Customer Reviews for Cross Town
(Distribuidor de U-Haul del vecindario)

703 comentarios

22417 Hancock Ave   Port Charlotte, FL 33980

(941) 255-0346

Horarios de la ubicación

  • Lun. - vie.: 9 a. m. - 1 p. m.
  • Sáb.- dom.: 9 a. m. - 12 p. m.

Servicios en esta ubicación:

Contáctanos

(941) 255-0346

22417 Hancock Ave
Port Charlotte, FL 33980

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - vie.: 9 a. m. - 1 p. m.
  • Sáb.- dom.: 9 a. m. - 12 p. m.
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

Make sure the gas gauge works We ran out of gas before we realized it was the gauge

Gregory B. 
Clasificación:
3.0

El cliente no dejó un comentario.

Mark M. 
Clasificación:
5.0

El cliente no dejó un comentario.

James R. 
Clasificación:
4.0

Little late e showing up

Peter L. 
Clasificación:
5.0

Need to educate your staff every time I talked to someone got a different story. Spent to much time on the phone fixing Uhauls mistakes. U box was not stored in temperature controlled warehouse. Filed a damage claim

Catherine C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Ashley M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Edward L. 
Clasificación:
5.0

El cliente no dejó un comentario.

mary H. 
Clasificación:
5.0

El cliente no dejó un comentario.

James C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Christopher L. 
Clasificación:
5.0

Better communication between the pick up / drop off drivers with the customers. There was much wait time for their arrival. Better knowledge of their arrival time would have been appreciated. Other than that, terrific service both in MA and FL.

Laurie C. 
Clasificación:
2.0

The drop off sight was very dark. The after hours return was easy via website. More lighting is needed at this site. I felt unsafe at this location due to the lack of lighting.

DONNA S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard S. 
Clasificación:
1.0

I've been charged 3 separate times, for 3 different amounts. I've had to call multiple times to get a response, would NOT recommend. First, my reservation “wasn't there”, after finding it, they had it in the system I was returning to Sarasota, which wasn't the case. Haven't had a very good experience.

Leticia C. 
Clasificación:
5.0

.

Gibran K. 
Clasificación:
3.0

The hold time to get ahold of customer service is ridiculous. The UBOX was late getting dropped off and did not get picked up the day it was supposed to. Overall the experience was shitty.

Brian S. 
Clasificación:
5.0

Greeted with a smile, & the owner was more than pleasant..great guy!

DONALD P. 
Clasificación:
5.0

El cliente no dejó un comentario.

SAMARI N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kevin J M. 
Clasificación:
5.0

Professional service!

James B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Daniel M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Walther L. 
Clasificación:
2.0

El cliente no dejó un comentario.

Karl H. 
Clasificación:
3.0

El cliente no dejó un comentario.

Deborah H. 
Clasificación:
5.0

Thank you Steve for your help and assistance. Made our day!! THANK YOU!!!

Deanna K. 
Clasificación:
5.0

Excellent service and assistance.

Charles S. 
Clasificación:
2.0

El cliente no dejó un comentario.

Donald F. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES E. 
Clasificación:
5.0

Expected it to be picked up a few days earlier. But it was fine.

Robert B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Julie H. 
Clasificación:
4.0

El cliente no dejó un comentario.

richard D. 
Clasificación:
2.0

Stand behind what you do and if there's a problem address it immediately and not act like it doesn't happen I rent a trailer with an expired plate on it that had expired six months prior I got stopped by the police got a ticket for that expired plate with that to the dealer to talk to him he was nice and friendly but it's been a week and I haven't heard anything from him so I need someone from corporate to call me at nine four one four five one 3285 luster Adams

Luster A. 
Clasificación:
5.0

El cliente no dejó un comentario.

ALBERTO R. 
Clasificación:
5.0

This location had everything that was needed, and I couldn't even get an auto transport where I initially requested the truck from in Alma, Georgia, which ultimately caused damaged to my vehicle and I will be putting in a claim soon enough. I showed the location manager Steve who also took pictures of it. I had to put Gorilla glue onto my bumper so it wouldn't drag on the he ground as I drive it. I went to 2 collision places today to get an estimate and each one I have to wait since they are short staffed. If I had gotten what I requested and was willing to pay for it, I should have gotten it, which I did not.

Christopher R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lee K. 
Clasificación:
5.0

El cliente no dejó un comentario.

William L. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT M. 
Clasificación:
5.0

Nothing, it was perfect

Rachael C. 
Clasificación:
5.0

El cliente no dejó un comentario.

MATTHEW R. 
Clasificación:
1.0

This was a horrible experience with using a UBox. I was given wrong information so many times. I will not recommend you guys or be using your UBox again.

AMELIA A. 
Clasificación:
5.0

Easy drop off and friendly staff

Stan C. 
Clasificación:
5.0

Offered great customer service. Friendly, courteous, and extremely helpful.

ERIC S. 
Clasificación:
5.0

Regional logistics and communications need improvement. Not sure how you track containers but the info was inaccurate. The calls I received from corporate or regional did not match local info.

Stacy G. 
Clasificación:
5.0

Every location should be run as well as this one. Friendly staff who stay on top of things from trailers to trucks to Ubox.

STACY G. 
Clasificación:
5.0

El cliente no dejó un comentario.

James S. 
Clasificación:
2.0

El cliente no dejó un comentario.

MARK JOHN M. 
Clasificación:
4.0

Agent was pleasant and helpful in getting me a trailer rental.

Cory A. 
Clasificación:
5.0

Great experience. Very friendly.

Charles H. 
Clasificación:
5.0

the employees were very pleasant to deal with and very helpful. the uhaul website did not show this location just 3 others if i didn't all customer service i wouldn't have known they wer here.

ROBERT M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kelly S. 
Clasificación:
4.0

The seat in the 10' GMC Box Truck had to be the most uncomfortable one I've driven in for a long time. I spent about 13 hours on the road and my backside was killing me. Very uncomfortable. May have had something to do with the short leg room as well. I'm 6'-3" and the leg room was definitely short.

George D. 
Clasificación:
5.0

Amazing experience. So helpful.

Tammy G. 
Clasificación:
5.0

No improvements needs, Steve is the Best

ROY B. 
Clasificación:
4.0

As I pulled up, one employee can out to greet me and walked me through the turn in process very efficiently

Donald V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Thomas M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tim T. 
Clasificación:
5.0

El cliente no dejó un comentario.

KIP M. 
Clasificación:
4.0

El cliente no dejó un comentario.

mathew M. 
Clasificación:
4.0

El cliente no dejó un comentario.

William S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Francis R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jorge A. 
Clasificación:
3.0

El cliente no dejó un comentario.

TRACY H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Maureen J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mary G. 
Clasificación:
3.0

El cliente no dejó un comentario.

Janet S. 
Clasificación:
2.0

Just trying to booky containers was an absolute nightmare.. My containers were delayed twice. They were guaranteed to be at my new home on a certain date and I made arrangements for movers. After having to reschedule them the 1st time because Uhaul delayed my shipment, Uhaul called to tell me they would not be delivered on the day promised. I received a couch ruined. I have had nothing but grief with Uhaul.

Vanessa B. 
Clasificación:
5.0

This place is without doubt the best place I've ever rented from. The guys here go above and beyond to help you and make everything right. They will fix all the problems the other places screwed up. Thanks again guys! J

JASON M. 
Clasificación:
5.0

Great customer service and value. Very accommodating. Even helped get car on transport and hooked everything up for us. Highly Recommend !!

Michelle B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Christopher S. 
Clasificación:
3.0

El cliente no dejó un comentario.

Lisa R. 
Clasificación:
5.0

Steve was Very Nice and Helpful and went out of His way so I could get trailer on My schedule. Have rented Here Before and will Rent Here in the Future when I move.

ROY B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kevin L. 
Clasificación:
5.0

El cliente no dejó un comentario.

jeremy C. 
Clasificación:
1.0

No one was there Sign said to drop off trailer across the street on the grass There was no building to return Uhaul should not recommend this place to return equipment Don't even know if trailer was checked in

Harold R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kevin A. 
Clasificación:
5.0

They were so helpful. They didn't charge us for the appliance dolly & they gave us an extra day at no charge.

Richard T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Arlene J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ivette R. 
Clasificación:
3.0

Learn how to read the gas gage. I returned it with EXACT SAME amount of gas, was still charged for 5 gallons.

James Y. 
Clasificación:
3.0

Vehicle pulled hard to right. Needs either alignment or tires checked. Other than that, it was okay for my purposes.

Paul S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Paul F. 
Clasificación:
4.0

Absolutely NOTHING! Steve was knowledgeble, my experience was quick and easy. Will definately go to this location again for any UHaul needs! Donna Schlenbaker

Donna S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brandon S. 
Clasificación:
1.0

Need to have workers with the store open. This was early afternoon

GAYLA T. 
Clasificación:
5.0

Quick, efficient and friendly. In and out.

Bradley S. 
Clasificación:
5.0

Keep doing what you do. You do it well

Rodney H. 
Clasificación:
5.0

Everything was great!

Michael C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Robert R. 
Clasificación:
5.0

Better than I would have ever even asked for.

Christopher G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jerry N. 
Clasificación:
5.0

Great staff. Friendly and courteous. Went above and beyond. Wanted to make sure I had everything I needed.

Dominick P. 
Clasificación:
5.0

Great experience, only took 10 minutes to drop off the trailer.

Henry O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joseph R. 
Clasificación:
5.0

Had a really great exprience

Briana W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Troy P. 
Clasificación:
5.0

The rental agent was very nice and made the process quick any easy. I could see no room for improvement.

cliff L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Carlos P. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOE K. 
No se han enviado comentarios para esta ubicación.

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