Customer Reviews for Cowesette Sun Service
(U-Haul Neighborhood Dealer)

1,158 reviews

128 Cowesett Ave   West Warwick, RI 02893

(401) 884-4021

Office Hours

  • Mon-Sat: 7 am–8 pm
  • Sun: 7 am–7 pm

Services at this Location:

Contact Us

(401) 884-4021

128 Cowesett Ave
West Warwick, RI 02893

Services at this Location:

Office Hours

  • Mon-Sat: 7 am–8 pm
  • Sun: 7 am–7 pm
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Sandra Carlotti 
Rating:
5.0

Customer did not leave a comment.

William Kelly 
Rating:
5.0

I am always pleased with dealing with this location and seen to always have trailers available when I need it.

David Gagnon 
Rating:
5.0

Customer did not leave a comment.

Renee Santoro 
Rating:
5.0

Customer did not leave a comment.

Anna Moshnikova 
Rating:
5.0

Customer did not leave a comment.

Jaime Goodman 
Rating:
3.0

Guy behind the desk was quick and professional

mark mccusker 
Rating:
4.0

Customer did not leave a comment.

Darryl Rod 
Rating:
5.0

The truck was a little beat up, and the folks working there didn't do the walk through inspection with me. Maybe they did it before I got there, and it didn't end up being a problem, but I worried while I had the truck that maybe they would try to claim some of the dings on the van were my fault. Which they didn't do, of course, everyone at the location was friendly, helpful and got me in and out fast which was is very helpful and welcome on a moving day. Next time I have to move anything to or from the Warwick area, I will definitely use Cowesette Sun, and have told others to do the same!

Douglas Jorgensen 
Rating:
5.0

The counter person was extremely helpful.

Sherry Hicks 
Rating:
3.0

Nothing

Richard Fumich 
Rating:
5.0

Customer did not leave a comment.

Jeffrey Santos 
Rating:
5.0

Customer did not leave a comment.

paul pasch 
Rating:
5.0

Best customer service I’ve ever received at any UHaul location. These people really care about your experience using their equipments. I will only rent from this location going forward.

Mitchell Tiah 
Rating:
5.0

Customer did not leave a comment.

Romano Sims 
Rating:
5.0

Customer did not leave a comment.

Nathan Hayek 
Rating:
5.0

The attendant quickly processed my reservation and had the trailer hooked up. I was on my way. Returning the trailer was a breeze. I would use this location again.

RICHARD GREEN 
Rating:
5.0

Nando is the best! He makes the rental process a breeze, and this is my second time using this location, because of their excellent customer service

Colleen Cornacchini 
Rating:
5.0

It was 2 minutes from home, the guy at the counter who did my rental was great, very pleasant and good communication skills. I left there with no questions, and it really helped make for a great experience. Return process was just as easy

Colleen Cornacchini 
Rating:
5.0

Customer did not leave a comment.

Amy Muratore 
Rating:
4.0

Customer did not leave a comment.

Kasha Hanflik 
Rating:
5.0

Customer did not leave a comment.

Andrew McGuirl 
Rating:
5.0

The gentleman behind the counter was very helpful, professional and easy to work with. I would use that location again.

James Crane 
Rating:
5.0

Staff was professional, friendly and worked with me for what I needed. The van was clean, well maintained, loved the rubber mat floor for moving furniture. Fast, easy and I was happy I chose this location.

IVY BRUNELLE 
Rating:
5.0

Customer did not leave a comment.

Noel Guerrero 
Rating:
5.0

Customer did not leave a comment.

Bill Brogno 
Rating:
5.0

I can't remember his name but the young guy was excellent and courteous.

thomas higginbotham 
Rating:
5.0

Customer did not leave a comment.

eljay jones 
Rating:
5.0

Customer did not leave a comment.

Christine Hendricks 
Rating:
5.0

Friendly staff

Mian Ishaq 
Rating:
5.0

This rental went as smoothly as possible. This a great location to rent from. Explained everything, no surprises, very friendly!

ROBERT DURANT 
Rating:
5.0

Customer did not leave a comment.

Nelson Vicente 
Rating:
3.0

1st. Employees were unpleasant. 2nd. Trailer I rented was 6ftx12ft. JOWEVER the tailgate opening was on 5 1/2ft, 6INCHES TOO SMALL for the item I needed to move AND useless to me. Because the rate would have been the same for the 2hrs I had it AND the 24hrs I DID rent it for, the trailer SAT UNUSED in my driveway the whole time ... VERY DISSAPPOINTED... other trailer I saw at locations had the tailgate, the SAME SIZE as the trailer itself... why was this trailers tailgate smaller ... I HAVE PICTURES

Mario Gabriele 
Rating:
5.0

Awesome, great service and I love the "family environment"

Brian Johnston 
Rating:
1.0

Truck had trash in the front seat! This location charges the most for a truck rental! Clerk was rude and unprofessional!

korey morris 
Rating:
5.0

Customer did not leave a comment.

James Kaminski 
Rating:
5.0

Another great rental experience! Nando is friendly, efficient and made the transaction smooth from start to finish.

Allison Grenier 
Rating:
5.0

Customer did not leave a comment.

Darlene Cobain 
Rating:
5.0

The people were nice, the U-Haul was clean and new, and our experience was excellent.

Joe Kennelly 
Rating:
5.0

When somebody comes in for a Uhaul, find another person to take care of gas purchases.

Adolph Dori 
Rating:
5.0

i loved working with the location. However, this particular vehicle had a strong smoke odor pervasive and did not make for a good experience, despite the vehicle being clean.

Subham Sett 
Rating:
4.0

The location was excellent. The van smelled so bad of smoke that we had to wear masks while driving. While we only had a two hour rental I had a sore throat and headache the rest of the day. The van should not be rented until it’s cleaned up. It’s disgusting. We would not have taken the vehicle but we had no choice as we had movers waiting for us. We should get a full refund. We threw our clothes away that’s how bad the van is.

Deneen Georgette 
Rating:
4.0

Customer did not leave a comment.

Mark Cherbonneau 
Rating:
5.0

Excellent rep at pick up location. Helpful, polite and professional.

Kara Langford 
Rating:
1.0

I got an order a trailer when I arrived had to wait 30 for the guy to remove a car that was in front of the trailer afterwards he just left and didn’t hook up the trailer.

Claydir Baptista Timas 
Rating:
5.0

great company and great costumer service at this location

MARIO BRANCO 
Rating:
2.0

When you tell then you don't want the extra insurance when asked. and you still get charged for it when you return the rental and find out they charged you.

patty Dion 
Rating:
5.0

Customer did not leave a comment.

Dennis Bernal 
Rating:
4.0

Should be more hooks/tie downs inside the trailer. Otherwise, excellent service and experience.

Robert Guerin 
Rating:
5.0

2nd time renting at this location and will be using again. They have a large selection of vehicles and sizes and the younger male who handles the front counter and rentals is always pleasant, efficient and professional!!

Michael McGreevy 
Rating:
5.0

Clean the vehicle out

Myron Wicks 
Rating:
5.0

Was great experience. I got there and 26ft unit I got had dead battery (prev person left lights on. They gave me another unit. The guy who took care of me on 6/24 was awesome; friendly, professional, proficient and great service!!

Michael McGreevy 
Rating:
5.0

Customer did not leave a comment.

Robert Yeremian 
Rating:
5.0

Always use this place they are great and very helpful, they also have the equipment to rent when you get there.

Kenneth Arsenault 
Rating:
5.0

Customer did not leave a comment.

Nickolas Papas 
Rating:
5.0

Customer did not leave a comment.

Howard McMahon 
Rating:
3.0

I will never rent from here again. More interested in the male population. Had to get my own truck. They were not helpful like the West Shore Road facility

peggy derrick 
Rating:
4.0

Customer did not leave a comment.

JAMES SKOCZYLAS 
Rating:
5.0

I had a great experience. Everyone in this location helping me were wonderful. Thank you!

Nora Matz 
Rating:
5.0

Customer did not leave a comment.

Edward Pare 
Rating:
3.0

I rent trucks from uhaul , ( usually 15'), on a regular basis. I normally rent them from a different location, however, they did not have anything available for me. To help accommodate me, they referred me to the above location. I received a truck that was in HORRIBLE Condition and barely made it home. I had to stop twice and rest the vehicle. I drove back roads only and the uhaul was squealing loudly. I never complain, but this was a terrible experience. I told them about the vehicle and they acted like they didn't care. This is not a way to do business and I should know as I have been self employed for many years.

Kim Kittridge 
Rating:
5.0

It was overall a very easy process, from reserving the truck online to picking it up and dropping it off, the attendant was very pleasant to deal with.

Katie King 
Rating:
4.0

Great Rate and availability. Easy access to location.

marie spero 
Rating:
5.0

Gentleman at the desk was nice and patient explained everything well would definitely use them again

Rich McNeil 
Rating:
5.0

Customer did not leave a comment.

Megan Starnino 
Rating:
5.0

Customer did not leave a comment.

Jason Poshkus 
Rating:
5.0

Customer did not leave a comment.

Bernard Quartaroli 
Rating:
5.0

Customer did not leave a comment.

Kevin McDermott 
Rating:
4.0

Please reread the above statement. The UHAUL coordinators need to be held accountable for absolutely screwing is with less than 12 hours on the clock.

Brad Gall 
Rating:
5.0

Customer did not leave a comment.

Amin Zand Vakili 
Rating:
5.0

Everyone at this location was very friendly and helpful, and the online component made the transaction seamless.

Paul Casey 
Rating:
5.0

Customer did not leave a comment.

Jon Homan 
Rating:
3.0

Adequate for my needs. It's strictly a rental location without any additional services. Friendly and helpful staff. Would use again.

cristean ferrif 
Rating:
5.0

Customer did not leave a comment.

Gary Croteau 
Rating:
3.0

Van had heavy cigarette smell

Barbara Turbitt 
Rating:
5.0

could not have been nicer or more helpful. took care of everything. I expected the worse in light of my NJ check-in. The guy was a saint.

richard winkler 
Rating:
5.0

Pickup and drop off were easy, thorough and pleasant. Staff answered all of my questions. Highly recommended.

John Egan 
Rating:
4.0

Customer did not leave a comment.

Jerome Buckley 
Rating:
5.0

Customer did not leave a comment.

Tanya Bosworth 
Rating:
3.0

Customer did not leave a comment.

Jessica Reid 
Rating:
2.0

Your website needed to check in and use the lock box is terrible.We sat outside at the box for 2.5 hours trying to get keys.We lost money by having movers ready at 8 am only to get keys at 10:30!

Robin Marks 
Rating:
5.0

Friendly service

Mary Plouff 
Rating:
5.0

Customer did not leave a comment.

tammy QUIMBY 
Rating:
5.0

This was a horrible truck, I will not recommend uhaul to anyone. I would strongly suggest using a different rental company. What can you do? Don’t rent your junk to anyone.

Jose Vargas 
Rating:
5.0

The owner is very pleasant and accommodating Great place to do business

joan levitt 
Rating:
5.0

Customer did not leave a comment.

Vincent Dorchies 
Rating:
5.0

Customer did not leave a comment.

Martin Olsen 
Rating:
5.0

Excellent rental site. Super easy pickup along with easiest drop off I've ever dealt with. Not the biggest lot but the staff makes up for it. Staff deserves a thank you!

BRANDON DENISON 
Rating:
1.0

Unhelpful with the situation, was told it would be fine and then got charged double my rental.

Nicole Galiano 
Rating:
1.0

Vehicle had a massive gas leak and took hours to get 6 hours to get a new truck

Zachary Cooper 
Rating:
5.0

Nothing to improve on. Top notch.

MichaelE Brennan 
Rating:
4.0

Refund my account the $14.00 safe move fee. I waived that charge when reservation was made. Wanita Johnson (account holder)

JOSEPH CALISE 
Rating:
5.0

Customer did not leave a comment.

James Williams 
Rating:
5.0

New vans. Excellent condition

Chris Librizzi 
Rating:
1.0

Owner of service station was very rude and not willing to help with issues I had. I spent 3 hours on the phone with uhaul to no avail. After finally talking to a district rep he was unwilling to hear my situation but very quick to “ban me from uhaul for life” rest assured I do not want to rent for uhaul ever again

William Dumas 
Rating:
5.0

Customer did not leave a comment.

Sammy Rahab 
Rating:
5.0

Nothing. Excellent customer service from Cowessete sun employees

kristen Mckenna 
Rating:
5.0

Very positive experience

Marion Fath 
Rating:
5.0

Customer did not leave a comment.

Dorsey Dobias 
Rating:
5.0

I’ve used this location in the past and have not been disappointed.

Joan Segerson 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

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