Customer Reviews for Crawford County Storage Inc
(Distribuidor de U-Haul del vecindario)

245 comentarios

1817 E Hwy 64   Alma, AR 72921

(479) 632-0801

Horarios de la ubicación

  • Lun. - vie.: 9 a. m. - 5 p. m.
  • Sáb.: 9 a. m. - 12 p. m.
  • Dom.: cerrado

Servicios en esta ubicación:

Contáctanos

(479) 632-0801

1817 E Hwy 64
Alma, AR 72921

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - vie.: 9 a. m. - 5 p. m.
  • Sáb.: 9 a. m. - 12 p. m.
  • Dom.: cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos

Clasificación:
5.0

Nothing. This is the best facility to rent from. Great costumer service

Kevin E. 
Clasificación:
2.0

The agent very unfriendly

JACOB R. 
Clasificación:
5.0

Everything was great!

Julie K. 
Clasificación:
1.0

The customer service rep was rude and not helpful, she acted like it was our fault we asked if military discount was applicable, the number we called advised us to ask this place for military discount, we did and had a rude response because she had to readjust and do extra paper work. She seemed displeased that she had extra paper work even though we was the only people in line. The truck was dusty and wasn't sanitized, had mild crumbs.

THOMAS C. 
Clasificación:
5.0

The alignment was severely off. I would suggest a front end alignment. At the least.

GRADY C. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL P. 
Clasificación:
3.0

Passenger window crank was broken. So had to travel without air and window down!! No effort to tell what the tow button was used for, so it cost a lot more gas. We weren't towing anything! There should be a return of $$ for the problems!! It shouldn't have cost $125.00 for gas for 237 miles!

CHARI G. 
Clasificación:
3.0

El cliente no dejó un comentario.

Rodney H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nancy H. 
Clasificación:
5.0

El cliente no dejó un comentario.

GARY RAYMOND H. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN R. 
Clasificación:
5.0

Nothing. Everything worked just fine.

Brad W. 
Clasificación:
5.0

Very friendly staff.

JOHN S. 
Clasificación:
5.0

El cliente no dejó un comentario.

MATTHEW N. 
Clasificación:
5.0

El cliente no dejó un comentario.

RICKY R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Latasha M. 
Clasificación:
5.0

El cliente no dejó un comentario.

SUMMER B. 
Clasificación:
5.0

My experience at this facility was perfect!

EULAND M. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT M. 
Clasificación:
5.0

El cliente no dejó un comentario.

AMY B. 
Clasificación:
3.0

When ask for a dollie to rent the lady working said I probably wouldn't need one . Didn't get 1 and everything carried by hand .

ALMA B. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT M. 
Clasificación:
3.0

El cliente no dejó un comentario.

Russell C. 
Clasificación:
5.0

El cliente no dejó un comentario.

William B. 
Clasificación:
4.0

El cliente no dejó un comentario.

JERRY H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Mae F. 
Clasificación:
2.0

Agent was not friendly and truck was not clean. Agent never left behind the desk.

Michael G. 
Clasificación:
3.0

El cliente no dejó un comentario.

Douglas C. 
Clasificación:
5.0

Great job

JOHN M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Roderick H. 
Clasificación:
5.0

El cliente no dejó un comentario.

ALice E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Anthony C. 
Clasificación:
5.0

Everything was great but the windshield was very dirty.

TERRY B. 
Clasificación:
3.0

I never got more than 2 feet from the door. The lady advised me of where the truck and trailer should be parked and then locked up after I went outside, so no, personnel was not helpful. i never saw more than a few square feet of the facility so cannot say if it was clean but it wasn't inviting because the personnel were acting as if I were contagious and hazardously so.

Rita B. 
Clasificación:
5.0

El cliente no dejó un comentario.

jack H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Renee T. 
Clasificación:
5.0

Friendly and professional.

Brian S. 
Clasificación:
4.0

Wanted to tell them my experience with the truck I rented. Good to leave the keys and leave. At anything over 50 mph the truck would make a super ball lookcalm. Door seal on driver side door so bad at anything above 45 mph the wind noise was unbearable had to use ear plugs for when I went to range to stand it. Passed through a rain shower and water came in past same seal and gave me a bath. Multiple X parks on truck from previous accidents bed not water right several wet boxes on right side of truck after same rain storm.

JAMES P. 
Clasificación:
1.0

I left the garage door opener in the uhaul , I called and the lady said the truck went out and Would be out for a week , I asked if she could call and see if it's in there because I had to turn it in the the rental we just left she said no they prob would t answer anyways and I asked again she said she would probably get the voicemail to call back next week to see if it's in there and I love by this location as soon as I hung up I see the Same 26ft truck pulling out of their location so this customer was still there and she wouldn't even go see if it was in the car . I was so shocked and pray it's there when it comes back and the one that has it now doesn't lose it but she could of avoided that but just looking over the visor because he was still there when j was talking to her

crystal R. 
Clasificación:
5.0

Great customer care. Fast!

ted D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kevin J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Eric V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert S. 
Clasificación:
5.0

El cliente no dejó un comentario.

gary J. 
Clasificación:
5.0

El cliente no dejó un comentario.

sandy J. 
Clasificación:
4.0

El cliente no dejó un comentario.

LYNN M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Angela R. 
Clasificación:
3.0

El cliente no dejó un comentario.

jessica H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Tami M. 
Clasificación:
3.0

Not enough space to drop off truck

Lora P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Raymond C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Randy J. 
Clasificación:
5.0

These folks are great! Alma is my hometown.

Jeannie W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jaclyn M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Linda D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Scott S. 
Clasificación:
5.0

El cliente no dejó un comentario.

mike H. 
Clasificación:
4.0

El cliente no dejó un comentario.

mathew L. 
Clasificación:
5.0

El cliente no dejó un comentario.

James H. 
Clasificación:
5.0

Just keep doing what you are doing..

wayne F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Walter H. 
Clasificación:
5.0

El cliente no dejó un comentario.

paula B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ken H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Timmy A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gary W. 
Clasificación:
5.0

El cliente no dejó un comentario.

James F. 
Clasificación:
5.0

nothing

roger S. 
Clasificación:
5.0

Everything was wonderful

Judy H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard N. 
Clasificación:
5.0

The attendant on duty went out of her way to make me feel special. I can appreciate good customer service and hers was truly exceptional.

Frederick C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Wayne R. 
Clasificación:
1.0

They initially told me the rental was $29. Told me I'd have to rent a dolly because they don't come with them. I literally had the uhaul for 4 hours brought it back with gas because if I don't I'd get charged another $40. By the time it was all said and done they charged me $128! And it doesn't stop there. I look into my account and they take $128 more. So if you want a uhaul for 4 hours it'll be over $250! I wouldn't recommend uhaul or the locations!

Nathan M. 
Clasificación:
5.0

Superb service. Clean equipment.

JIM AMY W. 
Clasificación:
4.0

I wasn't told there closing times, nor was I told where to leave the keys at drop off.

SHERRY S. 
Clasificación:
5.0

Service was amazing. The people are so kind and very helpful.

Tamee R. 
Clasificación:
4.0

El cliente no dejó un comentario.

BEVERLY V. 
Clasificación:
5.0

Exceptional service from clean and efficient business.

Stephen T. 
Clasificación:
5.0

Excellent except for drop box for the key return was not easy to find.

Irma W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Paula D. 
Clasificación:
5.0

No comment .

John C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ty H. 
Clasificación:
5.0

They did a great job as well ??

Joe C. 
Clasificación:
5.0

The 26 foot uhaul truck I used the speedometer didn't work and I couldn't get it over 45-50 on the interstate the rpms would max out seemed like it wouldn't shift

brandon H. 
Clasificación:
4.0

Rita helped wit check-in and even stopped back by after hours to make sure I was ok

Frederick C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joseph D. 
Clasificación:
5.0

the trailer didn't have a jack to raise it up. I had to use my truck jack to pick it up because it was too heavy to do by myself, and I picked it up after hrs. My wife said it was a good thing that I picked it up because she would not have been able to do it.

hank M. 
Clasificación:
5.0

Very helpful

jim A. 
Clasificación:
5.0

El cliente no dejó un comentario.

greg G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Chris C. 
Clasificación:
5.0

The truck I rented could use a set of new wiper blades. I will most definitely tell all my family nd friend's about Crawford County Storage of Alma. The lady was super nice nd very helpful.

marie C. 
Clasificación:
5.0

twice now ive used this place, had to have a car hauler, i chose a trailer for for my jeep, tires on jeep rubbed on fenders but i drove it on anyways, straps that come with trailer over tires were 2 ft to short so i had to use my own, but no biggie, one thing that got me was i only needed trailer for 15 mile haul, and said where i was taking the jeep was i mean right across from main u-haul in ft smith and i could drop it off there in 1 hr and they could rent it out again, i was told if i did then it would be considered 1 way and cost another 40, i dont think so JIM, so i just drug the trailer behind me for all my stops and had it for 6 hrs, but i wasnt going to pay 40 more dollars and i wasnt going to run it back to our town and then back to ft smith, i guess they have their rules, overall U-Haul was great

bert P. 
Clasificación:
4.0

El cliente no dejó un comentario.

steven D. 
Clasificación:
5.0

Excellent customer courtesy!

ted D. 
Clasificación:
5.0

Feedback is relative to uHaul (see below) and not the pick-up location. Pick up location did a fantastic job. uHaul feedback: After setting up the reservation online, I received an email stating someone would contact me two days prior to pick up. I never received that call. I reached out to my preferred pick up place less than 24hrs before pick up and they indicated I had to go somewhere else to pick up the trailer. I don't feel I would have known this, at least not in a timely manner, had I not reached out. I was able to re-coordinate with my original preferred pick up location. This is the second time I have rented a car hauler and had a similar experience the first time. Simple communication that aligns with the initial reservation email would have been sufficient.

Jim H. 
Clasificación:
5.0

Beautiful store and great staff!

Laura M. 
Clasificación:
5.0

My experience was easy and affordable. Thank you!

Ashley R. 
Clasificación:
4.0

El cliente no dejó un comentario.

benny A. 
Clasificación:
5.0

Equipment was transferred to pickup location. Not cleaned from previous location.

kevin B. 
Clasificación:
3.0

El cliente no dejó un comentario.

Christopher S. 
Clasificación:
5.0

El cliente no dejó un comentario.

chitwood D. 
No se han enviado comentarios para esta ubicación.

Servicios adicionales en esta ubicación

  • Ícono de camión de mudanza
    Camiones para mudanza

    ¡Tenemos la mayor selección de camiones nuevos!

  • Ícono de remolque
    Remolques y remolcado

    ¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!

  • Ícono de suministros de mudanza
    Suministros de mudanza

    ¡Venedemos cientos de productos para que las mudanzas sean más simples!

Volver
arriba