Customer Reviews for Cross Town
(Distribuidor de U-Haul del vecindario)

617 comentarios

22417 Hancock Ave   Port Charlotte, FL 33980

(941) 255-0346

Location Hours

  • Lun. - vie.: 9 a. m. - 1 p. m.
  • Sáb.- dom.: 9 a. m. - 12 p. m.

Services at this Location:

Contáctanos

(941) 255-0346

22417 Hancock Ave
Port Charlotte, FL 33980

Services at this Location:

Location Hours

  • Lun. - vie.: 9 a. m. - 1 p. m.
  • Sáb.- dom.: 9 a. m. - 12 p. m.
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

Quick, efficient and friendly. In and out.

Bradley S. 
Clasificación:
5.0

Keep doing what you do. You do it well

Rodney H. 
Clasificación:
5.0

Everything was great!

Michael C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Robert R. 
Clasificación:
5.0

Better than I would have ever even asked for.

Christopher G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jerry N. 
Clasificación:
5.0

Great staff. Friendly and courteous. Went above and beyond. Wanted to make sure I had everything I needed.

Dominick P. 
Clasificación:
5.0

Great experience, only took 10 minutes to drop off the trailer.

Henry O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joseph R. 
Clasificación:
5.0

Had a really great exprience

Briana W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Troy P. 
Clasificación:
5.0

The rental agent was very nice and made the process quick any easy. I could see no room for improvement.

cliff L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Carlos P. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOE K. 
Clasificación:
5.0

Customer service was great at the location I used . Thank you foe being friendly , and I'm sure if I need to use uhaul again he will be my first call . I will refer him also

Heidi C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cynthia B. 
Clasificación:
3.0

There was a dirty q tip and pencil and a big roach in the truck. Couldn't have been cleaned very well

Corey M. 
Clasificación:
5.0

Registering online and reserving with a credit card made things really quick and easy!

David K. 
Clasificación:
5.0

doing business with U-Haul has been the best thank you

Gary Z. 
Clasificación:
5.0

Awesome location for your UHaul Rentals. this is my second time renting at their location Fast Friendly and I will be back I will tell all my Friends Thank s again.

bernie A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alberto R. 
Clasificación:
5.0

El cliente no dejó un comentario.

David S. 
Clasificación:
5.0

El cliente no dejó un comentario.

SHARON O. 
Clasificación:
4.0

The pickup address showed 4188 Electric Way. This was nearby, but not the pickup place. A neighboring business directed us to the proper place around the corner. There was some panic when 4188 was locked up and unattended. When we found the rental location around the corner everything went smoothly. Drop off, billing, people were great.

William K. 
Clasificación:
5.0

El cliente no dejó un comentario.

SERGEY P. 
Clasificación:
4.0

El cliente no dejó un comentario.

David P. 
Clasificación:
1.0

When I picked up the truck the 2 men there Never came to do an inspection of the truck or verify mileage. They were quick to talk n very distracting... They spoke fast n that was it. I did get a pic of b4 n then when I brought the truck back. I only did 23 miles at .99 a mile. They charged me sooooo much more. On top of that the truck did not have the ramp so the dolly was pointless. I did not even have the truck 12 hours much less 24. The app to do an early check in did Not work, and another person that was returning their truck said the same thing. I have tried too call them 5 Xs.. Nothing.....

Amy B. 
Clasificación:
5.0

I don't see any Improvement needed Steve is awesome very helpful did a great job keep up the good work

Joseph G. 
Clasificación:
4.0

El cliente no dejó un comentario.

Danny P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Terrance W. 
Clasificación:
5.0

Quick, friendly service. Clean cargo van, no issues at all :)

Amanda S. 
Clasificación:
5.0

Amazing customer service!! Clean, equipment and yes we would defenetly recommend this location. Thank you very much for your service and kindness.

Pedro R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Stephen R. 
Clasificación:
5.0

Nothing wrong with location and the van was almost new and spotless! Only negative was prior damage to the passenger mirror caused me to have to adjust the mirror frequently. Drop off worked great and we were very happy we rented from uhaul instead of a rental car!

Mark O. 
Clasificación:
4.0

Location was a little hard to find, better signage would be helpful. Great customer service.

JACK C. 
Clasificación:
5.0

Without hesitation i was greeted and provided impeccable assistance by Ken, professional, knowledgeable and great customer service. Really greatly appreciated. 😊 i will not do business anywhere else. What a hidden gem... thank you Ken....

ANTHONY G. 
Clasificación:
5.0

Nothing it was super easy and the gentleman that waited on me was extremely kind.

Sally G. 
Clasificación:
2.0

Logging on and process to actually get our rental was a nightmare! System was slow and the approval process of having two people answer and unknown 1800 number to verify the rental was unexpected and took forever

David D. 
Clasificación:
5.0

Nothing! Top notch dealership - Super customer service and equipment availability.

Robert W. 
Clasificación:
3.0

Was dirty on the inside. Steve Saud he would meet me at the pick location to assist with putting on the car dolly .5 calls later , put in on ourselves. He never called back.

susan C. 
Clasificación:
3.0

Looks like a backwoods operation bordering on junk yard.

Brian P. 
Clasificación:
5.0

Great service reps. at this location. Met all expectations and then went the extra couple miles of accommodation !! I'll definitely use them and recommend them to people who needs their services. Thank them for me. Alan Leitschuh Retired Veteran

allen L. 
Clasificación:
5.0

Everything was excellent in this location, starting with an smile greeting , excellent attention and service. Best place to rent any equipment. Very dedicated. Used same place for my rents. I recommended this location without having any doubts. Thank you for the service!

Neysa J. 
Clasificación:
5.0

You were very nice and helpful I will call you again

fernando F. 
Clasificación:
5.0

Everything went smooth and easy. Friendly folks and good equipment.

James F. 
Clasificación:
5.0

Great customer service will recommend to everyone

Nelson C. 
Clasificación:
5.0

They were amazing uhaul Corp sucks and I will never use again. Still waiting to hear back from your billing how you managed to bill a card that wasn't saved in my dash board and how your smooth ride bullshit claim is allowed I have 3 pieces of furniture that have wear marks in it from a rough ride. Cross town team was amazing. Uhaul is the one that deserves a negative rating and warning to future customers

Kenneth B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Daniel R. 
Clasificación:
2.0

Dark, narrow, difficult and hard to maneuver U-Hall can afford better place

Harold T. 
Clasificación:
5.0

superb customer service. They are my go to place for truck rentals

Judline V. 
Clasificación:
3.0

El cliente no dejó un comentario.

Cody M. 
Clasificación:
5.0

El cliente no dejó un comentario.

John L. 
Clasificación:
5.0

They were professional, efficient and friendly! An overall outstanding experience

Dennis G. 
Clasificación:
5.0

El cliente no dejó un comentario.

PAUL K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Peter C. 
Clasificación:
5.0

Just keep up the good work Steve is and have good customer service skills thank you

ROUEL G. 
Clasificación:
5.0

The guy was very polite and gave me two discounts on my U-Haul and I was very very pleased with his service

Michael B. 
Clasificación:
5.0

Again great service and very friendly

Strephan B. 
Clasificación:
5.0

El cliente no dejó un comentario.

april M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Abel F. 
Clasificación:
1.0

Got way overcharged for mileage and was told I would be getting refunded and still haven't seen the refund or any confirmation of a refund. Will be contacting the corporate office if I do not get refunded in the next day or so

Mark A. 
Clasificación:
5.0

The entire experience was fantastic and the assistance and the pickup place was outstanding.

Terri S. 
Clasificación:
5.0

El cliente no dejó un comentario.

RONALD L. 
Clasificación:
5.0

This Independent owner was so nice. I have never been treated this fair nor had this personalable service in the 35+ years of using Uhaul. Incredible!!!!

Delmer M. 
Clasificación:
5.0

Beautiful new van, terrific service as usual. these guys are second to none!

Judline V. 
Clasificación:
3.0

Mischarged on several items

Nick A. 
Clasificación:
4.0

Everything was good

Thomas C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Guy P. 
Clasificación:
5.0

The Owner, Steven, is thee best! Very helpful and accommodating!

Richara B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Clifford H. 
Clasificación:
5.0

very helpful thanks

Gary Z. 
Clasificación:
5.0

Nothing. Friendly staff

Patrick S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dale V. 
Clasificación:
5.0

Super friendly, extremely accommodating made this experience the best ever... Rated A+++++++++

Thomas D. 
Clasificación:
3.0

El cliente no dejó un comentario.

Jason C. 
Clasificación:
4.0

Servicio amable

Phillip M. 
Clasificación:
4.0

The only issue I has was that the trailer was not quite as new as the previous one that I had rented. The trailer itself was fine, the only thing was that it didn't have the hole through the hitch which enables it to be locked to the vehicle. It's only a small issue, being locked just gives a little extra peace of mind.

Andrew R. 
Clasificación:
5.0

Friendly and excellent customer service. Very easy to work with

Debra C. 
Clasificación:
5.0

Very good customer service.

Carolyn Z. 
Clasificación:
4.0

El cliente no dejó un comentario.

Roy P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alden B. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARTIN A. 
Clasificación:
5.0

Very friendly and helpful staff. Polite and professional staff. Definitely recommend them to anyone that needs moving equipment and rentals.

Stephen W. 
Clasificación:
5.0

Amazing experience, as always!

judline V. 
Clasificación:
5.0

The guys at this location were great!

PETER R. 
Clasificación:
5.0

yes.. I was so angry with the pick up process through after hours....the system could not recognize my location.. I spent over an hour between trying to get it to recognize my location, being put on hold and finally speaking to a representative who eventually transferred me to a specialist that again had me on hold... this process was terrible!!!! When I dropped it off ... same thing...could not recognize me.... I gave up after about 15 min.. and just left it....This truly was a horrible experience and will not recommend this to anyone...Great idea in theory but a disaster in reality... !!!! The location was great... the truck looked and smelled very clean...and I would recommend this location... but never your system

Paul S. 
Clasificación:
5.0

Great people. Great sense of humor, and willingness to help others. I appreciate this place for being so caring and considerate.

Susan B. 
Clasificación:
3.0

Dark, after hours many hoops to jump through that seemed unreasonable.

Robert W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Roberta L. 
Clasificación:
5.0

Drop off was smooth and fast. I was guided to a spot and backed in. The attendant unhooked me and I was on my way after being wished Happy New Year.

Thomas M. 
Clasificación:
5.0

Great experience!

DARNELLE F. 
Clasificación:
5.0

Great Service

darnelle F. 
Clasificación:
5.0

These guys went above and beyond to work with me on getting all of my stuff into my new home in one day. Pleasure working with all of them.

Denny W. 
Clasificación:
5.0

Friendly and fast service. This was an excellent experience.

Glenn C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Louis S. 
Clasificación:
5.0

Great experience!

Robin S. 
Clasificación:
5.0

El cliente no dejó un comentario.

charles V. 
Clasificación:
3.0

El cliente no dejó un comentario.

Timothy D. 
Clasificación:
5.0

Everything worked out perfectly, was on my way in 15 minutes.

Henry O. 
No se han enviado comentarios para esta ubicación.

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