The passenger seat has bedbugs, my child was bitten on her legs extensively
Hilda P
Customer Reviews for Creative Auto Works
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Great service, very accommodating with extending my rental.
Anthony AThis location is very unsafe. We had an 8pm pick up and 10pm drop off time. Big mistake -- there were no street lights around. The Uhaul was parked around a bunch of broken glass on the road. The key box was hidden in a parking lot between two dumpsters, which was next to a sleeping bag. As a young woman, I felt incredibly unsafe. This location should be listed as more dangerous.
Joseph NYou overcharged me $50.
SHAUN GGetting uhaul experience: took an hour to get the uhaul because the system crashed and had to call customer service which took 40 minutes to assist. There was no key box 2 and were wondering around the facility to locate. Did not receive 2 dollys that requested, but got refunded. Return experience: quick and easy
Norman SThe gentleman at this location was extremely nice
Richard WThey gave me a brand new truck that was in perfect working condition. It was there when I arrived and checking out with very simple. It was a great experience.
Grace HExcellent and friendly customer service. Thank you!
kristi pCharge the advertised price and not charge for extra days where uhaul was not used
Diane Ywe dropped the truck off outside the presides of the UHaul location because it was closed. The keys were to be put in a lock box that was located on the locked premises. we have to wiggle our way thru the gate to get to the lockbox and drop the keys. v The pick up and drop off were both nightmares.
Alexia FJust a little smoother with the reservation process - but beyond that everything was great
alex bCould not bring back to location at designated time as property manager threatened me
Peter SThank you!
Steve G