Customer Reviews for Crosby Trucking Service Inc
(U-Haul Neighborhood Dealer)

30 reviews

270 Keezletown Rd   Mount Sidney, VA 24467

(540) 324-4843

Location Hours

  • Mon-Fri: 8 am - 4:30 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(540) 324-4843

270 Keezletown Rd
Mount Sidney, VA 24467

Services at this Location:

Location Hours

  • Mon-Fri: 8 am - 4:30 pm
  • Sat-Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Greta D. 
Rating:
1.0

They we're rude didn't know how to do their jobs and the equipment they had was in disrepair they didn't have the right trucks and the sales man was rude

KENNETH B. 
Rating:
5.0

Customer did not leave a comment.

Gino C. 
Rating:
5.0

Kyle, the representative, was very friendly and helpful.

Betty H. 
Rating:
5.0

They had excellent customer service. I didn't think they would honestly being a shop. Definitely recommend.

Danielle J. 
Rating:
5.0

There were a few issues with my reservation: a last minute change in pick up location, no dolly, and the truck had large scrapes down the side from a previous accident. However, the staff at Crosby was wonderful, reassuring, and accommodating to try to help my needs. They were professional and friendly, and helped ease my mind!

NICOLE D. 
Rating:
5.0

Customer did not leave a comment.

Bryan M. 
Rating:
5.0

Customer did not leave a comment.

Todd L. 
Rating:
5.0

Customer did not leave a comment.

NAVINDER D. 
Rating:
5.0

Customer did not leave a comment.

JAMIEJEAN E. 
Rating:
3.0

While the location was convenient, we dropped it off after hours so there was no contact with any personnel.

LORIMARIE W. 
Rating:
2.0

Stop advertising low prices and overcharging. It says $19.95 on the truck but I ended up having to pay $113.00 for mileage and gas for a local move. It's outrageous and a rip off.

PRISCILLA L. 
Rating:
5.0

Customer did not leave a comment.

Steven K. 
Rating:
5.0

Customer did not leave a comment.

PHILIPFREEMAN M. 
Rating:
5.0

Customer did not leave a comment.

CHRISTOPHER D. 
Rating:
5.0

Customer did not leave a comment.

Paul F. 
Rating:
5.0

Customer did not leave a comment.

JORGE M. 
Rating:
4.0

Turn in was a bit difficult due to the U Haul website being down for maintenance. The turn in office wasn't open on Saturday, but quickly processed the truck return on Monday morning. I called to confirm that everything was good to go with the turn in and Kyle was very friendly and helpful. Except for the website issues, the entire rental experience was very good. Thank you.

JERRY A. 
Rating:
4.0

Customer did not leave a comment.

Sharon C. 
Rating:
5.0

Customer did not leave a comment.

John C. 
Rating:
5.0

I have used this location three times now. Each time was very smooth and effortless. The staff was always there quickly to help me. The first two times I just dropped in and they took care of me quickly. The third time I registerd online with U-Haul to reserve my truck and that went very well too. I would recommend Crosby Trucking for sure.

BECKYY M. 
Rating:
5.0

Customer did not leave a comment.

BECKY M. 
Rating:
5.0

Customer did not leave a comment.

EDWARDEMERSON K. 
Rating:
5.0

Customer did not leave a comment.

JACOB G. 
Rating:
5.0

No improvements needed. Kyle and Dustin were great to work with. Both of them were beyond helpful. If I ever need another rental truck or trailer this will definitely be the place I go.

JERRY R. 
Rating:
3.0

Customer did not leave a comment.

Patrick P. 
Rating:
5.0

Customer did not leave a comment.

ESTHERJOY C. 
Rating:
5.0

Customer did not leave a comment.

BRUCELEONARD T. 
Rating:
5.0

I had to get a little help from the guys that worked in the office at Crosby but they where very friendly and super helpful This was my first time renting a uhual but I would definitely go back to the same location again

Amber S. 
Rating:
5.0

Very nice people. They took extra time to answer all my questions on the phone before I picked up the truck.

Farid E. 
No reviews have been submitted for this location.

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