Customer Reviews for Cripple Creek Automotive Tire & Towing
(U-Haul Neighborhood Dealer)

90 reviews

213 W Masonic Ave   Cripple Creek, CO 80813
(Across street from old Fire Station)

(719) 270-0078

Location Hours

  • Mon-Fri: 8 am - 5:30 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(719) 270-0078

213 W Masonic Ave
Cripple Creek, CO 80813
(Across street from old Fire Station)

Services at this Location:

Location Hours

  • Mon-Fri: 8 am - 5:30 pm
  • Sat-Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

SARAH J. 
Rating:
4.0

Outside of contact communication far to slow, service was great.

JOSEPH B. 
Rating:
5.0

Amy is always excellent!

Leo C. 
Rating:
5.0

Customer did not leave a comment.

LeAnn M. 
Rating:
5.0

Very patient and accommodating.

Melody W. 
Rating:
5.0

Customer did not leave a comment.

Michael G. 
Rating:
5.0

Customer did not leave a comment.

Matthew M. 
Rating:
5.0

Customer did not leave a comment.

Valer M. 
Rating:
5.0

Customer did not leave a comment.

GARY T. 
Rating:
3.0

Customer did not leave a comment.

Timothy D. 
Rating:
4.0

Customer did not leave a comment.

Warren C. 
Rating:
4.0

Customer did not leave a comment.

JOANNE M. 
Rating:
5.0

Everything was great.

JULIE B. 
Rating:
5.0

Customer did not leave a comment.

Scott R. 
Rating:
1.0

Bad service would never rent here again

Aaron P. 
Rating:
4.0

Customer did not leave a comment.

Scott J. 
Rating:
5.0

Customer did not leave a comment.

Mark W. 
Rating:
5.0

Customer did not leave a comment.

Christopher H. 
Rating:
5.0

Floor of trailer was dirty and mud smeared in the outside Quick rinse off at home cleaned it up.

Jeffrey C. 
Rating:
1.0

The drop off point was a junk yard/tow truck service that would not answer there 24 hour phone. Parking for the truck was down the street and around the corner. By the time I sat on hold with uhaul on the phone and decided to park the truck on the street and had the uhaul phone check out app work without locking up I appeared to be late and I was charged a extra day. I have used uhaul before you can do better than this you never did answer the phone on Sunday.

Steven John H. 
Rating:
5.0

Customer did not leave a comment.

richard W. 
Rating:
3.0

Change your light bulbs

Shawn E. 
Rating:
3.0

I had to drive 60 miles to pick up this truck since there were none locally. One of the latching mechanisms that holds the strap that goes over the tire was rusty/broken, so it did not work well. On the back safety chain, the rubber safety mechanism was broken so I had to use rope to make sure the chain didn't come loose and drag on the ground.

Lisa F. 
Rating:
5.0

Customer did not leave a comment.

Bronsen H. 
Rating:
5.0

Customer did not leave a comment.

Rick W. 
Rating:
3.0

Customer did not leave a comment.

Kevin E. 
Rating:
4.0

Snow conditions made for truck appearance. Personnel was very courteous and helping

David G. 
Rating:
5.0

Keep doing what you are doing.

Michael A. 
Rating:
4.0

Customer did not leave a comment.

Martin S. 
Rating:
5.0

Customer did not leave a comment.

Cheri T. 
Rating:
5.0

Customer did not leave a comment.

Kerry K. 
Rating:
1.0

I was over charged $40 for another day, in which I had returned the truck on 6/3, 1:30am-2am, 6/3.

James H. 
Rating:
5.0

Improvement-nothing. The fella was very nice & easy to work with & was comfortable asking questions about the truck rented. Thank you! Very much??

Pam F. 
Rating:
4.0

Customer did not leave a comment.

Ron D. 
Rating:
4.0

Customer did not leave a comment.

Jeff S. 
Rating:
5.0

Customer did not leave a comment.

Brian M. 
Rating:
5.0

Customer did not leave a comment.

Bob S. 
Rating:
5.0

Customer did not leave a comment.

Doug M. 
Rating:
5.0

Customer did not leave a comment.

Daniel J. 
Rating:
4.0

Customer did not leave a comment.

CHRISTINE R. 
Rating:
5.0

Customer did not leave a comment.

RONALD E S. 
Rating:
5.0

Customer did not leave a comment.

Herb S. 
Rating:
5.0

Great location with excellent customer service.

Michael G. 
Rating:
5.0

They were extremely nice and helped me on a crunched time schedule couldn't have asked for better service will recommend for sure.

derek D. 
Rating:
5.0

Staff at this location was very accommodating and professional. I showed up at what looked to be a busy time for them and they had me out the door and on my way in a timely manner.

Jamie C. 
Rating:
5.0

Customer did not leave a comment.

tim W. 
Rating:
5.0

Customer did not leave a comment.

Carol H. 
Rating:
4.0

Lower the mileage rate to .50 per mile instead of .79. Especially when it is costing 2.79 or more a gallon to refill the truck. Other than that everything went very Well. Should not be that costly to rent a truck for an entire day.

Francis K. 
Rating:
4.0

Customer did not leave a comment.

Shawn O. 
Rating:
5.0

Clean the cab or the U-Haul

HARRY W. 
Rating:
5.0

Very friendly and nice people

robert S. 
Rating:
5.0

There was no one at the.place we were directed at the drop off point. We had to do it ourselves and then just left.

Matthew H. 
Rating:
5.0

Customer did not leave a comment.

James L. 
Rating:
5.0

Excellent service, knowledgeable, friendly staff.

Jay N. 
Rating:
5.0

More training for the technician hooking up the trailer.

William S. 
Rating:
5.0

Customer did not leave a comment.

Lydia A. 
Rating:
5.0

Customer did not leave a comment.

katrina S. 
Rating:
5.0

Customer did not leave a comment.

Richard B. 
Rating:
5.0

Nothing everything was good in my experience

matt W. 
Rating:
5.0

Customer did not leave a comment.

Mary C. 
Rating:
5.0

We were so happy to find out that our town, Cripple Creek had a UHaul rental place, otherwise we would've had to travel for almost 45 minutes to find one in another town!!

Connie C. 
Rating:
3.0

Inspect your trucks. We had our uhaul break down and the transmission go out

Cody P. 
Rating:
5.0

Customer did not leave a comment.

ANDREA S. 
Rating:
5.0

Fast friendly and helpful, graet customer service.

LIVIO S. 
Rating:
5.0

Customer did not leave a comment.

William S. 
Rating:
2.0

Customer did not leave a comment.

SUSANE R. 
Rating:
5.0

Customer did not leave a comment.

Angela C. 
Rating:
5.0

Customer did not leave a comment.

James C. 
Rating:
4.0

Customer did not leave a comment.

Natalie H. 
Rating:
3.0

Customer did not leave a comment.

Joanne P. 
Rating:
5.0

Customer did not leave a comment.

Nikita M. 
Rating:
4.0

Nothing that I could really tell, since this office was closed.

pam F. 
Rating:
4.0

Customer did not leave a comment.

Michael M. 
Rating:
3.0

Biggest disappointment: U-haul changed my pickup location to a destination farther from my home without adjusting/increasing the mileage, causing me to have to pay an addition amount for the extra miles.

ROGER B. 
Rating:
5.0

Very pleasant people. I would recommend anyone to rent or drop off a u haul at this location.

Kurt Y. 
Rating:
5.0

Customer did not leave a comment.

Mary E. 
Rating:
4.0

Customer did not leave a comment.

Paul S. 
Rating:
3.0

Not obvious where to leave truck in absence of staff on Sunday. Maybe better instructions for dropoff when staff is absent.

Michael M. 
Rating:
5.0

A great place to do business courteous reliable friendly I will tell all my friends

Douglas L. 
Rating:
5.0

Customer did not leave a comment.

Chris M. 
Rating:
5.0

Customer did not leave a comment.

Maxine D. 
Rating:
4.0

I am showing a charge which shouldn't be there so don't know the deal?

Billy S. 
Rating:
5.0

Customer did not leave a comment.

Doug C. 
Rating:
4.0

I did have a reservation at the location in Cascade and it got changed. It was a longer drive to get the truck, but people in Cripple Creek were very helpful.

Tracey W. 
Rating:
4.0

These floks were very helpful. Unfortunately I broke down in 100 miles down the road. This would not be this locations fault as they could not have foreseen this.

Jim M. 
Rating:
3.0

Customer did not leave a comment.

Cathy O. 
Rating:
5.0

What a great friendly place to rent a U-Haul in Cripple Creek a much-needed service here thanks so much!

Douglas L. 
Rating:
5.0

The staff there are great, I had a problem with tow hitch on trailer they came a few streets over to help sort it out

Ian J. 
Rating:
4.0

Customer did not leave a comment.

daniel T. 
Rating:
5.0

Keep the shop in business!

RIchard B. 
No reviews have been submitted for this location.

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