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Marie R.
Customer Reviews for Cowesette Sun Service
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
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Checking in to pick up the truck was not complicated and the staff was knowledgeable and helpful.
GLENN G.Quick pick up. On-line reservations makes renting easy.
Clement M.I used the app to drop off the truck so I didn't enter the facility and didn't need to speak with anyone
Carl M.I reserved a truck from a location in Bristol, RI. I was told the day before I was to pick it up the truck I reserved was not available and that I had to go 45 minutes away to West Warwick, RI through Providence , RI rush hour traffic to pickup up the truck. Not happy.. The extra time to get the truck caused me to get stuck it NYC evening rush hour. Not Happy! A terrible day
Richard Z.There was lots of dog hair and dried ice cream in the seats as well as the floor.
James M.Always excellent service and well maintained equipment at Cowesett Sun / Bayco. Highly recommend this location!
Christopher D.Not over charging for gas when it was off by a hair from pick to drop off, and not waiting a half an hour to look at vehicle from when customers drop them off and then report the vehicle's condition. Seeing as how am I to know that in that half an hour an employee didn't drive it and use some of the gas so that I was charged for a gas fee.
Nicholas A.The Helpful staff made for a great experience
EDWARD S.Always a great experience at this location.
Christopher D.The truck itself was very noisy (Muffler) but it was clean inside the cab & the loading area.
James H.They were very efficient and polite.
Louis A.Should more carefully connect the trailer to my truck.
Jay P.Everything was great—nothing to improve.
Bryan B.This location has always been my favorite. The owner is pleasant and helpful.
Danielle D.I had a very good moving experience with this U-haul location. Thank you very much!
MICHAEL D.Truck was picked up once reached the location movers didn't show up so truck was Immediately returned. I was charged $152.10 and $83.29 for no reason and without explanation, my day was awful as I was suppose to be out of location and unable to and the guy “ he had a accent†was not cooperating and would not credit the $, I did not use it and returned it instantly as I got a call movers didn't show. This is terrible business.
Marcia C.I can't answer now I fell dropping truck off on ice now I'm in hospital fell on ice and smashed my head
CLINTON G.The truck I was picking up was blocked in by other trucks and parked in a huge puddle. I have now been charge 3 times!!!!!
Sonia C.Was charged for not bringing back the blankets when I was told that they were to keep Bc I paid for them at first when I rented my uhaul
ADAM C.Professional and courteous service. Came outside into the snow to check out the trailer, and assist in connecting it to my truck. Return was quick and easy. Will definitely use again.
Steven D.Great service guy, he found me truck when I couldn't get a van. He was friendly
Carlos S.An needs a new transmission and the wipers blades needed replacement. The passenger side was broken and it rained all day. Tough and dangerous driving!! The location personnel was very nice the equipment was not!!!
Neil F.New van, great service. Will definitely rent again.
Amy P.The entire time I was driving the truck I kept inhaling exhaust fumes in the front cab. It was so bad, I drove with the driver side window open the entire time.
Brian H.Originally rented a 20 ft truck from U-Haul with North Kingstown location. Was told 2 days before pickup that I would now have to pickup in Attleboro over an hour away adding 2 hours to a 11 hour trip. Then was told I could pick up a smaller truck which would be adequate for a 2 bedroom apartment in W. Warwick. Truck was ultimately too small and I will have to rent a trailer to get rest of stuff. U-Haul said original location for rental was a “starting†point only. That was news to me. I would have gone with Budget Rental. This is not a problem with them.
Jaime G.Station manager made it very very easy and fast which I very much appreciated. Zero hassle very friendly Thanks
oded N.Service man was very helpful !! Nice to work with a fellow Sunoco guy , since I work for Sunoco as well !
Randy D.Everyone was fabulous from the ordering of the truck, to changes I had to make regarding size of truck, picking up and dropping off… price, equipment etc could not have been smoother or easier! Thanks U-haul! I will absolutely rent with you again!!!
Dee L.Experience was excellent
BENNETT T.None. This transaction was quick and easy. The gentlemen that did that days transaction was so organized and quick and friendly I was so very impressed. I will go to this place again when I need a rental. He made it very easy and quick to get the job done!!!!
Deborah F.The gentlemen there were friendly and helpful
Elaine M.I changed the drop off time by a couple of hours but was not told that the change would cost an additional day rental charge. So I was charged a full day's fee for one hour of use.
ken S.The mirror was broken and could not stay in place. Checking in and returning could be simplified.
Eric C.Vehicle was in terrible shape and overheated many times causing us to deliver the truck back late and being charged for multiple days due to this.
Joshua B.Terrible customer service.
John C.Repeat customer. Always excellent service and well maintained equipment at Cowesett Sun / Bayco.
Christopher D.Make the 24/7 ride share easier to use and pick up the truck
Michael F.Customer service was very good
Muhammad I.Cowesett sun service is excellent.Very friendly and personable
Danielle G.The truck was disgusting.. smelt so bad, had to keep windows open and then it was sucking all the heat and fumes from the engine into the cab, totally unacceptable especially for a 18hr drive!!
Michael F.The location & vehicle was fine. It's a service station not a full U haul outlet, but they did everything they needed to do and I had no issues. The only difficulty i Had with the whole experience was the online app. When trying to close out my rental, it consistently crashed and phone support was useless. However the location closed the rental for me and emailed a receipt within an hour.
William D.Nothing to improve. Nice job! Very professional staff and very helpful. Thank you. Bob
Robert A.The windshield wipers didn't work well.
Katie M.I reserved a 20' truck but only 15' truck was available. This required me to rent another truck next weekend. Not this location's fault, but reservations in general.
JOSEPH K.Bayco is a top notch U-Haul dealer. Quick service, knowledgeable associates, well maintained equipment. Always a great experience.
Christopher D.Not bill me 17 times more than I should be billed. The 300 dollar bill does not make sense for a 4 hour rental
BENJAMIN L.