The trucks front end had a major wobble at 45 mph. There was no windshield washer fluid in the truck.sheri K.
Cowetts Auto Inc
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.matt C.
El cliente no dejó un comentario.MIKE A.
El cliente no dejó un comentario.ALBERTA B.
None. The staff was very kind and everything was ready. ¡Gracias!Rick B.
El cliente no dejó un comentario.James B.
El cliente no dejó un comentario.Daniel W.
El cliente no dejó un comentario.Andrew P.
I had no problem with the locations where I picked up the equipment or dropped it off. It was the representative named Wade that dealt with my reservation and preparing it that was absolutely horrible. He was rude, arrogant and should no be in customer service whatsoever.Alex S.
El cliente no dejó un comentario.WALKER C.
I was upset that I was made to purchase the insurance...my vehicle insurance would have covered any damage that may have occurred to the U Haul. I don't think people should be made to do that...I really couldn't afford it but he told me that I really needed to do it because my vehicle insurance wouldn't cover the truck....that was NOT true...I don't think that was fairDEBBIE C.
El cliente no dejó un comentario.Benjamin G.
El cliente no dejó un comentario.Stephen G.
El cliente no dejó un comentario.rhonda H.
El cliente no dejó un comentario.TERRY H.
El cliente no dejó un comentario.DIANNE G.
El cliente no dejó un comentario.Benjamin G.
Rob was extremely helpful with the whole process. I would recommend him 100%.MAURICE B.
El cliente no dejó un comentario.Antonia W.
El cliente no dejó un comentario.Donne C.
I had no idea what the charges were going to be, and it ended costing me 3 times what I expected. Very disappointed with the lack of information.mark S.
El cliente no dejó un comentario.Teresa C.
Office cluttered and messy.Daniel K.
El cliente no dejó un comentario.Alexander T.
friendly and very helpfulkyle G.
We reserved a utility trailer and ended up with a car hauler. I will be making a legal complaint to your company. I had a verbal contract to pick up a trailer in Presque Isle,Me for $29/day and I have the text message that says the drop off was in South Portland, Me but when my husband returned the trailer he was told the the drop off was where we got it, 5 hours north. He had to pay $145 when we picked up the trailer. Cowett's in Presque Isle, Me is a thief and a liar. You are in breach of contract and you need to refund ALL of our money!margot P.
This is by far the BEST customer service of any UHAUL rental location in the area and in the nation (over 10+ moves for me). This is my second time using this location and have been impressed!michael M.
Missing key delayed our moving furniture item. Frustrating. Finally given another truck.Mike B.
El cliente no dejó un comentario.William B.
Arrived one day early. Store closed, but sign said they were open. Called number from note on the door. Left message saying I was there. Dropped off trailer like I have many times before at other stores when closed. Never had one like this location charge me for being late when I was actually early dropping off. Recommend not using this location as a drop off because they may "cheat" you out of a day's rental.MICHAEL M.
Always very nice.Conrad C.
El cliente no dejó un comentario.MAURICE B.
El cliente no dejó un comentario.Karl M.
It was great ?? thank youAshley D.
El cliente no dejó un comentario.Joseph C.
Just dropped vehicle off, no one around. But parking area was wet and muddy.Timothy C.
El cliente no dejó un comentario.Dustin A.
El cliente no dejó un comentario.Arkon H.
El cliente no dejó un comentario.Steve W.
My son had to pack up and leave NMCC quickly due to the coronavirus. My husband and I reserved him a uhaul trailer to pack up his belongings for the 4 hr drive home at the 398 Houlton Rd Presque Isle ME location. My son got a confirmation the day before pick up (03-19-2020) that he was to pick it up at the 253 Fort Fairfield Rd Presque Isle ME location the following day. He called to confirm, explaining that it had been reserved at the 398 Houlton Rd location. They assured him he needed to go to the 253 Fort Fairfield location. Through the freezing rain and wind, he did this and was told his trailer was not there. After contacting the 398 Houlton Rd location, they confirmed that they had it there. So, through the bad weather, he proceeded there to pick it up. After driving back to NMCC, packing up and driving 4 hrs home, he unloaded and returned it to the 7 E River Rd Skowhegan ME location to drop it off. Now, a day later, we get a notice that we've been charged an additional $5 to clean the trailer. Absolutely ridiculous! At a time when companies are coming together to help those that need it during this pandemic, you made things so much more difficult than need be, and charged are even more. Word of mouth is worth a lot in Maine and you will never get a recommendation from me. I am letting friends and family know you are not a company that can be counted on to help out.Kathryn H.
El cliente no dejó un comentario.CHARLIE F.
excellent customer serviceTom P.
El cliente no dejó un comentario.William M.
El cliente no dejó un comentario.William M.
Owner was very cordial and responsive to helping meRaymond S.
El cliente no dejó un comentario.sandra K.
El cliente no dejó un comentario.christen H.
The truck was left running to warm up for over a half hour, wasting gas in which we ended up having to pay extra.Yvette S.
Super convenient!!Karl C.
Easy to get to. Owner was great and made things super easy!!!Gilbert M.
Servicio amableKeith B.
El cliente no dejó un comentario.Patricia W.
El cliente no dejó un comentario.darick W.
Very friendly and accommodating ... no complaintsDottie H.
El cliente no dejó un comentario.Paul B.
Nothing. Everything was great!! Nice people and nice trailer that hauled superbly!!Cole G.
El cliente no dejó un comentario.brian S.
El cliente no dejó un comentario.BENNETT C.
El cliente no dejó un comentario.Andy B.
The dealer does not open his shop on Sunday, so he insisted me to Rent on Saturday, 22 June 2019. However, he mentioned to me that my charge would start on Sunday, 23 June 2019. This wasn't the case, and I was charged because of the dealer. I did not need of Auto Transport on Saturday, but I was charged for it.Lakesh S.
El cliente no dejó un comentario.Scott E.
Sales rep had trouble with the website inputting information, trying to correct the proper location.brian G.
El cliente no dejó un comentario.David P.
El cliente no dejó un comentario.mike I.
El cliente no dejó un comentario.John E.
Excellent service and equipment!toby P.
Rob was extremely easy and very pleasant to work with, and was very accommodating of our change in plans (ended up needing the truck for 4 days instead of 2). I will definitely be renting from this location again when it is time to move out of my dormitory!Winona C.
Every thing was wonderful! Great hospitality, we will come back for U-Haul and much more at Cowetts Auto! Great guy! Couldn't ask for better!Richard D.
Great customer service and very friendly staffmark K.
El cliente no dejó un comentario.joseph M.
El cliente no dejó un comentario.Rodney W.
It would be ideal to have a jack stand to hook up the trailer. Otherwise the trailer tows fantastic! ??brian G.
Tires were near bald, fuse cover in cab nearly fell off on passenger. Headlights were pathetic. Gas mileage is non existent Brakes were spongyJason C.
No improvement needed. Excellent service.mary S.
I never received the moving blankets that I had requested and paid for as part of my request. I am hoping a refund will be possible.Timothy C.
El cliente no dejó un comentario.Paul M.
Have better explanations of what to do when you drop off a trailer tried using website for over a half hour and got nowhere your website needsScott M.
The amount of paperwork was ABSURD as I had already completed it on line and had to do it all again!!Sandy R.
El cliente no dejó un comentario.sharon M.
El cliente no dejó un comentario.Annette L.
I appreciate the effort that was made to guarantee I had the specific size trailer that I requested.Darren B.
I would never rent another U-Haul in Aroostook County Maine. As in typical Aroostook County Maine no information is ever accurately relayed by anyone. The rules are made up as they go. No issues with the Bangor location. As far as I know. Someone was not being forthcoming in their information I'm not sure which branch it was.Clifford O.
El cliente no dejó un comentario.Gehrig J.
the equipment was ok but we weren't given any instructions on the truck at all. Read on the form after we left that we accepted the risk of water damage due to a torn corner cap. We hadn't even been told about it let alone accepted the risk. Also the fellow who did the paperwork took a very long time and seemed very confused. We were in the office about 40 min picking up the truck. Seemed unnecessary .Launa D.
Very friendly and helpful people. They will go out of there way to help you. I highly recommend them. Also they have a gas station on site and a convenience store full of good snacks and cold drinks. There breakfast sandwiches are awesome!Thomas P.
El cliente no dejó un comentario.Rhonda D.
Excellent place! Great service and solid Ford trucks. They are the best truck rental place I've ever used, and I'm 74!Pete P.
El cliente no dejó un comentario.Sandra P.
The office assistant was very enthusiastic, helpful & the manager both made the return process easy. Great folks!AMY D.
Very smooth, quick transaction. No complaintsLaura B.
El cliente no dejó un comentario.Dawn D.
El cliente no dejó un comentario.Stacy C.
El cliente no dejó un comentario.Brian T.
Steffany was great. Very helpful.Tim C.
El cliente no dejó un comentario.Brian W.
Make sure the windshield is clean; mine wasn't. Great job, otherwise, and great prices!!Pete P.
El cliente no dejó un comentario.Jessicca B.