PAUL S. el 11/10/2020

Clasificación:

Tight access for large vehicles..Employee was extra helpful and did a great job

Clarence D. el 11/4/2020

Clasificación:

The after hours check in/out process needs to be simplified. Too much time is taken to accomplish either

David R. el 11/3/2020

Clasificación:

Can't think of any

Brian S. el 10/31/2020

Clasificación:

El cliente no dejó un comentario.

Vickie S. el 10/27/2020

Clasificación:

The equipment ran fine but it could've been cleaner a little bit on the inside there was sticky pop on the consul it wasn't very clean

Stephen L. el 10/25/2020

Clasificación:

The business was closed at the time I was supposed to pick up the truck. A sign on the door said they were out of the office and listed a phone number. Nobody answered the number. Called UHaul roadside assistance who connected me to someone who walked me through an online reservation of another truck. It was extremely annoying and inconvenient, and made me late for an appointment.

Kenneth N. el 10/16/2020

Clasificación:

El cliente no dejó un comentario.

Todd W. el 10/13/2020

Clasificación:

Location didn't have hitches for purchase, nor did they have furniture blankets for-rent in stock, thus requiring me to go buy a hitch elsewhere and then separately go to another Uhaul location to pick up blankets.

Natalie H. el 10/6/2020

Clasificación:

El cliente no dejó un comentario.

Zoe E. el 10/5/2020

Clasificación:

El cliente no dejó un comentario.

Dylan W. el 10/4/2020

Clasificación:

Was charged 100 when online said 44 and then i still haven't got my money back out of the 100 its been 2 days

Rylan S. el 10/1/2020

Clasificación:

El cliente no dejó un comentario.

melissa L. el 9/30/2020

Clasificación:

All good day today excellent

Jeffrey T. el 9/25/2020

Clasificación:

Thanks for a really good rental experience!

Doris B. el 9/22/2020

Clasificación:

El cliente no dejó un comentario.

Erin F. el 9/21/2020

Clasificación:

El cliente no dejó un comentario.

JAMES C. el 9/12/2020

Clasificación:

El cliente no dejó un comentario.

Crayton H. el 9/10/2020

Clasificación:

The young man working was phenomenal!! We were running late and he was very generous to wait for us. He made the process quick and easy. No improvement needed. Thank you ðŸ˜Š

JESSICA P. el 8/26/2020

Clasificación:

I not as soon as got out of the truck and a gentleman was already at the truck getting me checked out. Super friendly and quick! Would drop off or rent from this location again!

JULIA H. el 8/24/2020

Clasificación:

The truck ran poorly and had a taillight out. I had to drive across town to pick up the dolly I reserved a few days prior to the move date. Then I was told that I could drop the truck off in the town I was moving to but found out when I went to do so that I would have to pay an extra fee to do so. I had to drive the truck the 45 or so extra miles to return it to the original place. I'm not happy at all with this rental experience and I'm never renting from this place again.

David E. el 8/14/2020

Clasificación:

El cliente no dejó un comentario.

kevin D. el 8/10/2020

Clasificación:

They were great to work with and truck was ready when I got there. The staff was able to help me with every question that I had.

CHARLES W. el 8/9/2020

Clasificación:

El cliente no dejó un comentario.

jon P. el 8/8/2020

Clasificación:

El cliente no dejó un comentario.

EVAN B. el 8/4/2020

Clasificación:

We were charged a late fee because the person was not in office even though we were there well before time. Several other people standing around wondering why the person was not there

Nancy N. el 8/3/2020

Clasificación:

El cliente no dejó un comentario.

Dean A. el 8/2/2020

Clasificación:

Steep curb into a small lot made trailer scrape when leaving. Trailer was not what i expected, the one in the ad said there was a channel for a motorcycle tire but there was none. I was forced to buy a separate wheel chock for the trip

JOHN S. el 8/1/2020

Clasificación:

El cliente no dejó un comentario.

David P. el 7/31/2020

Clasificación:

El cliente no dejó un comentario.

michael J. el 7/30/2020

Clasificación:

No improvements necessary. Very satisfied.

Shelby H. el 7/28/2020

Clasificación:

The brake light and turn signal on the back left side of the van was in inoperable condition, and I was unable to complete the drop off process using my phone as I was asked to scan a barcode that would neither scan nor take a picture accepted by the site. I was lucky my friend was there to use her phone to complete the drop off or I would've been unable to get it processed.

Todd K. el 7/27/2020

Clasificación:

El cliente no dejó un comentario.

Chase G. el 7/27/2020

Clasificación:

El cliente no dejó un comentario.

James B. el 7/26/2020

Clasificación:

El cliente no dejó un comentario.

Jerry C. el 7/26/2020

Clasificación:

Online truck return system could not find our location for after hours return.

CYNTHIA D. el 7/25/2020

Clasificación:

Great customer service!

Lawrence P. el 7/23/2020

Clasificación:

El cliente no dejó un comentario.

TASHUA J. el 7/18/2020

Clasificación:

Chaz, Amanda and Eddie were great! They handled the mass of people and equipment with confidence and ease.

Carlyle S. el 7/15/2020

Clasificación:

The staff are AMAZING and very helpful!

EDWARD K. el 7/9/2020

Clasificación:

Nice people

Susan T. el 7/3/2020

Clasificación:

El cliente no dejó un comentario.

Tom P. el 7/1/2020

Clasificación:

El cliente no dejó un comentario.

ALEX H. el 6/28/2020

Clasificación:

El cliente no dejó un comentario.

Kyle S. el 6/27/2020

Clasificación:

El cliente no dejó un comentario.

Genevieve C. el 6/5/2020

Clasificación:

Make sure people know- include in initial "paperwork" and website info that at the time of pick-up there will be a delay, as you have to wait to be "approved".

William D. el 6/2/2020

Clasificación:

El cliente no dejó un comentario.

Pamela B. el 6/2/2020

Clasificación:

The young man, Josh, was extremely helpful with my plans and renting the equipment. He was friendly. Everything was ready and waiting when I got there. Excellent!

Debra L. el 5/28/2020

Clasificación:

El cliente no dejó un comentario.

Walter B. el 5/26/2020

Clasificación:

El cliente no dejó un comentario.

Casey L. el 5/22/2020

Clasificación:

Was given larger uhaul than expected, stuff slid around in the uhaul. Website is also not user friendly. It kicked me out multiple times when trying to pick up reservation. Would not recommended picking up via mobile again.

Sean D. el 5/18/2020

Clasificación:

Customer service was excellent!! I have had the same guy twice and he really is helpful and makes the experience of moving very easy I would recommend 100 percent

Shannon M. el 5/18/2020

Clasificación:

None

Teresa M. el 5/12/2020

Clasificación:

El cliente no dejó un comentario.

Jess L. el 5/1/2020

Clasificación:

El cliente no dejó un comentario.

Teresa M. el 4/28/2020

Clasificación:

El cliente no dejó un comentario.

Andrea T. el 4/21/2020

Clasificación:

El cliente no dejó un comentario.

Ed K. el 4/5/2020

Clasificación:

El cliente no dejó un comentario.

Keith H. el 3/23/2020

Clasificación:

El cliente no dejó un comentario.

Kenneth K. el 3/8/2020

Clasificación:

El cliente no dejó un comentario.

Melissa D. el 3/5/2020

Clasificación:

Josh did a great job, the check in process was friendly and timely.

Joshua J. el 3/3/2020

Clasificación:

Friendly staff very satisfied

Tommy S. el 2/7/2020

Clasificación:

El cliente no dejó un comentario.

Cody H. el 2/4/2020

Clasificación:

Couldn't have been an easier experience.

MAX P. el 1/21/2020

Clasificación:

El cliente no dejó un comentario.

George A. el 1/19/2020

Clasificación:

El cliente no dejó un comentario.

Casey D. el 1/15/2020

Clasificación:

El cliente no dejó un comentario.

Judy D. el 1/4/2020

Clasificación:

El cliente no dejó un comentario.

Kevin F. el 1/3/2020

Clasificación:

Some warning about truck brake/gas pedal being so close. Nearly rear ended someone with pedals being so close.

Aunicia S. el 12/26/2019

Clasificación:

Josh was super helpful and very nice. My truck was ready and warmed up when i arrived. Excellent experience!

Jacqueline G. | Reservation | el 12/7/2019

Clasificación:

The young man is proficient and courteous. He truly grasp what customer service is all about . This is my first time using a facility without 24 hr service . I should have been here along time ago.

Donald G. el 12/1/2019

Clasificación:

El cliente no dejó un comentario.

Nikki H. el 10/28/2019

Clasificación:

They were very friendly and helpful. Great customer service!

Rodger J. el 10/26/2019

Clasificación:

El cliente no dejó un comentario.

seth P. el 10/20/2019

Clasificación:

Dropped-off outside business hours, but the area appeared to be well-kept.

Lynn M. el 10/15/2019

Clasificación:

El cliente no dejó un comentario.

John F. el 10/8/2019

Clasificación:

I made the initial reservation on the phone for Sat/Sun. The person I talked with was in a phone center somewhere. The reservation was mistakenly made for Sun/Mon. Fortunately I caught this Friday but when I called (call center) to make it right I was told it was too close to the weekend and that the equipment was already booked for Sat/Sun. However They found what I needed at Cox Climate Control. Kind of a small operation but the customer service there was absolutely outstanding. So in the end no harm done and I'm making Cox my new go to Uhaul place. John

renee B. el 9/24/2019

Clasificación:

exiting the facility is interesting because it is on a blind exit - perhaps installing a mirror to see if traffic is coming around the corner would help.

Joseph D. el 9/20/2019

Clasificación:

El cliente no dejó un comentario.

Randi K. el 9/20/2019

Clasificación:

Nothing the guy who helped us was amazing and very nice would definitely go back to this location

William M. el 9/15/2019

Clasificación:

El cliente no dejó un comentario.

Avril D. el 9/7/2019

Clasificación:

El cliente no dejó un comentario.

Tessa J. el 9/5/2019

Clasificación:

El cliente no dejó un comentario.

Paul M. el 8/30/2019

Clasificación:

I got there before closing hours but the building was closed so I did the mobile app return and dropped key in box.

Coralyn F. el 8/6/2019

Clasificación:

El cliente no dejó un comentario.

Scott W. el 7/30/2019

Clasificación:

Josh was very knowledgeable and helpful. Great customer service!

Jameson E. el 7/27/2019

Clasificación:

The employee working 7/26/19 at this location was very helpful and kind. Thank you for the great service!

Charles C. el 7/24/2019

Clasificación:

El cliente no dejó un comentario.

Dory A. el 7/23/2019

Clasificación:

El cliente no dejó un comentario.

Karen T. el 7/22/2019

Clasificación:

El cliente no dejó un comentario.

barry H. el 7/22/2019

Clasificación:

The Cox Storage U-Haul representative was very pleasant and easy to work with.

Matt B. | Reservation | el 7/21/2019

Clasificación:

Clean, smooth, and ready to use.

Samantha A. el 7/17/2019

Clasificación:

El cliente no dejó un comentario.

Kayhan K. el 7/15/2019

Clasificación:

El cliente no dejó un comentario.

Linda K. el 7/12/2019

Clasificación:

Very helpful and professional. Had us checked in and out within 10 minutes. Would definitely recommend this location

Debbie C. el 7/9/2019

Clasificación:

They were closed when I dropped off

Robret D. el 7/3/2019

Clasificación:

Customer service professional and courteous. Very helpful and quick in and out. Service personnel excellent.

Jennifer R. el 6/30/2019

Clasificación:

El cliente no dejó un comentario.

Ashley H. el 6/30/2019

Clasificación:

El cliente no dejó un comentario.

Brian B. el 6/29/2019

Clasificación:

The kid who helped me was friendly, was there early & just overall pleasant.

Jacob B. el 6/23/2019

Clasificación:

The self check in process was not user friendly and took well over an hour to check in.

Oscar F. el 6/21/2019

Clasificación:

El cliente no dejó un comentario.

Shawn H. el 6/7/2019

Clasificación:

Josh was super friendly and helpful.

Frank M. | Reservation | el 5/29/2019

Clasificación:

The staff at Cox are outstanding to work with.

Deryn B. | Overall Experience | el 1/18/2019

Clasificación:

Nice place with easy access and clean, dry storage. Staff was very friendly and helpful. We would definitely use this place again!

MARK Y. | Overall Experience | el 12/14/2018

Clasificación:

Amanda was always friendly and helpful! She deserves a raise!

Joshua M. | Reservation | el 11/1/2018

Clasificación:

It’s on a busy street with a very small driveway and parking lot. I called 3 times before getting a call back. I cancelled the reservation through the affiliate office. Posted hours were incorrect.

Sabrina S. | Reservation | el 10/1/2018

Clasificación:

The young lady working at the main desk was very sweet and helpful. The storage unit is very easily accessible. We feel good about our choice to use this company for our storage needs.

Reeda R. | Reservation | el 9/24/2018

Clasificación:

The staff was friendly and helpful. Everything went well. I feel I understand everything very well.

Jeremy W. | Reservation | el 9/10/2018

Clasificación:

I showed up at the place and they were closed. They were supposed to be open from 9:00 am to 12:00 pm on Saturday and no one was there. I made it to the facility at around 10:15 am. I went elsewhere.

THOMAS M. | Overall Experience | el 8/26/2018

Clasificación:

Great People to deal with....

TRUDY B. | Overall Experience | el 8/20/2018

Clasificación:

The staff was very helpful and friendly.

JULIE R. | First Impressions | el 7/27/2018

Clasificación:

Friendly staff and clean facility!

FRANK M. | First Impressions | el 4/19/2018

Clasificación:

The staff was very helpful and efficient. The facility itself exceeded my expectations - I couldn`t be more pleased

Comentarios de los clientes para Cox Climate Controlled Storage LLC

Testimonios de clientes recientes de Cox Climate Controlled Storage LLC