Customer Reviews for Craigs Auto Experts
(Distribuidor de U-Haul del vecindario)

258 comentarios

1708 Veterans Memorial Dr   Abbeville, LA 70510
(Hwy 14 By-Pass)

(337) 898-1923

Horarios de la ubicación

  • Lun. - mar.: 7 a. m. - 4 p. m.
  • Mié: 7 a. m. - 3:30 p. m.
  • Jue. - vie.: 7 a. m. - 4 p. m.
  • Sáb.: 7:30 a. m. - 11 a. m.
  • Dom.: cerrado

Servicios en esta ubicación:

Contáctanos

(337) 898-1923

1708 Veterans Memorial Dr
Abbeville, LA 70510
(Hwy 14 By-Pass)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - mar.: 7 a. m. - 4 p. m.
  • Mié: 7 a. m. - 3:30 p. m.
  • Jue. - vie.: 7 a. m. - 4 p. m.
  • Sáb.: 7:30 a. m. - 11 a. m.
  • Dom.: cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos

Clasificación:
5.0

El cliente no dejó un comentario.

JOSEPH C. 
Clasificación:
4.0

El cliente no dejó un comentario.

joshua L. 
Clasificación:
1.0

NEVER RECEIVED UHAUL!!! Drove all the way from Houston, Tx to Abbeville, La to pick up uhaul and location never answered the phone, no one was at location. Called uhaul after hours of trying to reach Craig's Auto and uhaul said someone took our uhaul the day before and returned it in Tx already!!!! And could not find us a replacement. Drove 300+ miles FOR NOTHING!!! Told us we need to reschedule another pick up!! This terrible terrible service deserves a free uhaul!!!!!!

Linzy H. 
Clasificación:
5.0

Reserved my truck for the Lafayette, La location. My reservation was apparently moved to the Abbeville, LA location without any notification. Employees in Lafayette location were rude. Employee in Abbeville location was great.

Joshua L. 
Clasificación:
5.0

Don't send me to other Uhaul locations that are closed before sending me here. Craig's was beyond excellent, Uhaul regional was absolutely abysmal.

Christian B. 
Clasificación:
5.0

OMG, Mr. Herbert's services were outstanding!! He is truly a jewel to the area. If I had to rate his services, I would rate as 100%. Mr. Hebert went out of his way to make sure that I received the equipment that I needed! As I always say and know that God places people right where you need them!! Thank you once again! I will definitely use your services again.

Clara G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dennis D. 
Clasificación:
4.0

El cliente no dejó un comentario.

Theldorine S. 
Clasificación:
5.0

Mr.Craig was very nice,informative, really nice location was a plus for me, just couldn't get my phone to work right for location update in returning the truck, but really served its purpose for moving washer n dryer Thank you so much

Mona A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tanya C. 
Clasificación:
5.0

They didn't have an dollies but it wasn't no big deal. We really didn't need it.

samantha D. 
Clasificación:
5.0

Gentleman here helped right the wrong that the pick up location started. Pickup location did not tell me I needed to put gas in the empty truck that they rented to me. They also did not include my dolly.

RENE B. 
Clasificación:
5.0

My experience needed no improvement

harmony R. 
Clasificación:
4.0

El cliente no dejó un comentario.

Keith B. 
Clasificación:
3.0

Wasn't emailed my receipt and I don't agree with my charges and are unable to get anybody to tell me why

Warren S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gary B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Paula K. 
Clasificación:
1.0

First I rented the truck 5 miles from where I needed it. I get a text before I got to the facility that i had to drive 25 miles each way to pick up the Truck. I was charged for the extra miles when I didn't need to. The truck was out of gas. I barely made it to a gas station. Truck was filthy inside and out. When I brought the issues to the attendant he told "it is what is", rent it or not I don't care. "You don't have to use it". By this time I had already paid helpers and didn't have a choice. You would think a company like Uhaul would care more about their image and the integrity of there representatives.

Charles G. 
Clasificación:
5.0

El cliente no dejó un comentario.

L. TeNeil M. 
Clasificación:
5.0

Truck was not clean smelled the smoke I had to clean inside before using but over all truck drove well and did the job

Randall R. 
Clasificación:
1.0

Customer service was horrible

Jaselle L. 
Clasificación:
3.0

Just an old gas station but serves a good purpose

Charles A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brian D. 
Clasificación:
5.0

Service was great. Truck was ready when I got there.

Tim A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mckenzie D. 
Clasificación:
2.0

Had a hard time understanding how the chains and light wire was dragging and arguing with me that it's my fault. I had to buy a new trailer light harness to have lights on the trailer.

Adam N. 
Clasificación:
5.0

Craig was very nice and accommodating. Very patient and understanding about our situation and helpful. He was prompt and the equipment was ready to go. Thank you Craig and keep up the good work.

Amber W. 
Clasificación:
2.0

I was overcharged 80$ and the man didn't want to help figure out y. I need answers

Dawn P. 
Clasificación:
5.0

Very corporative.

Terri H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Wayne A. 
Clasificación:
5.0

Owner of company was very personable and provided good customer service.

Cyntrell E. 
Clasificación:
5.0

Easy & fast service!

Stacey A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Victoria L. 
Clasificación:
3.0

El cliente no dejó un comentario.

FREDERICK G. 
Clasificación:
5.0

.

Jon D. 
Clasificación:
4.0

KEEP UP WITH THE GOOD JOB!!!

Nicole F. 
Clasificación:
1.0

Just rude. Also, i brought truck back with 3/4 full t ad nj of gas and He had the gall To charge me for 6 miles. This guy is ripping people off and is a creep about it

joy C. 
Clasificación:
3.0

was after hours so didnot inner act with business but to drop off keys

Peggy R. 
Clasificación:
3.0

El cliente no dejó un comentario.

Johnathan T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Burton F. 
Clasificación:
5.0

El cliente no dejó un comentario.

James W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Curtis A. 
Clasificación:
4.0

El cliente no dejó un comentario.

Kelli A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ronald W. 
Clasificación:
5.0

Easy and convenient

Catherine T. 
Clasificación:
1.0

Terrible communication on this 24/7 program. Location was very rural - for phone internet connection. Was relocated from Lafayette location - major inconvenience. Server was down for approval ? Rental pads were not included. I will be elevating this to regional director- but would expect a call.

Randy G. 
Clasificación:
5.0

All good

Donald D. 
Clasificación:
3.0

The drop off location was clean enough but the attendant seemed to be totally unaware of the mobile app and what it was asking me to do which was take photos before turning in the truck. U-Haul agents need to be trained and knowledgeable about the app and work with the customer to do what the app is asking the customer to do. The mobile app is a good idea but it doesn't work correctly when the truck is not at the location you expected to pick it up . The agent should not override the actions the app is expecting the customer to perform. The next customer won't be me.

Norby D. 
Clasificación:
5.0

Craig was awesome. Very knowledgeable and funny. Help us out above and beyond what I expected. 5 stars all the way I'd give him more if I could!!

Lisa L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Matthew C. 
Clasificación:
5.0

Pick up app problems but Customer service was awesome. Mr Craig at Craig's Auto Experts gave me his number to call him if I had any problems and my app wouldn't work and he came out and rented it to me on a Sunday

Craig C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert B. 
Clasificación:
5.0

Quick and easy. Very nice people.

MARGARET K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ann H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael B. 
Clasificación:
5.0

Friendly

Chip M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Colin S. 
Clasificación:
5.0

I had an issue with a Service light for the Stabiliytrack. I called 1-800 number and no one seemed to be sure how to handle. I was Told to keep driving if there were no noticeable changes in handling.

joseph F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kristy T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Percy L. 
Clasificación:
5.0

El cliente no dejó un comentario.

David A. 
Clasificación:
5.0

I thought there was an automatic key box but I guess not because we had to go inside

Kevin B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Stephanie C. 
Clasificación:
1.0

The man at this location was very disrespectful. I wouldnt recommend this place to no one. He is very unprofessional. He doesn't no how to tall to people. I will give this place a negative.

Ebony V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jules H. 
Clasificación:
2.0

Hire and train better more qualified and focused individuals.

Claude L. 
Clasificación:
5.0

ALL Good!

gayle L. 
Clasificación:
5.0

Great location.

Richard C. 
Clasificación:
5.0

I placed the original order at this location. Bc the place I was moving into wasn't ready I needed extra days. Craig Hebert went into the system to allow me the days for free but the trailer was already rented. I was charged $80 for those days and I feel it should have been free. I already paid $500 to U Haul for that weekend. I hope to receive a credit to my credit card

shay C. 
Clasificación:
5.0

Mr Craig is always very helpful !!!

Ronald B. 
Clasificación:
3.0

Truck should not have been released in its condition.

Emily L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kalob S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Thomas B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Todd D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Katelyn B. 
Clasificación:
3.0

El cliente no dejó un comentario.

charlotte B. 
Clasificación:
5.0

El cliente no dejó un comentario.

reiss H. 
Clasificación:
5.0

Excellent service at this location!

patrice S. 
Clasificación:
5.0

El cliente no dejó un comentario.

reiss H. 
Clasificación:
2.0

El cliente no dejó un comentario.

Diane L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Donna F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Timothy D. 
Clasificación:
5.0

El cliente no dejó un comentario.

KARLAN D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mona R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michelle F. 
Clasificación:
5.0

Our sales associate was so very pleasant. She was busy and it was hectic, but she was so professional and friendly.

Erica D. 
Clasificación:
3.0

There was no real sign stating that is was a Haul that we could see. But the gentleman running the place was very nice and helpful when we returned our truck

Jacquie B. 
Clasificación:
3.0

Lucky to find a truck in the Lafayette, LA area. I needed a 15 or 16 truck but opted for a 20 foot for a low pack level. Found only a 26 foot truck available. The truck had damage which the location did not note nor mention. I took the insurance to cover the situation.

Stanley B. 
Clasificación:
3.0

Owner couldn't determine how to pull up my mileage overage from his computer so I could pay. Asked me to return twice. Then requested I call in or leave my credit card. I didn't feel comfortable that he was competent to figure it out so I then called uHaul and paid over the phone. Positive: The location was convenient.

Troi R. 
Clasificación:
5.0

El cliente no dejó un comentario.

allen R. 
Clasificación:
5.0

El cliente no dejó un comentario.

LARRY H. 
Clasificación:
4.0

I reserved a certain size trailer online and the next morning, after we had made all of our reservations for the trip, received a phone call to say that the s size trailer was not available. I feel your online info should be accurate and up to date.

Ellen M. 
Clasificación:
1.0

Ensure the reservations are correct before the customer arrives and be presentable with quality customer service.

Julia A. 
Clasificación:
5.0

Cupholder was broken, and the check gas cap light on the info panel was on. Other than that, it was great.

Adam M. 
Clasificación:
3.0

El cliente no dejó un comentario.

David M. 
Clasificación:
4.0

1. Don't let customers reserve units which are not available. 2. Don't replace the unit the customer reserved with another which is also unavailable, located at a pick up spot which is closed on the pick up day. 3. Don't make the customer drive 40 miles (one-way) for the second replacement unit for the one he reserved. 4. When you mess up the reservation this horribly, give the customer a significant discount.

Gregory L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bessie L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Aaron G. 
Clasificación:
5.0

Great Experience

Paul S. 
Clasificación:
3.0

El cliente no dejó un comentario.

NeDaeshea M. 
No se han enviado comentarios para esta ubicación.

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