Comentarios del cliente para Crestview Foodmart

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Crestview Foodmart

Grado total:

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David P. en

Grado:

I rented a tow car dolly from this location. When I input my information in your online tool with my 2004 Ford F150 to pull a 2009 Honda odyssey it said it was fine and mentioned the four locations to pick it up .... when I went to this location after inputting all our data it kept giving read words to his screen, we kept trying to change the information to figure out what was wrong and finally just change it to a Honda Civic to get it to go through ... I took the car dolly out to my friends to load up their Honda Odyssey and noticed that it seemed slightly wide but it could still fit on the dolly, when we attempted to do it it ripped off the whole front bumper and hit the metal bottom frame and it would not go up.... when I return the dolly after wasting three hours of my time, the owner of the facility said there’s nothing I can do you approve the change in the vehicle. He knew what I was towing but yet did not care. My recommendation for your tool that the owners use is to tell them why the red words are showing up for a vehicle, such as vehicle is too wide ....

Summer B. en

Grado:

El cliente no dejó un comentario.

William L. en

Grado:

When I went to pick up my truck at the first designated location it wasn’t there. I didn’t receive any communication letting me know that I needed to go to an alternate location and the gentleman offered no help except saying to call U-haul. After calling in and being out on hold for over 5 minutes, because no one could find my reservation I was finally told to drive to another location to get my truck. This is the second time I’ve had issues with truck reservations and no one working to make it right. You claim to have a guarantee or you will give us $50 but if we don’t know that you sure aren’t offering it immediately.

Randall K. en

Grado:

The truck was in good condition but was not cleaned out. There was debris in the back and the cab had crumpled documents from the previous user.

Eric T. en

Grado:

The location rep was not helpful and argued with me about the equipment because they did not have the item I reserved and tried to provide a smaller unit because it was the same price for them.

Robert B. en

Grado:

El cliente no dejó un comentario.

Angela D. en

Grado:

El cliente no dejó un comentario.

Apryl T. en

Grado:

El cliente no dejó un comentario.

Timothy G. en

Grado:

El cliente no dejó un comentario.

Roxanne C. en

Grado:

I could not understand the guy the truck was filthy he didn't even explain to us how to put the car up on the tow dolly when we hooked up the total dollar to the back of the U-Haul all I had to do is since a turning signal work on the left side and hit the brake and inside the truck was Dusty as hell

WIllAM D. en

Grado:

I had no clue how to hook the trailer up, nor did I know how to get the car on the auto transport. When I asked for help with both of those, he acted like he did not understand English. When I repeated it (multiple times) and went out of my way to get his attention, he then chuckled and said he would not help. This location is a convenience store, and he would stop and check people out often, so the reservation took a long time to complete for me.

Jodie D. en

Grado:

El cliente no dejó un comentario.

Jodie D. en

Grado:

El cliente no dejó un comentario.

Darrin D. en

Grado:

El cliente no dejó un comentario.

Jonathan T. en

Grado:

I never got in the truck or left the lot. I texted the shop and told them I was headed their way for pick up. They said it wasn't ready. I went back inside to cancel and was told to contact corporate for a refund. I called and there was a 15 minute wait. So I tried the chat feature and no one showed up for 20 minutes. I will be calling corporate again tomorrow.

Christopher P. en

Grado:

El cliente no dejó un comentario.

Daren H. en

Grado:

El cliente no dejó un comentario.

Jeremy H. en

Grado:

Don't tell them their total is nearly half what they will ultimately pay

Brandon D. en

Grado:

Don't think it fair to be charged for 5 days, when only needed for 2 days. What's up with this? Just another rip off.

Philip D. en

Grado:

Lone individual working was a total lazy ass. Backed trailer into spot in front of front door with other trailers. Detached trailer from truck and went inside. Individual was at counter with a full view of me placing trailer into spot. Checked trailer in and paid remaining balance. Went to leave and individual told me I need to move trailer to another spot. Informed him it's already detached from truck. He told me I'd need to physically move it. I informed it's too heavy for 1 person to move, but that I would assist him in moving trailer. He started whining and complaining that I must move it not him. Informed this lazy ass that I was offering to help him, and because of his attitude he can do it himself now. Got in truck and left. It's been awhile since I have run into such a lazy ass, but I sure did today. Unfortunate that he is representing your company. Will never refer anyone to that location.

Louis R. en

Grado:

El cliente no dejó un comentario.

Joseph I. en

Grado:

El cliente no dejó un comentario.

Suemarie A. en

Grado:

El cliente no dejó un comentario.

Joe G. en

Grado:

El cliente no dejó un comentario.

mitchell h. en

Grado:

El cliente no dejó un comentario.

Louis C. en

Grado:

Had an issue with reservation dates and type of rental. My reservation was a one way rental from 22 June - 30 June. Then a day prior to pick up, received an email showing one day in town rental. Called the 1-800 and Arnice helped me to correct my reservation after attempting to make changes online. The website was not easy to navigate - could not find “modify reservations” anywhere; ended up calling 1-800 number. I’ll be glad to discuss further on the phone. Feel free to call 478-919-8972.

Russell S. en

Grado:

El cliente no dejó un comentario.

carlos c. en

Grado:

The employee was inconsiderate and rude upon delivery. This equipment is heavy and requires two people to lift and drop. My wife went to return it and asked the employee for help to back it up and download it. His response was that it was her problem.

Sharon H. en

Grado:

The representative was friendly, knowledgeable, and curtious. A real pleasure

Melvin H. en

Grado:

El cliente no dejó un comentario.

Doug N. en

Grado:

El cliente no dejó un comentario.