Customer Reviews for Crawfords Sales & Service
(Distribuidor de U-Haul del vecindario)

195 comentarios

111 N Hwy 52   Moncks Corner, SC 29461

(843) 899-6707

Horarios de la ubicación

  • Lun. - vie.: 9 a. m. - 5 p. m.
  • Sab.: 9:30 a. m. - 1:30 p. m.
  • Dom.: cerrado
Horario especial
  • 1/17/2022: cerrado

Servicios en esta ubicación:

Contáctanos

(843) 899-6707

111 N Hwy 52
Moncks Corner, SC 29461

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - vie.: 9 a. m. - 5 p. m.
  • Sab.: 9:30 a. m. - 1:30 p. m.
  • Dom.: cerrado
Horario especial
  • 1/17/2022: cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

REBECCA A. 
Clasificación:
3.0

Nothing - this was everything I expected

DWAYNE F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Angela R. 
Clasificación:
4.0

El cliente no dejó un comentario.

Mark J. 
Clasificación:
2.0

Truck was not well maintained. Windshield had large crack and there were empty soda bottles still in the cab. The cargo areas also needed to be cleaned before I placed my items inside. Had to use this location in a crunch and thankfully the truck got the job done. Not my usual Uhaul experience.

Dwayne N. 
Clasificación:
3.0

El cliente no dejó un comentario.

thomas M. 
Clasificación:
1.0

First they looked my wife up and down like they were in a bar. Second, they had to call someone to know how to ring up the rental. That took time..... 1 hour it took!!! Third, I paid for trailer hook up and disconnect. They failed to disconnect on return. Lastly, location reeked of cigarette smoke.

Stewart P. 
Clasificación:
1.0

I had a 445 appointment to pick up the van. I got there at 435 and the guy wasn't there. Another business sharing the same building called him to tell him he had a customer and he said he would be back soon. He came back at 530 with many groceries in his truck. Iwaited almost an hour so he can go grocery shopping on the clock when i had an appointment. There was trash and used masks in the van from the previous driver.

Mason P. 
Clasificación:
3.0

First time dropping off. Confusing parking location. The drop off check in thru U Haul was very easy to use, made for an easy quick return.

Fred L. 
Clasificación:
5.0

El cliente no dejó un comentario.

STEVEN H. 
Clasificación:
5.0

We were totally satisfied with the service we received.

blaine F. 
Clasificación:
5.0

Good and professional service

Ion S. 
Clasificación:
1.0

Ensure the vehicles are clean thoroughly. We are in the midths of a pandemic. Also ensure customer personal information is safe guarded .

Jannie B. 
Clasificación:
3.0

The total price including mileage was excellent..Extremely happy with the final costs....Next time make sure cargo van is free of damages.

deborah L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Scott R. 
Clasificación:
3.0

El cliente no dejó un comentario.

Jessica B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Karen L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Scott R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Larry W. 
Clasificación:
3.0

Truck was stink and had pet hair on the seats. Could have used a quick vacuum and a cleaning in the front and cargo area. No windshield fluid and the tire pressure light stayed on. The ac was nice and cold. I would recommend a friend or rent again because of convenience in Moncks Corner.

Latonya H. 
Clasificación:
5.0

Uhaul clerk was respectful and kind tome and others who were on the phone. My experience was such that will recommend highly Uhaul to friends and family.

Angela R. 
Clasificación:
4.0

El cliente no dejó un comentario.

Kathleen H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ruth L. 
Clasificación:
4.0

El cliente no dejó un comentario.

Frankie H. 
Clasificación:
3.0

El cliente no dejó un comentario.

William P. 
Clasificación:
5.0

Gracias

Annette T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Beverly T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jennifer G. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBIN D. 
Clasificación:
5.0

The location I went to was the third one I tried in the Charleston South Carolina area that had what I needed the other locations were so slow and you had to have an appointment and the appointments were backed up. The price for a dual axle trailer was almost $1000 which is outrageous

Jeff C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nakeyia S. 
Clasificación:
3.0

We had to wait while he continued to write checks and balance his checkbook

linda D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lacce M. 
Clasificación:
5.0

Kelly and the rest of the staff were extremely friendly and helpful! I will be renting from here again!!!

Andrea H. 
Clasificación:
1.0

I will never go through this place again to rent a U-Haul. The owner shouldn't be in business. I had a reservation at 3, show up at 330 and the guy behind the counter says he doesn't know what he's doing and can't help me until the owner gets back from lunch around 4 and he will take my name and number for him to call when he gets back. I wait in the parking lot until 4 and walk in and the guy says oh you just missed him, he will be back in about 20 minutes. I said I don't have time for this, I'll just go somewhere else. I go back to my car and try calling a different place but they didn't have anything available. So against my better judgment, I wait around until the owner gets back and I have my husband go in instead since I'm highly aggravated. My husband comes out and says, “I will never do business with him again, he kept walking in the back while I was trying to talk to him and would ask me a question and I would go to answer and he would start talking to another guy in there. He is very unprofessional.” I would never do business with him again.

Ashleigh P. 
Clasificación:
2.0

The spare tire was sitting in the cargo area, unmounted, the back was dusty and dirty and had trash in it. 3 days since dropping it off, because the uhaul guy wasn't there we had to leave it. Despite telling them to call when they were ready to bill us, so I could give them a card with enough funds to cover the rental and miles, they tried running my bank card that has no money on it. The sliding door doesn't close and latch properly and the rear cargo door glass SHATTERED when I closed the door. Poorly maintained vehicles, inept staff. I'll drive the extra 25 miles to a different location next time I need a van or truck.

JEFFREY W. 
Clasificación:
5.0

Great all around. Clean gassed up. Highly recommend.

Steve J. 
Clasificación:
5.0

Gracias

ROBERT B. 
Clasificación:
3.0

Trailer had trash in it

James S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Arkeem K. 
Clasificación:
3.0

The side door didn't close properly and once actually latched, it was difficult to get open. One of the tires started losing air and it turns out there was a plug in the tire.

Jeffrey E. 
Clasificación:
1.0

Be at the location on time when it opens! We were there to pick up our truck and tow trailer at 9am which the time that was set up no one came to the office till 10:30 am. Then we had to wait another hour for the truck and trailer to get there. No one inspected the truck except to make sure it was cleaned out then handed the keys over without checking the tires on the truck or the trailer or checking anything else either. We got a little over a 100 miles from SC to Tennessee when we had a blow out on the trailer and fire coming out from where we had the blow out we sat on the interstate for an hour and a half waiting on someone to come change it out! We lost 2 hours of time to get to our destination and lost 2 and a half hours getting the truck loaded due to not getting the truck and trailer on time.

Marty M. 
Clasificación:
3.0

The steering on the truck I rented was very loose, you couldn't drive it over 50 mph. I reported it to the young man working there, and he said that he would let his boss know. He also said that someone else had said something about the steering.

Rickter H. 
Clasificación:
4.0

Recommend no smoking in the truck because it had a strong smoker's scent. Overall everything went well, I'd definitely rent from this location again and it was very convenient.

Erica P. 
Clasificación:
3.0

The uhaul was very old and raggy, the truck was shaking and the steering wheel. The alignment was off. Yo

Latisha C. 
Clasificación:
1.0

The Uhaul salesman was late and the Uhaul rent al was over priced

Patrese H. 
Clasificación:
1.0

At the time I made the reservation, I was offered CDW, and I respectfully declined the additional coverage. My confirmation reflects that I did not agree to accept this because it is not included in the payment amount. I am greatly disappointed that this charge was added to my bill, even though I declined it at the time I entered into the contract.

MICHAEL P. 
Clasificación:
1.0

Take over one hour to get key out of lock box.

Gerald D. 
Clasificación:
4.0

Kelley was very helpful with us.

Barry Z. 
Clasificación:
1.0

Very messy horrible service they don't hook anything up you do it all yourself

THOMAS L. 
Clasificación:
3.0

N/a

Brian T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ann J. 
Clasificación:
1.0

The inside of the cab was disgusting. The driver's cup holder was full of crumbs, there was dirt and debris all over the floor, and all surfaces felt sticky. Like it hadn't been cleaned in a while. The bag inside the cargo said 6 moving blankets, but there was only 5. A dolly wasn't provided, nor the ability to request one since no one was there. Additionally, there was a check engine light the entire time I drove the truck. No employees were at the location to talk to regarding these issues.

Alexander T. 
Clasificación:
4.0

It wasn't the service that was bad, it was the truck needing repairs. The engine light stayed on, it was filthy inside and outside, I could not read the mileage in the odometer, the gas cap fault light stayed on because the gas cap did not seal correctly. However; the service was friendly, and very helpful. I was dissapointed that the Saint Stephen U-haul site was closed on Thursday so I could not pick up my RESERVED truck there. I had to go to Moncks Corner ," which added 32 miles extra to my trip , and last minute logistics " to acquire a truck that was on reserve for the next morning. So I had to move quickly within the hour. I apreciate Crawfords U-Haul for helping me out a tight spot .

Terry Q. 
Clasificación:
3.0

It's hard to locate after dark

Saundra B. 
Clasificación:
1.0

Missing all equipment and still working on to correct the charges. Horrible experience.

Justin R. 
Clasificación:
4.0

El cliente no dejó un comentario.

Robert J. 
Clasificación:
5.0

Drove out of my way to rent from this location

michael B. 
Clasificación:
4.0

El cliente no dejó un comentario.

HENRY D. 
Clasificación:
3.0

El cliente no dejó un comentario.

Joseph W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kawan D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael B. 
Clasificación:
1.0

Took more money out of my account and when I called about it they where really rude.

ANGELA R. 
Clasificación:
1.0

The doors were propped open and there 'open' was written on the window bit there was no one there. I called the # on the window and was given instructions to leave the keys in the drop box. No one told me about the mobile dropoff or anything. He told me to call and let uhaul know where I left it. The rep on the phone was almost rude and directed me to call someone else.

Emily S. 
Clasificación:
5.0

inside was not clean. the outside was not too bad tho it could have used a wash

mary F. 
Clasificación:
5.0

El cliente no dejó un comentario.

DARCI M. 
Clasificación:
1.0

Someone to be there so you can pick up . and call back customers had to call 3 times and could not get till 1 hour after time my reservation.

Terry C. 
Clasificación:
2.0

The inside had ALOT of trash in it, and the back of the truck was dirty. They did not have the dolly I ordered or the furniture pads.

Lindsay T. 
Clasificación:
2.0

El cliente no dejó un comentario.

Marty B. 
Clasificación:
1.0

You guys charged me an extra $50 for nothing. we said we would be using 60 miles and we did not go over 62.. the gas is where it was when we picked this truck up. Everything was done right and you STILL charged me 50$ more. For what? I will never be coming back here again. EVER. HORRIBLE.

Kyle S. 
Clasificación:
5.0

El cliente no dejó un comentario.

GEARLDINE C. 
Clasificación:
5.0

El cliente no dejó un comentario.

nellie A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alan C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Christopher H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert S. 
Clasificación:
2.0

El cliente no dejó un comentario.

Paul F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bradford R. 
Clasificación:
2.0

El cliente no dejó un comentario.

VIVECA J. 
Clasificación:
1.0

The truck i reserved was not there. no one at location when i arrived at reserved time He was 45 min. late. Sent to 2 other locations for my truck. No trucks. Finally found the truck i rented. 10 ft. i reserved it over a week ahead, it was gave to a person who reserved it the day before, while i stood there. Three people guaranteed i would get this truck. Never again U-Haul!

Leo S. 
Clasificación:
5.0

El cliente no dejó un comentario.

KELLEY C. 
Clasificación:
2.0

We were told by someone not an employee "just park it over there and dont hit anything" The lot was full and we could've used some guidance but no one was at all interested in assisting us.

Alejandro R. 
Clasificación:
5.0

They unhooked the trailer for me

John B. 
Clasificación:
3.0

They were closed, so our dropoff was just to their lot which was in total chaos. We wanted to ensure the trailor was parked somewhere not blocking something else but that was impossible with the layout. There was no sign or indication as to 'return here' or anything like that - you just had to hope where you parked it was okay.

Alejandro R. 
Clasificación:
1.0

I was charged .99 per mile online it was .69 per mile. I won't use this place again nor recommend it to anyone. The only thing it has going for itself is a convenience location. A situation arose and they were not accommodating at all. It was just about making money. I don't have a problem paying but due to the situation I think I should have been charged according or offered other options.

ODESSA J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Teresa H. 
Clasificación:
5.0

Overall experience was great

Alice E. 
Clasificación:
5.0

El cliente no dejó un comentario.

rick J. 
Clasificación:
3.0

I scheduled the truck from 4-10 PM and I was not able to pick up the truck until just after 5PM even though it was guaranteed ready by 4PM

Keegan H. 
Clasificación:
2.0

Make sure that businesses used are reliable when it comes to someone actually being at the location, by the time UHaul customers show up to pick up trucks. Supposed to pick truck up at 10, was there 9:40. No one showed up until 10:30 and UHaul's computer system didn't help expedite the process...it kept hanging up while the gentleman was entering my info. It was after 11 before I could leave with the truck.

SHERRY H. 
Clasificación:
5.0

Excellent service

sam P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Eugene J. 
Clasificación:
5.0

Be able to help more on the phone instead of making everything an online process. I lost 45 mins of movie time due to no one being able to help me over the phone.

Jim H. 
Clasificación:
5.0

Truck was brand new. Our sales rep went over all the important features and was friendly. Drop-off/pickup was easy. They even stayed late so we could get the truck in time to move our horse trailer for mandatory hurricane evacuations! Great experience and service

Rebecca W. 
Clasificación:
5.0

Thoroughly accommodating. Vehicle in excellent condition. Never a concern about its operation.

Scott L. 
Clasificación:
3.0

Everything was fine.

Claudia B. 
Clasificación:
3.0

El cliente no dejó un comentario.

lakendrae J. 
Clasificación:
1.0

Service was poor. Had to get hitch switched out. No one there would help me do that.

Paul S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Amili H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Tim F. 
Clasificación:
4.0

The steering on that truck seemed loose.

Jim B. 
No se han enviado comentarios para esta ubicación.

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