They charged me for gas when I filled the tank back up to where it was which was a half.
Nicole E.
Customer Reviews for Crete Service Center
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
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Always great service at crete service center.
John H.My location was changed 5 times from the day I made the reservation, including up to the night before it changed again. Less than 24 hours notice that the location was in a different direction, very inconvenient, and made moving very stressful..pick a location and stick to it!
Laura M.I was charged for gas and I nearly filled it up before I returned it because I filled it over the 1/4 line. But I felt the racist energy from the moment I picked up until I dropped the keys off. I'd like a refund.
Paige S.ND
Mary C.These are my go to guys
DOUGLAS A.They are quick, professional and amiable.
Edward M.friendly, fast service, good service
Cesar M.I rented a truck with an appliance dolly but they only left a regular dolly so the appliances that we rented the equipment for was harder to move than it would have been if we were given the proper equipment other than that everything went well.
Corrine G.Wonderful customer service experience! Very accommodating from start to finish.
Brittany W.customer service was fantastic!
MICHIAL F.Nothing wrong with the location it's everything about U-Haul you guys lied to me you told me that my son‘s discount because he works for you could be applied after at the rental was over with then there was no spot to apply the discount I just spent 40 minutes on the phone only to be told that they couldn't apply anything from Arizona I'm in Chicago are you kidding me 40 minutes of my life to try and talk to a person who could care less about helping me! you people suck and I'll never rent from you again
Michael D.Our engine light came on and that concerned me
BRANDEN F.I was wrongfully charged (VERY ANGRY)
Tanesha L.Great experience and the service was great ! Price was super cheap and the motorcycle trailer pulls like its not even there, quiet, no sway and no tugging. 5 stars
Justin P.Make sure the place you apply for is open which was not in park forest illinois cost me 3 times as much.
TYRONE O.Great job!
ARTHUR S.The completed contract was in my email before we left. check in was smooth and fast. The entire experience was excellent.
David H.Nothing all good
Damian F.Did real nice job
MAYNARD M.Just sweep the snow out of open trailers. I nearly fell
Daniel M.My issue is with the phone-in reservation and/or internet reservation problems, not pick-up facility or drop-off facility
Jon D.This is my 3rd rental with UHaul in 7 mos. website allows you to book at one location and all 3 times I rec'd a call redirecting me to new location resulting in 6-10 more miles (additional 10.00)
Tracy C.A late delivery charge of $40.00 for one extra day is not acceptable. This vehicle was dropped off at the White Pigeon location on Sunday, October 11, at 2:00P.M. The office was closed and the key and contract were deposited in the drop box according to the instructions at the office. Please rectify this discrepancy. Jerome Magdziarz Contract # 80499554
jerry M.Crete Service Center is Always the Best place to rent a UHaul!
Steven N.Give the man that works there a bonus or something, he was a real nice guy and took care of us immediately even though I messed up the reservation
Robert B.I would drive from Manhattan to rent from here again. This place was amazing.
Emilia B.The staff was very rude and not accommodating
Juan M.Rob provided awesome customer service. Thanks Rob
wayne M.Nothing to improve, I was very satisfied.
Elan B.Best U Haul experience I have ever had. I will definitely use them the next time I need a truck.
ROBERT D.I love the fact that this location works on mobil app and we can drop off afterhours :)
tonia W.you guys were great !!!!
Lynn G.Experience was good, no changes necessary. A simple but effective operation.
curt L.The service station is on a corner and it was a bit hard for the car which was dropping off the driver of the truck had a narrow space to pull in, let the driver out, and move out of the way of a service center customer. The staff was very nice and helpful.
Susan M.I had to drive 70 miles round trip just to pickup the truck when I saw multiple trucks around town that are always available but according to the dispatch they aren't in their system. Gimme a break. . Disappointed in uhaul for this.
John B.EVERYTHING WAS GREAT; COURTEOUS & EFFICIENT SERVICE
leon B.If a customer requests an additional day, say more than no problem! A extra day and insurance were added to the bill when returning the trailer! Had I been told in the 1st place, I wouldn't have been shocked!
raphael J.Get the inventory and paperwork correct.
Penny S.No problems at all.
richard F.Small town dealers are not well equipped & knowledgeable. That happens with 2 to 3 location around Monee il 60449.
Dinesh P.Servicio al cliente de excelencia.
Al W.Very accommodating. Reasonable rates. Great customer service. Definitely recommend. ??????
ALLEN B.