Great service will be using the location I got the uhaul again
Comentarios de los clientes para Crain Equipment
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Testimonios de clientes recientes de Crain Equipment
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Everything went great! Renting a trailer is the only way to go, and very reasonably priced.
Best UHaul dealership I've ever dealt with! Very friendly and super helpful! I won't go anywhere else!!!
clean Inside of cab
The unit needed to be swept out.
They were super helpful with getting the trailer hooked up and setup on a very nasty and cold day! Thanks!!
I was charged multiple times for a product because of the receiving locations error. The problem has been fixed but by multiple calls by me. I do not have the time nor do I get paid for correcting Uhauls mistakes. Very dissatisfied with poor service. Had I not noticed the mistake I would've been charged an additional $280.
Great service!
the truck was a harazard and nothing of yet was done about it so yes i am still pissed off i did do a phone complaint
We were charged for extra mileage, but not refunded for over filling fuel in truck. That's shady business and a bad practice. I feel that Crain Equipment should approach your employer to ensure this does not happen again, considering this reflects your business negatively.
trailer ready and staff assisted me with hook up. very professional.
Great service, great people!
Yes, but they need a much better drop off location.
It was great doing business with this location!
Easy in and out, convenient.
Crain Equipment was very nice and helpful. I highly recommend.
The Reason for the equipment was rated no was the tiedown strap wasn't useable, but it was quickly replaced and we were on our way with very little delay. We were very pleased with the service.
I was notified on short notice about this drop off location. It was difficult to find and was not open so I had to keep making calls in order to a uhaul representative in order to find it.
The lady spent a lot of time to help me find a truck and although it took 2 hours to find something she was very nice and helpful.
The customer service was as good as any I have ever experienced, excellent communication, and things were done as expected.
My rental point was not my pick up point, but about 10 miles further. I was NOT notified by reservations and this created a schedule issue. Both the locations, Jonesboro and Brookland, we're professional and apologic
Excellent customer service!
This transaction could not have been better. Excellent people to work with. Thank you for the pleasant experience.
The people were very pleasant. Access was easy & has 24 hr drop off.
Excellent!! Very friendly and worked with us to pick it up!!
The lady that rented the U Haul to me was very nice and helpful, She even called on my moving day to see if everything was going well. Very nice lady.
Would recommend extra care in having the equipment clean. The windshield was dirty and a window had been left part way down and it had rained into the equipment on the passengers seat. In addition the selected location that I had selected for pickup was much closer to my locational needs than the final pick up. Not sure why the need to move this.
Make sure the employees know how to work the trailers. It took two hours to pick up the trailer because the trailer lights wouldn't work.
Nothing the trailer rental couldn't have went smoother
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