The place was great. The staff was Friendly. But the Truck I used was in some serious need of preventive maintenance. It was such a bad experience with that truck I was actually nervous about driving it where as all the other U-Hauls have been great.Eric H.
Customer Reviews for Crain Equipment
(Distribuidor de U-Haul del vecindario)
Brookland, AR 72417
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - vie.: 8 a. m. - 5 p. m.
- Sáb.: 8 a. m. - 12 p. m.
- Dom.: cerrado
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.MICKEY L.
I was guaranteed a rental for Thursday at 8 am for a rate of $440 for 700 miles with the first several hundred included in the $29.99 rate. On the day of pick up someone canceled our order even tho we needed it. The story gave us my truck and told me that we would get it for the same price as we were quoted on the quoted on the phone. Today they charged us $400 extra dollars and tried to tell me they couldn't do anything about it.Christopher O.
El cliente no dejó un comentario.CHRISTOPHER F.
El cliente no dejó un comentario.Roy O.
El cliente no dejó un comentario.Libby M.
El cliente no dejó un comentario.Melissa G.
Great service will be using the location I got the uhaul againchristopher W.
Everything went great! Renting a trailer is the only way to go, and very reasonably priced.Mike A.
Best UHaul dealership I've ever dealt with! Very friendly and super helpful! I won't go anywhere else!!!Rick E.
El cliente no dejó un comentario.DANIEL M.
clean Inside of cabTaya L.
El cliente no dejó un comentario.CASEy S.
The unit needed to be swept out.Allan L.
El cliente no dejó un comentario.Christopher J.
El cliente no dejó un comentario.Benjamin M.
They were super helpful with getting the trailer hooked up and setup on a very nasty and cold day! Thanks!!kody M.
El cliente no dejó un comentario.Robert C.
I was charged multiple times for a product because of the receiving locations error. The problem has been fixed but by multiple calls by me. I do not have the time nor do I get paid for correcting Uhauls mistakes. Very dissatisfied with poor service. Had I not noticed the mistake I would've been charged an additional $280.Nathan H.
El cliente no dejó un comentario.Andrea B.
El cliente no dejó un comentario.Randall W.
El cliente no dejó un comentario.JERRY H.
Great service!TERESA H.
El cliente no dejó un comentario.ERIK S.
El cliente no dejó un comentario.brian W.
the truck was a harazard and nothing of yet was done about it so yes i am still pissed off i did do a phone complaintgilbert S.
We were charged for extra mileage, but not refunded for over filling fuel in truck. That's shady business and a bad practice. I feel that Crain Equipment should approach your employer to ensure this does not happen again, considering this reflects your business negatively.clare W.
El cliente no dejó un comentario.Larry E.
El cliente no dejó un comentario.rhonda W.
trailer ready and staff assisted me with hook up. very professional.ray H.
Great service, great people!Michael H.
El cliente no dejó un comentario.MISAEL J.
Yes, but they need a much better drop off location.JASON S.
El cliente no dejó un comentario.SHAMIKA M.
El cliente no dejó un comentario.DAVID M.
It was great doing business with this location!Bruce L.
Easy in and out, convenient.james L.
El cliente no dejó un comentario.JO H.
El cliente no dejó un comentario.joey B.
El cliente no dejó un comentario.Aaron T.
El cliente no dejó un comentario.KARA J.
El cliente no dejó un comentario.Glenn H.
El cliente no dejó un comentario.aaron C.
El cliente no dejó un comentario.Billy G.
Crain Equipment was very nice and helpful. I highly recommend.Billy I.
El cliente no dejó un comentario.ShinHan W.
El cliente no dejó un comentario.Charles T.
The Reason for the equipment was rated no was the tiedown strap wasn't useable, but it was quickly replaced and we were on our way with very little delay. We were very pleased with the service.Donald W.
El cliente no dejó un comentario.LINDSEY S.
I was notified on short notice about this drop off location. It was difficult to find and was not open so I had to keep making calls in order to a uhaul representative in order to find it.KORI R.
The lady spent a lot of time to help me find a truck and although it took 2 hours to find something she was very nice and helpful.CHRISTOPHER P.
El cliente no dejó un comentario.SHELLBIE M.
El cliente no dejó un comentario.Barry W.
El cliente no dejó un comentario.NORMAN S.
El cliente no dejó un comentario.JOHN G.
El cliente no dejó un comentario.georgia S.
The customer service was as good as any I have ever experienced, excellent communication, and things were done as expected.JOHN W.
My rental point was not my pick up point, but about 10 miles further. I was NOT notified by reservations and this created a schedule issue. Both the locations, Jonesboro and Brookland, we're professional and apologicLARRY C.
Excellent customer service!KRISTIN R.
El cliente no dejó un comentario.JOSEPH C.
This transaction could not have been better. Excellent people to work with. Thank you for the pleasant experience.MICHAEL B.
El cliente no dejó un comentario.charlotte D.
El cliente no dejó un comentario.David T.
El cliente no dejó un comentario.Dale C.
El cliente no dejó un comentario.Delbert B.
El cliente no dejó un comentario.RANDY K.
The people were very pleasant. Access was easy & has 24 hr drop off.edwin C.
El cliente no dejó un comentario.RICK W.
Excellent!! Very friendly and worked with us to pick it up!!TIM T.
El cliente no dejó un comentario.RICHARD W.
El cliente no dejó un comentario.DAVID W.
El cliente no dejó un comentario.Justin H.
El cliente no dejó un comentario.DAVID J.
The lady that rented the U Haul to me was very nice and helpful, She even called on my moving day to see if everything was going well. Very nice lady.SUSAN F.
El cliente no dejó un comentario.JAMES A.
Would recommend extra care in having the equipment clean. The windshield was dirty and a window had been left part way down and it had rained into the equipment on the passengers seat. In addition the selected location that I had selected for pickup was much closer to my locational needs than the final pick up. Not sure why the need to move this.RANDOLPH S.
El cliente no dejó un comentario.James C.
El cliente no dejó un comentario.GLENDA L.
El cliente no dejó un comentario.janet C.
Make sure the employees know how to work the trailers. It took two hours to pick up the trailer because the trailer lights wouldn't work.BILLY M.
Nothing the trailer rental couldn't have went smoother