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DUSTIN H.
Customer Reviews for Crazy Lady Auto
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
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Excellent customer service - would definitely come back for future rentals.
KIM H.Be more inviting! I drove up and was not sure if I was in the correct location. I walked into the building and the man inside looked upset that I had even showed up. Told me he would be out to help after he was done texting. I dropped the truck off a day early and was charged $30 something extra! I was told I would receive a discount if I drove the truck to this Uhaul from the person I called when first renting the 15ft" Uhaul truck. The morning I picked it up I asked to confirm I would be receiving a discount. The woman at the Uhaul rental in Idaho said that was correct and they would send me the discount after dropping off the truck at the next Uhaul drop off. I had to drive about 3 extra hours away from my destination just to drop this thing off and THEY CHARGED ME FOR IT!!! Its a bit upsetting. And just to be clear for anyone who's not understanding. I went from point A, the Pick Up Location in Idaho, I than drove less than a mile to pack it up (the old home), Next day I drove strait to point B, (new home) in Southern Utah. Almost 8 hours of a drive one way and I only stopped for gas. After unpacking I drove to point C, "the Closest Drop Off Location" that is 3 hours of a drive away from my New Home! So, 14 hours in a day. It was not convenient and I feel a little cheated.
SUSANA S.Nice people and super easy!
Candace C.