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Rod Kemp
Customer Reviews for Cox Hwy 195 Farm and Tire
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Everything ran great. Was a stressless transition...
Jamie MartinThere is nothing I saw that needed improvement
David LanghamThe staff were very friendly. The owner even offered to fax some papers for me so I wouldn't have to drive 40 miles to fax them. Thank you Barry.
Robert FarrEverything was great.
Daniel FrostSara was great!
RON THOMASGreat people! Easy and quick rental. Need more trailers
Diana BickelhauptGreat
Richard EvansGreat people and very helpful. Will be using them again in the future.
BRYAN HOODDropping off online needs to be an easier process.
JOSEPH WRONAReally good service
crossroad FurnitureNothing. Extremely friendly and easy to work with.
Dorothy BenfordMake sure you clean out the trash in the vehicles. There was still seeds from whatever the last person ate, plus a full ash tray that stunk up the vehicle, and random receipts and paper from the last customer.
JOHN NORDI had great service and no need for any changes in the process at cox farm's.
Doug CarpenterCox Farm Supply is an amazing place to do business. Would highly recommend them for all of your u haul needs.
Allen GrayVery helpful staff. Good location and I plan to use them again and a couple weeks.
MIKE ADAMSNo identifiable office, personnel hard to find. I was told computer was off for the day but his wife could call it in on her phone right away and he would call her right now. We looked everything over including the gas level, he said everything was fine. I rented from 8am Friday to 8am Sunday. I turned it in at noon Saturday. I received an email bill Monday (Memorial Day) charging me extra gas and 2 additional days rental. I called 1-800- uhaul number was put on call back only to have the woman that called back transfer me to “CUSTOMER SERVICE” . I was put on hold 45 minutes when someone picked up then hung up. I called again and signed up for callback. An hour later a very helpful Yolanda Fitch called me back and helped me get the ball rolling and file a dispute for the charges. That’s where I am at now waiting for District Supervisor to review the matter. At this point I’m not sure whether I got ripped off or not but I was over charged almost $100 because the drop-off point dropped the ball. My thanks goes out to ms. Yolanda Fitch, you rock!
PAUL HICKEYGreat service every time I rent.
Don BryanHonestly, not one thing. This was the best experience I could have ever hoped for. Made our move very easy. Truck was immaculate!!
Jonathan CrumptonMy only request would be for all locations to be as kind, respectful and professional as they were.
Jessica BurlesonGood place to do business with. Everyone was very helpful in assisting me with all my needs with the rental.
Clyde GarrisonEverything was clean and great thank you
Catherine DawsonCustomer Service was excellent! The girl was so very nice and tried to accommodate all my needs! Highly recommend this location!!!
Kesia MarksVery nice, went out of their way to help with an issue, courteous and professional..
Pamala MillerGreat place to rent from.
A and H WoodworkingService was excellent and quick. Very friendly and helpful.
RICHARD CASTETTERSarah at Cox Farm Supply went above and beyond. Customer service excellence by her after having a terrible experience with an online order. (The truck was smaller and was 78 miles from the reservation location.). Sarah saved the day. Can’t recommend her enough foe your U-Haul needs. She will take care of your needs.
Lisa ShipmanFast and easy rental!!
Keith TidwellSuper fast to rent and friendly service!!!
Keith TidwellBest customer service ever.
A and H WoodworkingNothing
Abigail FlanaganThe cab had a cigarette odor. There was an empty can in the cab other than that it was a good experience
Kelley MobleyThese people took care of my return immediately upon entering. Awesome job!!
Lesa LeonCarry it for me??😃😎
James PruittWonderful staff
Scott FleckSo easy & simple. & awesome people.
Kendra HendonThere was some kind of Greace in the truck very gross
WAYNE HOFFMANVery friendly staff.
Dean Bradfordtook care of business promptly
Emmett LambertFriendly service, dependable equipment. Wonderful experience. Will recommend u haul to all my friends.
Kelley MobleyThe problem with this location is that due to needing to use your phone to return the vehicle, there is NO signal. Therefore it took us 45 minutes to return the vehicle because there is no way to return it without your phone due to the location being closed during our return time. Very difficult to get the website to load and even worse trying to get the GPS to pick up your location. very poor planning in the way the app and website run and the location of the return.
SHANNON LOTTLower your prices for this trailer, over rated, They should offer trailers with electric brakes, for people that have trucks with electric brake controllers. The surge Brake is awkward and harder to maneuver . what no spare tire, incase one goes flat.
Thomas CornelisonEasy fast transaction, great customer service.
James WigintonThe trailer was parked at the end of a gravel lot, and the spot it was in was very uneven , which made hooking up to it difficult. We had to hook the chains up, pull the trailer out of the ditch it was in and then could couple up. I'd have also liked it if the trailer was capable of linking to my vehicle's blind spot system, but this trailer was kinda old.
Nicholas MizeEverything was excellent and Sarah made it easy and stress free.
Eli Palmer