Customer Reviews for Critter Getter Gear
(U-Haul Neighborhood Dealer)

279 reviews

1009 Hwy 70 N   Kingston, OK 73439

(580) 565-3006

Office Hours

  • Mon: Closed
  • Tue-Fri: 9 am–5:30 pm
  • Sat: 9 am–4 pm
  • Sun: Closed

Services at this Location:

Contact Us

(580) 565-3006

1009 Hwy 70 N
Kingston, OK 73439

Services at this Location:

Office Hours

  • Mon: Closed
  • Tue-Fri: 9 am–5:30 pm
  • Sat: 9 am–4 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

randall m 
Rating:
5.0

Customer did not leave a comment.

GARY B 
Rating:
5.0

Superb customer service. Best uhaul experience to date

Tom T 
Rating:
3.0

Dropped off truck and checked in with my phone. I did not have any interaction with employees. The lot was large and open and there was no problem parking the truck.

Jeff H 
Rating:
4.0

Customer did not leave a comment.

STEVEN D 
Rating:
5.0

Customer did not leave a comment.

GREG C 
Rating:
5.0

Answer to question “maintained”. I have a 2022 chevy Silverado LTZ. While driving with the trailer in rain or wet roads, my dash on the truck kept asking to check left turn signal. I did and showed it was working. I believe, the left turn signal unit might have a cracked or getting wet while drive on wet roads causing a fluctuation in “amps” while trailer lights on.

tim m 
Rating:
5.0

Customer did not leave a comment.

James D 
Rating:
5.0

The alignment was on on the truck, had to have the steering wheel sideways the whole time to go straight. Pulled to the right and was kinda scary to drive.

Noah C 
Rating:
5.0

Customer did not leave a comment.

Michael L 
Rating:
5.0

The only complaint I have is I had to drive 28 miles to get a truck and then had to pay over mileage charges

Michael G 
Rating:
5.0

Customer did not leave a comment.

TERRY K 
Rating:
5.0

Easy and fast. Definitely be back to this location if ever needed.

KYLE H 
Rating:
5.0

Customer did not leave a comment.

Jason B 
Rating:
5.0

Drop off was easy. No interaction necessary. I was worried about cell service, but it did fine.

angel r 
Rating:
5.0

Customer did not leave a comment.

David R 
Rating:
5.0

Customer did not leave a comment.

Wayne E 
Rating:
5.0

Customer did not leave a comment.

Jett R 
Rating:
5.0

Very friendly and helpful. Covered all the questions that I had..

bill m 
Rating:
3.0

Customer did not leave a comment.

MERRIE M 
Rating:
5.0

Customer did not leave a comment.

Spring P 
Rating:
5.0

Customer did not leave a comment.

Arnold M 
Rating:
5.0

Take the seats out of the trucks and find something more comfortable

Brandon C 
Rating:
5.0

Customer did not leave a comment.

Tina K 
Rating:
5.0

Customer did not leave a comment.

JAMES A 
Rating:
5.0

Customer did not leave a comment.

Christi y 
Rating:
5.0

Customer did not leave a comment.

Matt D 
Rating:
5.0

Customer did not leave a comment.

EULA B 
Rating:
4.0

Nother customer service is great

Tim G 
Rating:
5.0

Customer did not leave a comment.

ERICA T 
Rating:
5.0

Personnel extremely helpful

Jayce B 
Rating:
5.0

Everything was handled very well. We appreciate the excellent service.

GREG J 
Rating:
5.0

Customer did not leave a comment.

Barry N 
Rating:
3.0

Customer did not leave a comment.

Joshua B 
Rating:
5.0

Very convenient fast in and out great customer service.

JARROD M 
Rating:
5.0

Very friendly.

carl s 
Rating:
4.0

Customer did not leave a comment.

Eddy C 
Rating:
5.0

The dealer was excellent.

Brad C 
Rating:
5.0

Customer did not leave a comment.

corey b 
Rating:
5.0

Super guy to deal with.

Judy R 
Rating:
1.0

The guy asked me where I was headed, and then made fun of me and asked me "why would you go there?" when I told him. Then he insulted my career by saying "well not ALL of you are bad." The place was hard to find and was decorated with a terrifying amount of 2nd amendment posters threatening gun violence which made me horribly uncomfortable. I wouldn't recommend this place at all and in fact, it should possibly be inspected for professionalsm and to make sure the premises live up to U-Haul standards, which I assume include not making your customers feel unsafe and like they could have a gun pulled on them if they stepped a toe out of line.

Kristi R 
Rating:
5.0

Customer did not leave a comment.

Tim G 
Rating:
5.0

Customer did not leave a comment.

Judy W 
Rating:
5.0

Customer did not leave a comment.

Nick S 
Rating:
5.0

Na

Diane T 
Rating:
5.0

Customer did not leave a comment.

Joe R 
Rating:
3.0

Customer did not leave a comment.

James D 
Rating:
5.0

Customer did not leave a comment.

Joe R 
Rating:
2.0

I got there the truck was stuck in mud, had to have a wrecker pull it out which took 2 hrs I lost. I didn't get dolly I ordered, the entire thing sucked, and would definitely like so kind of rebate, but was told probably want going to happen, hopefully next time be better.

Dusty S 
Rating:
5.0

Customer did not leave a comment.

Victoria M 
Rating:
4.0

Customer did not leave a comment.

michael g 
Rating:
4.0

Customer did not leave a comment.

WILLIAM B 
Rating:
4.0

When I dropped it off, they were closed but there was a place to drop the trailer so I did. I was planning on going back to ensure everything was ok but received an email with my receipt. Everything went smoothly. Thanks and I’ll be a return customer

George S 
Rating:
5.0

Customer did not leave a comment.

Richard B 
Rating:
5.0

Customer did not leave a comment.

Erin F 
Rating:
3.0

Customer did not leave a comment.

Joe R 
Rating:
5.0

Staff and needs very friendly and professional. And had everything I needed.

Stacie J 
Rating:
5.0

Customer did not leave a comment.

BOB B 
Rating:
1.0

Picking up from closed location no internet signal and you get there truck was dirty and had undisclosed damages . Uhaul does give you a place to show damages but limits to so many pictures. I had to email them all to Ethan at U-Haul.

Charles T 
Rating:
5.0

Customer did not leave a comment.

Jennifer D 
Rating:
5.0

Customer did not leave a comment.

Amy G 
Rating:
5.0

Friendly service and accommodating hours!

Michael J 
Rating:
4.0

Customer did not leave a comment.

Ronald R 
Rating:
5.0

Customer did not leave a comment.

BARBARA B 
Rating:
5.0

The guy was awesome and nice will go to him everytime I need a U-Haul

Ricky C 
Rating:
5.0

Customer did not leave a comment.

Karen C 
Rating:
5.0

As expected

Monte R 
Rating:
3.0

Pickup was easy. Hours showed it was open on the following Saturday to then drop off (July 9), but it wasn't. Check out on phone was difficult because of spotty cell phone service, but was able to do it, luckily. Otherwise was a good experience.

Enok H 
Rating:
5.0

Customer did not leave a comment.

Billy C 
Rating:
5.0

The gentleman was very kind and helpful I will go back to him if I ever need another trailer thank you for him and such nice people working for you

Brenda V 
Rating:
3.0

I had a few problems that I dealt with at this location. The man running the gun shop couldn’t figure out the computer process for u haul and over charged me for my equipment that I didn’t want and wanting a refund for the money I spent to get the uhaul. No I could have waited another hour for him to fix the mess up for the fourth time reentering the information on the computer. Needless to say he wasn’t really computer savvy and messed up my equipment rental.

Ryan P 
Rating:
5.0

Customer did not leave a comment.

John M 
Rating:
5.0

Customer did not leave a comment.

RICHARD C 
Rating:
5.0

Online drop off was simple.

Jason T 
Rating:
5.0

Staff were very accommodating and friendly. I was in and out in 10 mins. The return was just as easy.

Fred H 
Rating:
5.0

Customer did not leave a comment.

shauna j 
Rating:
5.0

Clean and efficient service! Definitely recommend!

DAVID B 
Rating:
4.0

Customer did not leave a comment.

JIMMY A 
Rating:
5.0

Not a thing, the gentleman was great, and the location was perfect. Thank you!

Stephen H 
Rating:
3.0

The biggest thing was the cleanliness. The steering wheel was sticky; I was lucky to have wet wipes with me. There were multiple scratches on the truck which weren’t shown in the pictures, so I was thankful to be able to upload my own pics. The person following me said that randomly big puffs of smoke were coming out the exhaust, so that made me a little nervous. The drink holder was pretty gross, but luckily I didn’t need it. The man who helped me complete checkout was very kind and helpful

Bobbi G 
Rating:
5.0

Customer did not leave a comment.

li c 
Rating:
1.0

The fat man at that location was rude and hateful. He ruined the experience for the day.

larry l 
Rating:
5.0

Customer did not leave a comment.

Velma G 
Rating:
5.0

Only complaint is windshield was filthy and hard to see out of and cheap wipers didn't allow to clean with windshield washing fluid.

Alexander S 
Rating:
5.0

Very helpful, painless experience

Roy R 
Rating:
5.0

Customer did not leave a comment.

Mark M 
Rating:
5.0

Customer did not leave a comment.

JERRY S 
Rating:
5.0

The manager was very helpful.

Martha B 
Rating:
5.0

Customer did not leave a comment.

Erik R 
Rating:
5.0

Customer did not leave a comment.

James H 
Rating:
5.0

Customer did not leave a comment.

FREDDY B 
Rating:
4.0

Customer did not leave a comment.

Lawrence W 
Rating:
4.0

Customer did not leave a comment.

Roy L 
Rating:
5.0

The man was very good...very..

Steve M 
Rating:
4.0

Customer did not leave a comment.

Bonnie A 
Rating:
5.0

Everything was great

Lawrence C 
Rating:
5.0

Nothing the man was very helpful.

Robert H 
Rating:
5.0

The pickup and drop off was handled easily with excellent service provided at each end of the trip.

Risa V 
Rating:
3.0

Same as above

david s 
Rating:
5.0

This location is also a 2nd amendment champion. They have a good selection of hunting and self protection arms and ammo Will definitely do more business with him

TERRY K 
No reviews have been submitted for this location.

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