Comentarios de los clientes para Cowesett Sun Service

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de Cowesett Sun Service

Clasificación general:

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April B.
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El cliente no dejó un comentario.

norman F.
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El cliente no dejó un comentario.

Rosmarie S.
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The gentleman working was efficient, friendly and nice.

Nathan S.
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I attempted to pick up at West Warwick location, trailer was defective dead right turn signal so I could not pick it up. I haul representative refused to wear mask. I was sent 45 min away to pick up from the N Smithfield location where the next trailer had A nail in it and was losing air so I could not pick it up. The uhaul representative stated he wasn't surprised there is a lot of debris in their parking lot. Thus delayed my trip! When I went back to west Warwick to pick up the original trailer the next day after supposed “repair” The representative told me repeatedly it was my truck that was the issue and not his trailer. I knew this wasn't the case but in order to stop the argument I told him “let go hook it up and see” and the trailer turn signal worked fine. He then changed his attitude and blamed his asst the hooked the lights up the previous day. He still refused to wear a mask in the second day

Conrad R.
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El cliente no dejó un comentario.

VEYSEL K.
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El cliente no dejó un comentario.

Peter C.
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El cliente no dejó un comentario.

Tyler L.
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We were charged for 50 miles when we only did 30... we tried telling them this had to be incorrect because we tracked every route but we got charged for 50 miles. Completely unhappy with this. Wont be coming back.

Steven P.
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Make sure the truck the customer orders is there when they pick it up. If not you need to do something to accommodate for the inconvenience whether shaving off the price or something. If you don't have enough trucks then you shouldn't advertise that you do.

Jose O.
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staff do not wear masks at all

Katelynn D.
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Truck was heavily damaged and dirty. Service lights on. The owner was extremely rude and argumentative. Tried to charge us for cleaning a truck that was dirty upon pick up! I will NEVER rent from this location again nor would I recommend anyone else to either.

Charles R.
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All good

Lifen B.
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El cliente no dejó un comentario.

christine N.
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El cliente no dejó un comentario.

RANDY K.
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Our pick uup location has changed twice in 2 days, each time farther away, less convenient. this same thing happened to my daughter two times over this past summer. The initial response that I could pick it up at a location 15 min from my house was misleading and seems to be a pattern.

Mark B.
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El cliente no dejó un comentario.

Pamela L.
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The tailor I rented was old and no safety catch so door wouldn't slam shut with me in it. Once it came down with me inside and had to yell for assistance to get out. second time it came down on my back . Poor piece of equipment to be rented out. luckily I wasn't seriously injured.

David F.
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Very friendly and helpful.

Rick R.
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El cliente no dejó un comentario.

Adam S.
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El cliente no dejó un comentario.

Stephen M.
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Have more trucks available at locatiobs requested

Lindsey G.
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The system was down when I went to rent, the workers were wonderful and accommodating. However, the experience I had returning the truck was horrible and uhaul should be mortified at how rude the gentleman is representing the business. There was no communication about what he was doing on the app. I have no idea how he rated the truck or what I was charged for. I dropped off the truck at 10am on Tuesday. The older gentleman does not belong in customer service.

Charles H.
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I was charged 2x what I was quoted at time of turn in. I'll get all my money back. And probably use the same place again.

Cara G.
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El cliente no dejó un comentario.

Matthew M.
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This location tried to charge me for damages, which were number scrapes, that were on the van before I picked it up. This is the worst moving experience ever!

Michael P.
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Management was excellent and personable.

Hope C.
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El cliente no dejó un comentario.

Kimberly E.
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Easy location, friendly staff.

Michael C.
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El cliente no dejó un comentario.

Amelia B.
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El cliente no dejó un comentario.

Ruthann G.
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Cowesset sun was excellent. It took me forever to reserve the vehicle on your website. It seems that amounts, card numbers and requested time of pick up changed when I moved to the next item. For example, I had requested 24 hours usage for a pick-up truck and the owner said my reservation was from 2:30 pm to be returned at 6:00 pm the same day. He said the pickup was reserved the next day at 1pm. He offered us a van, which was OK but not my first choice. Please address your website's reservation process.

Mark P.
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El cliente no dejó un comentario.

john F.
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El cliente no dejó un comentario.

Monica M.
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El cliente no dejó un comentario.

Christopher I.
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El cliente no dejó un comentario.

BENTE H.
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El cliente no dejó un comentario.

Brian S.
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El cliente no dejó un comentario.

John W.
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Cab leaked profusely and soaked the driver and passenger. Ruined my daughter's back pack and laptop. I want someone to contact me please.

Debra C.
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Owner stated there was garbage from a Wendys left in the cab of the truck. We never stopped and ate at Wendys. Also asked if there were security cameras, owner stated no, and if someone hit the truck after parked in unsecured lot we would be responsible. I think this place is shady. Wont use again.

Stephen S.
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Mike took very good care of me and got me underway in no time. Drop off went just as smoothly. Thank you.

Brenda G.
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El cliente no dejó un comentario.

Robert M.
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Nothing. Mike was great, the truck helped me do everything I couldn't do with my own car and it process was easy.

Cheyanne B.
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El cliente no dejó un comentario.

Scott B.
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El cliente no dejó un comentario.

Carl M.
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El cliente no dejó un comentario.

Adam C.
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El cliente no dejó un comentario.

William L.
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Location was changed last minute

Loran C.
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El cliente no dejó un comentario.

Kris O.
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El cliente no dejó un comentario.

Michael B.
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El cliente no dejó un comentario.

Christian R.
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El cliente no dejó un comentario.

Brandan C.
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El cliente no dejó un comentario.

Regina J.
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El cliente no dejó un comentario.

Christopher A.
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El cliente no dejó un comentario.

Christy D.
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It was fine. Definitely not clean. $3.50 per gallon of gas is crazy.

Brian R W.
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What is your policy on disinfection of the interior of the vehicles as a result of C-19.. As a result of the lack of cleanliness, as presented I cleaned the cab of the vehicle to alleviate the concern.

Paul B.
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El cliente no dejó un comentario.

William J.
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El cliente no dejó un comentario.

CHRIS D.
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Repeat customer. I have always been fully satisfied with this location.

Steven W.
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El cliente no dejó un comentario.

Ryan H.
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El cliente no dejó un comentario.

TYRA M.
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Customer service was fantastic. Got everything done that we needed to do in record time. Great experience today.

William H.
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El cliente no dejó un comentario.

Spencer S.
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I've been renting from this location for 2 years. My phone calls are always answered, service is always accommodating. I speak with the same guy every time making the process quick and easy. He does a great job

Norman L.
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It was a great easy experience. I recommend this site.

Amanda C.
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Make sure everything that the customer ordered is ready for them when they pick the truck up. Don't charge them for things you did not supply.

Paul L.
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Park the vehicles so that you don't have to back out.

Chelsea D.
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El cliente no dejó un comentario.

David D.
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El cliente no dejó un comentario.

Olivia B.
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El cliente no dejó un comentario.

Jose F.
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El cliente no dejó un comentario.

Paul L.
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El cliente no dejó un comentario.

Adam K.
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El cliente no dejó un comentario.

edward V.
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Give a final receipt when dropping off the asset. Eliminates the possibility of mischarging and gives an accurate final cost to be charged to the customer.

CHRISTOPHER D.
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El cliente no dejó un comentario.

Ramon B.
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El cliente no dejó un comentario.

Martin O.
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Better customer service.

Stanley D.
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Always do a great job.

ricardo R.
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Fix your internet issues. Brutal experience

Emmanuel R.
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19.90 was for 24hrs, when I got there I was told that 5hrs was the max as they needed the truck to keep "making" money

Steven K.
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El cliente no dejó un comentario.

Levi J.
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El cliente no dejó un comentario.

James M.
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Web site and pick up price were different. I registered on line but was told that meant nothing. Staff was great. Very efficient!. Facility was spotless. Will not use u haul again deceptive pricing.

Giti G.
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Best care I ever had .

Stanley D.
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They do a fast and great job

Marc C.
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A few things. 1) the driver door would not close all the way unless slammed over and over again. 2) the truck was full of dirt and sand particles when saw it at my house, yet I was told I needed to sweep it when I returned it. Kinda shitty to make someone clean someone else's mess. 3) when receiving a text message late at night saying, “need to keep the uhaul for longer, for $20”, and I do that but get charged $50. Kind of aggravating when that happens. The guy said no, it was a full day rental and had to pay insurance again. I showed him the text, he said he didn't care, that's not how it works. I will never go through uhaul again after being scammed out of extra money hidden by a “fake text message”

Jim D.
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Staff on-site was great. So polite and helpful.

TYRA M.
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El cliente no dejó un comentario.

Linda R.
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Helpful and friendly

Arun Kumar S.
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El cliente no dejó un comentario.

Braden F.
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El cliente no dejó un comentario.

David C.
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Easy in and easy out. Perfect ??

Joseph A.
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El cliente no dejó un comentario.

Christine P.
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El cliente no dejó un comentario.

Steve R.
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El cliente no dejó un comentario.

William P.
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El cliente no dejó un comentario.

tammy J.
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El cliente no dejó un comentario.

Stanley D.
Clasificación:

Will use again

Marc L.
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They were very quick. Loved the process.

Stanley D.
Clasificación:

Was very happy with the service

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