. 
Rating:
5.0

We were not pleased with the experience overall. After reserving a a truck the week before, we were told the afternoon before pickup that no trucks were available and we'd have to go 30 min away from our home to pick one up. Although they comp'd an afternoon, it was extremely inconvenient with our move to find this out so close to pickup.

CAVAN B. 
Rating:
5.0

I will be going back next week for another rental day.

Wanda S. 
Rating:
3.0

Customer did not leave a comment.

IESHA S. 
Rating:
5.0

Customer did not leave a comment.

Mark A. 
Rating:
5.0

Great customer service. Courteous staff!

JAMES R. 
Rating:
1.0

Customer did not leave a comment.

Tyson M. 
Rating:
4.0

Customer did not leave a comment.

MATTHEW M. 
Rating:
4.0

N/A

MARVIN C. 
Rating:
5.0

Customer did not leave a comment.

RICHARD M. 
Rating:
5.0

Customer did not leave a comment.

ULIS C. 
Rating:
1.0

Customer did not leave a comment.

onesha R. 
Rating:
5.0

Customer did not leave a comment.

Donna G. 
Rating:
5.0

Customer did not leave a comment.

Juan G. 
Rating:
1.0

I am being charged for it supposably not being cleaned when I cleaned that truck

Latisha L. 
Rating:
5.0

Customer did not leave a comment.

Chad H. 
Rating:
1.0

The lady was rude.. While assisting me she answered another call hung up and immediately talking bout the customer on the other phone. The same customer had called back she showed the irritation never answered the phone again. All I could think of was when I had been calling repeatdly if she was displaying the same attitude. The young man was unexperienced when asked question on how to hook up the hitch. His response was usually they bring someone to help them. I need the item I rented thats the only reason I countinued the rental services but I would rather travel someone else to get the services

Jeanine B. 
Rating:
4.0

Customer did not leave a comment.

CHRISTOPHER C. 
Rating:
3.0

Customer did not leave a comment.

SANDRA W. 
Rating:
4.0

The price was not as advertised. Windshield wiper blade was dismantled and it was raining profusely. Had it's not been for the great customer service I'd never recommend UHaul

Patrina P. 
Rating:
1.0

Customer did not leave a comment.

justice R. 
Rating:
5.0

Very accommodating

JOSHUA R. 
Rating:
5.0

Customer did not leave a comment.

Trudy W. 
Rating:
3.0

Customer did not leave a comment.

whitney M. 
Rating:
5.0

Pick-up and delivery went very smooth. Thank you

Paul E. 
Rating:
2.0

It was clean because the lady sitting at the desk tells you to sweep out the three leaves that were in the back of the truck after just moving our entire house after a hurricane. Waited in line for almost 40 mins. Next time we'll try not to get a few leaves in the truck. Sorry!

Sara M. 
Rating:
4.0

Customer did not leave a comment.

Ronald D. 
Rating:
4.0

Thankful for the lady going in on a Saturday when she didn't have to. She deserves a raise.

Taylor C. 
Rating:
5.0

Customer did not leave a comment.

KESHIA M. 
Rating:
5.0

Customer did not leave a comment.

Brady H. 
Rating:
5.0

Customer did not leave a comment.

MARCUS L. 
Rating:
5.0

Excellent Customer Service. Great Experience.

GUY S. 
Rating:
5.0

Customer did not leave a comment.

Kyle S. 
Rating:
4.0

Customer did not leave a comment.

WILLIAM F. 
Rating:
5.0

Nothing. The employee was very helpful and excellent attitude.

MARLON W. 
Rating:
5.0

Customer did not leave a comment.

Tracie A. 
Rating:
5.0

Customer did not leave a comment.

Ian B. 
Rating:
5.0

Nothing the young lady did an excellent job

jay A. 
Rating:
5.0

Customer did not leave a comment.

James D. 
Rating:
5.0

Customer did not leave a comment.

TIMOTHY C. 
Rating:
4.0

Customer did not leave a comment.

PAMELA S. 
Rating:
5.0

Customer did not leave a comment.

James D. 
Rating:
5.0

I rent from you all often. A week ago I rented a truck and the mileage was .79 cents a mile now a week later your mileage went up to $1.09 a mile. I think that your mileage is a lot more than it should be. I dont think I would be renting from you all again with the mileage this high!

Darius Z. 
Rating:
5.0

Customer did not leave a comment.

Dawn M. 
Rating:
4.0

Not charge a king's ransom for mileage. 79 cents a mile is usery... highway robbery.

Ernest C. 
Rating:
5.0

Customer did not leave a comment.

Kenneth L. 
Rating:
1.0

The lady at the location I picked up from very very nasty attitude I would never recommend anyone to go rent anything from that place at all

Cynthia J. 
Rating:
5.0

Customer did not leave a comment.

Miles F. 
Rating:
5.0

Customer did not leave a comment.

Miles F. 
Rating:
5.0

Customer did not leave a comment.

Sarah C. 
Rating:
5.0

Customer did not leave a comment.

Samuel R. 
Rating:
5.0

Customer did not leave a comment.

Michael H. 
Rating:
5.0

No one was there so it was just a drop off.

Kathleen C. 
Rating:
5.0

Customer did not leave a comment.

Chad L. 
Rating:
3.0

Running light not working. Had to stop at Walmart and buy a temp light kit to be legal and continue driving without delay

Jeremy R. 
Rating:
3.0

the process of actually securing a rental, not from this location, was a nightmare. I used the website and talked to customer service and was given bad information from all sources. I wasted half a day chasing a rental and didn't get what I needed or wanted. I do not plan to use uhaul again.

Will B. 
Rating:
5.0

Customer did not leave a comment.

Christina N. 
Rating:
5.0

Customer did not leave a comment.

Larry K. 
Rating:
3.0

verry helpful

Robert L. 
Rating:
4.0

Customer did not leave a comment.

BETSY S. 
Rating:
5.0

Customer did not leave a comment.

JASON R. 
Rating:
5.0

truck was not at Eunice site as planned, extra 30 miles to pick it up..not happy. moving dolly not available at ether site. shrink rap not available.

ROBERT C. 
Rating:
5.0

local pick up point was supper!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Louis H. 
Rating:
5.0

Nothing

James B. 
Rating:
5.0

Customer did not leave a comment.

Kelly A. 
Rating:
5.0

Customer did not leave a comment.

Jessica B. 
Rating:
5.0

no problems!

becky H. 
Rating:
5.0

Customer did not leave a comment.

Karen B. 
Rating:
3.0

Tyler was very helpful to me at the Crowley location. The only problem was he forgot to put the appliance dolly and the furniture pads in the truck which caused me to have to make another trip to the facility to get them.

edna B. 
Rating:
5.0

Customer did not leave a comment.

Coy D. 
No reviews have been submitted for this location.

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