Comentarios de los clientes para Crossroads Auto Group

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de Crossroads Auto Group

Clasificación general:

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Lonnie B.
Clasificación:

We definitely need to talk about this truck rental. Please call me at 7044370887. I tried calling my local U-Haul several times and left messages. The check engine light was on when I picked truck up and I told the man. He came out to check codes but it was last truck and he sent me with it anyway. The light remained on the entire time and even sometimes blinked off and on. The engine missed and sputtered the whole time. It quit on us several times and even had trouble starting a few times. I tried calling repeated times to local office and 800 number. We was on a time crunch and did not have time to deal with this. I feel a refund is more than in order for this. Please call me ASAP at 7044370887 -- Normally I have not had problems with this location but this experience was very bad

Nora S.
Clasificación:

Mr. Sharpe over charged me. I started with86,448.4 and returned with 86,469.0. He charged me extra 38.8 miles he will not return my calls or come to the window for service. I took pictures of miles before and after.

Tysha S.
Clasificación:

I'm not sure, everything was great, simple, fast& Friendly

mikael G.
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El cliente no dejó un comentario.

CONNIE S.
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El cliente no dejó un comentario.

terry W.
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El cliente no dejó un comentario.

Lauren M.
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El cliente no dejó un comentario.

MONIQUE P.
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El cliente no dejó un comentario.

Paul M.
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El cliente no dejó un comentario.

miguel S.
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El cliente no dejó un comentario.

Rafael R.
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El cliente no dejó un comentario.

Jonathan P.
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El cliente no dejó un comentario.

Kenneth P.
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El cliente no dejó un comentario.

Samuel P.
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El cliente no dejó un comentario.

Todd S.
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El cliente no dejó un comentario.

Brenda S.
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El cliente no dejó un comentario.

Mark A.
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El cliente no dejó un comentario.

Chester P.
Clasificación:

Better access, and visual sign information where customer entrance is to pickup vehicles. Other than that, my experience at the Davie Uhaul location was good, and without any problems. Chester

John M.
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Lee is very helpful and always great to deal with!

Bruce S.
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El cliente no dejó un comentario.

Noel W.
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El cliente no dejó un comentario.

David L.
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The way y'all can improve is to not lie and hold the word integrity in high regards. I was quoted one price and when I brought the equipment back was charged a whole other price. To top it off, the guy Lee on Davie Ave in statesville hung the phone up on me when confronted about the bald face lie he told. Never again

John M.
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El cliente no dejó un comentario.

Justin M.
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The guy running the place was great! A big help to me and my Husband.

David S.
Clasificación:

El cliente no dejó un comentario.

Susan N.
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El cliente no dejó un comentario.

Janice C.
Clasificación:

Meet the customer outside not just at the window

Ray G.
Clasificación:

Vehicle was not maintained for next customer. inside cab dirty /trash on floor board .warning light on for tire pressure. inside cab not wiped down (didn't smell good. dirty left over face mask in cab. dirty left over work gloves in cargo hold area. very little gas to start out.had to walk across busy road to access office/rental equipment.The worst of all this was the UNCLEAN cab area.

Jeffery R.
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El cliente no dejó un comentario.

Hannah L.
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El cliente no dejó un comentario.

Amy C.
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El cliente no dejó un comentario.

Joy C.
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The place was filthy. You could smell the beer on the man's breath. He wasn't answering the phone I was quite concerned when I got there he was sitting inside watching TV. Yes he lives there. I got the truck and where the truck was parked people had thrown stuff out of the trailer and left it all in the parking lot. I had to go around things to get out and when I brought it back you could tell he'd been drinking again. And I wanted him to check my truck in he said he couldn't do it because the system was down I got online an hour later and it shows that my truck was checked-in but he never let me know like he said he would. I put more gas in it that was in it when I got it and I only used 28 miles instead of thirty-five miles so I was not reimbursed for some of the miles. I had to estimate. So I will not be recommended this place and I will not be going back to him next time I need one I'm sorry that's very unprofessional in my

STUART L.
Clasificación:

It was good

Shelton W.
Clasificación:

Tried to return the vehicle on the day I discussed with the owner but he was not there and I didn't have a phone to do it online. It was in normal business hours and the door was locked and windows were closed. Tried calling over and over but nobody answered. Now he's trying to charge me late fees

James K.
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El cliente no dejó un comentario.

Jack D.
Clasificación:

Get more trucks. Get more help

Allen P.
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Location dirty

Rafael R.
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El cliente no dejó un comentario.

Jaime S.
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Was over charge about extra 100 miles and can't get no body to help...

huy L.
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El cliente no dejó un comentario.

JACK M.
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No one was there when I dropped the trailer off at 4:00 PM.

Christine F.
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El cliente no dejó un comentario.

Boyd D.
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El cliente no dejó un comentario.

Christine G.
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My only complaint is that the a/c did not blow very cold.

PAUL C.
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Owner of location, Lee, was very helpful and friendly. We'll deal with him again.

WENDELL H.
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charged me extra AGAIN for second day

Mary C.
Clasificación:

Lee was very friendly and helpful.

AMANDA R.
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El cliente no dejó un comentario.

Scott L.
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Very poor location, where the business said to park my 26' truck was all filled up. After I parked it and dropped off the keys, they attempted to charge me a $20 convince fee. I made sure the truck blocked no entrances to the business and made sure to abide by all u-haul guide lines and took photos. Again I cannot reiterate this enough, I will no longer be using U-haul for moving. The process is to complicated on moving days and adds extra stress.

Michael M.
Clasificación:

El cliente no dejó un comentario.

Peggy W.
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El cliente no dejó un comentario.

RHONDA G.
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El cliente no dejó un comentario.

Kevin P.
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El cliente no dejó un comentario.

shary M.
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El cliente no dejó un comentario.

STEVEN P.
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El cliente no dejó un comentario.

Tonya I.
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El cliente no dejó un comentario.

Ralph H.
Clasificación:

Crossroads Auto Group is wonderful to work with!

SUSAN G.
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El cliente no dejó un comentario.

Gerard C.
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Uhaul was not there when promised and had to drive to other customer house to pick up. Very unprofessional service.

Jason H.
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Truck only had a 1/4 tank of gas.....

John M.
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El cliente no dejó un comentario.

John M.
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Very helpful and pleasant!

Judy J.
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Nothing. Everything went great. Well pleased.

Cameron F.
Clasificación:

Mr. Lee at crossroads was awful. He cussed constantly and said your app was terrible. Additionally, I had a terrible conversation on the phone with one of your employees regarding billing; please listen to the recording. Moreover, the side mirror on the left side of the truck would not stay in place while driving - I could not see on my left side for my entire drive on the interstate. Simply put, you made a stressful experience like a move even more stressful. Overall just an awful experience.

Gonzlee C.
Clasificación:

El cliente no dejó un comentario.

Paul M.
Clasificación:

This guy is something else. Hand written notices all over the place. Dropped off after hours, as I'm reading one of his notes he opens a window and yells at me to read the note. Says he will charge "convenience" fee if not parked correctly, and keeps saying to read the notes as he's talking out of a window. Not very helpful. Proceeds to tell me how he is closed for the day. Isn't that why there is after hours drop off. Parked the unit, put the keys in drop box, and got out of there!

Kim S.
Clasificación:

El cliente no dejó un comentario.

fred M.
Clasificación:

None

Susan Q.
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El cliente no dejó un comentario.

Frank A.
Clasificación:

El cliente no dejó un comentario.

Jaime S.
Clasificación:

??????

Gerry W.
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El cliente no dejó un comentario.

Bridget W.
Clasificación:

Everything was great, got us situated on the road quickly.

David G.
Clasificación:

El cliente no dejó un comentario.

Daniel M.
Clasificación:

Owner was rude and condescending. Improvement would be to remove this idiot from dealing with the public.

Kenneth H.
Clasificación:

I checked in online which made the whole transaction smooth and easy.

Mark R.
Clasificación:

El cliente no dejó un comentario.

Ralph H.
Clasificación:

Crossroads is great to work with.

John M.
Clasificación:

El cliente no dejó un comentario.

Mary H.
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El cliente no dejó un comentario.

Harold H.
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El cliente no dejó un comentario.

Hannah L.
Clasificación:

none/ everything from start to finish was good

Christopher D.
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El cliente no dejó un comentario.

Bradley H.
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El cliente no dejó un comentario.

John F.
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El cliente no dejó un comentario.

EDWARD S.
Clasificación:

The guy doing the check did his job well.

Steven C.
Clasificación:

I do all my hauling needs with Lee at the Statesville NC location. He is always friendly, professional and willing to assist with our needs. Five star location..

Wanda H.
Clasificación:

Lee was very polite and kind.

Natasha J.
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El cliente no dejó un comentario.

Brooke R.
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More willing to help.

dietrick M.
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El cliente no dejó un comentario.

Geraldine P.
Clasificación:

El cliente no dejó un comentario.

William H.
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Met Lee first time he was cordial knowledgeable friendly . Good man nothing to improve on that I can see. I will use his location again if needed.

rick C.
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No issues!

Marcus M.
Clasificación:

Very easy transaction. Owner got me the best deal he could.

Savannah B.
Clasificación:

When my husband went to drop off the truck at a closer location they refused unless we paid double what we were already paying. When he went to this location (Davis Ave) there was a guy inside (he just wanted to ask a question because the online drop off wasn't working) and they guy pointed at the sign and said can you not read? That was completely uncalled for and very unprofessional. Definitely won't be getting our business again.

Amber T.
Clasificación:

Very fast and friendly service. Would highly recommend and I will be using this location again in the future!

William M.
Clasificación:

3rd uhaul I've dropped here and by far the best service ever.

Calvin J.
Clasificación:

El cliente no dejó un comentario.

josh S.
Clasificación:

El cliente no dejó un comentario.

No se han enviado comentarios para esta ubicación.

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