Comentarios del cliente para Cowesett Sun Service

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Cowesett Sun Service

Grado total:

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tammy J. en

Grado:

El cliente no dejó un comentario.

Stanley D. en

Grado:

Will use again

Marc L. en

Grado:

They were very quick. Loved the process.

Stanley D. en

Grado:

Was very happy with the service

david B. en

Grado:

Great job all around

Tobin M. en

Grado:

Easy to use, thank you

CLIVE P. en

Grado:

Service was excellent and very clean vehicle.

Cameron F. en

Grado:

El cliente no dejó un comentario.

MARIO B. en

Grado:

THE ENTIRE EXPERIENCE WAS EXCELLENT

Nicole T. en

Grado:

El cliente no dejó un comentario.

Dave J. en

Grado:

El cliente no dejó un comentario.

John D. en

Grado:

El cliente no dejó un comentario.

Joseph L. en

Grado:

This is the only place I go to for rentals. It’s fast and easy and they keep their trucks up. Great experience.

Susan L. en

Grado:

El cliente no dejó un comentario.

Adam S. en

Grado:

El cliente no dejó un comentario.

Caleb S. en

Grado:

El cliente no dejó un comentario.

Bruce M. en

Grado:

Well done.

Nancy P. en

Grado:

El cliente no dejó un comentario.

Theresa L. en

Grado:

I appreciate that it is a quick and easy process.

Dineen G. en

Grado:

Nando waited on me! He was welcoming, effiicient and friendly! Thank you, Nando!

Lauretta C. en

Grado:

Attendant was exceptional.

David G. en

Grado:

Very helpful attendant. Answers questions; helped get set up. Took time to listen and talk to me.

RYAN M. en

Grado:

Easy in East out. Excellent customer service!! Thanks U Haul

Adam S. en

Grado:

El cliente no dejó un comentario.

Thomas B. en

Grado:

El cliente no dejó un comentario.

Rebecca P. en

Grado:

Wouldn’t recommend at all. They gave me the truck with less gas then he said was in it. I drove 7 miles and put $10 in the tank. There was more in it then when I got it. The guy charged on me $30 fill up Fee and $14.40 for 3.6 Gals of gas (almost $4 a gallon) So $10 for Gas, $44.40 (Gas again), so $54.40 for gas. Only had the truck for 1.5 hrs and cost me $113.54 The owner/worker is a scammer and a thief, taking peoples money.

Edgar M. en

Grado:

The online pick up system takes too long. 15-20 minutes cutting into our rental time is unacceptable. Also it was in my name, my husband driving, and still had to have a third person verify? What if we were leaving a bad situation and didn't have anyone to contact? That is a ridiculous policy.

James D. en

Grado:

El cliente no dejó un comentario.

Edgar M. en

Grado:

Good parking lot

HELANY B. en

Grado:

I have nothing but good comment about the service and the location ...Mr Mike was very welcoming and polite . He explains to me all the details and the drop off of the truck .i would definitely recommend this locations to other people

Alexis B. en

Grado:

El cliente no dejó un comentario.

Russell B. en

Grado:

El cliente no dejó un comentario.

Amanda M. en

Grado:

El cliente no dejó un comentario.

John F. en

Grado:

El cliente no dejó un comentario.

Erika T. en

Grado:

El cliente no dejó un comentario.

Kristine B. en

Grado:

El cliente no dejó un comentario.

William E. en

Grado:

Everything was fine.

Danielle D. en

Grado:

El cliente no dejó un comentario.

Rob L. en

Grado:

This place is great

Carl D. en

Grado:

Super speedy as though someone was waiting just for us. It took mere minutes to drop truck, have mileage checked, pay a bit more, and drive off. Unbelievable. Thank you!!!

lingyu L. en

Grado:

El cliente no dejó un comentario.

Augustina D. en

Grado:

El cliente no dejó un comentario.

Hamed Z. en

Grado:

El cliente no dejó un comentario.

Yoendy V. en

Grado:

Charge me 20 extra dollars for dropping it off and not doing the mobile check in which I was never informed about

Jared M. en

Grado:

My original rental in Cranston was not there. I arrived to find no uhaul truck and no explanation. I called to notify and I had my location changed to West Warwick, much further than my original location, which in turn added to my bill. I asked for an email confirmation of the address and did not receive it for a half an hour. This was extremely frustrating on a moving day. I had no notice of change in reservation and instead i was put out an hour and half, and ultimately rushed off the phone by your representative. This caused me to be late for my other storage reservations. Once I arrived West Warwick, I was told I could not receive the uhaul for the intended six hours I paid for, even though I was told that I could on the phone by a uhaul representative, and despite being late because of your mistakes. Finally, I had to rush to get the uhaul back before 8pm before getting charged an “after hour” fee, despite having no explanation of this. I’ve used uhaul many times, and will not being using this service anymore, unless I receive an explanation and apology. Extremely poor customer service, very disappointed.

Allen M. en

Grado:

Excellent service and great experience.

Kevin B. en

Grado:

El cliente no dejó un comentario.

CHRISTOPHER D. en

Grado:

The front end/ suspension made alot of noise. There was no shaking or "bad ride feel" but the unit needs to be serviced. The location and its staff are great I've used them several times and will continue to do so.

Weston C. en

Grado:

El cliente no dejó un comentario.

Richard A. en

Grado:

Place was great too. Would have got my truck here but was not offered the option. Mentioned the online check in waste and this guy like the first one said it was a waste. Your company should fix that. Either make it count or don't ask people and implore them in messaging to do it. Otherwise I liked everything about the service. People made the difference.

CHRISTOPHER D. en

Grado:

Satisfied repeat customer. The staff at this location always provide excellent service.

Susan H. en

Grado:

Some customers might need a step stool to get in out of trucks. Esp the bed of pick ups, if they are used to driving cars. Tie downs ir straps in the back. First time movers might not know to have those items.

Conrad R. en

Grado:

El cliente no dejó un comentario.

Joseph N. en

Grado:

El cliente no dejó un comentario.

Dianna A. en

Grado:

Honest service, friendly and willing to work with customers

Jean S. en

Grado:

This is the second time renting from this location. Great service Everytime.

Robert T. en

Grado:

El cliente no dejó un comentario.

Keeley R. en

Grado:

El cliente no dejó un comentario.

Joseph R. en

Grado:

Excellent staff working there.

AMANDA H. en

Grado:

Excellent service!

Clifford B. en

Grado:

El cliente no dejó un comentario.

David B. en

Grado:

Dashboard of the truck has electrical faults causing 1 or more fault lights to come on and go out. The odometer has the same problem.

DAVID L. en

Grado:

My 'no' response to the 'clean' question resulted from the following. The van I rented reeked of cigarettes, almost unbearable. In the July heat, the AC produced air that reeked of cigarettes. No more AC ! I had no choice but to drive at highway speed with the front windows cracked just enough to survive. It wasn't a pleasant experience. I had to rinse my face at every opportunity. I will rent a vehicle like this from UHaul again, but I will not accept a vehicle that isn't odor free of cigarette smoke. Please don't make me the bad guy. Do you job. Disallow smoking and add a surcharge if the car isn't returned as 'fresh' inside as when it was taken. This is what hotels do in the 21st century. It's time for you to step up as well. I look forward to a better experience next time. Thanks.

Bryan P. en

Grado:

I’ve used this location 3-4 times over the past 6 months and am very pleased.

Robert B. en

Grado:

Super easy to drop off. Employee came out right away to help with return.

CHRISTOPHER D. en

Grado:

Repeat customer - BAYCO associates always provide excellent customer service.

Daniel C. en

Grado:

Always great service here. That's why I alway get my trucks here.

andrew H. en

Grado:

El cliente no dejó un comentario.

Jon S. en

Grado:

Employee could not stop talking so he could actually hear what I was trying to explain. Customer service skills were weak. Also the location smelled like a workshop - understandable gut still not inviting for a rental customer.

Jameson D. en

Grado:

Empty gatoraid left in car and car given to me with quarter tank but they said it was 3/8 filled

Layne B. en

Grado:

our move went extremely smooth due to the ease of picking up our truck and dropping it off

Laura J. en

Grado:

This location was very helpful as I had a reservation at a spot in North Kingstown that the website stated it was open until 3pm and when I had gotten there @ 1:05 for my 1pm reservation no one was there and no one had been picking up the phone since 11 am when I had originally tried to set up my reservation. I called this office and they helped me switch my reservation to them and I was able to start my move. I was a little upset that when the man helping me tried to explain to U-Haul that no one was there it was still marked as my fault for being 5 min behind schedule, but I am going to take that up with U-Haul later today.

Ryan H. en

Grado:

El cliente no dejó un comentario.

Nicholas C. en

Grado:

El cliente no dejó un comentario.

MICHELE D. en

Grado:

El cliente no dejó un comentario.

Eileen H. en

Grado:

OMG! The guys at this site were so helpful and nice. The trailer was the oldest one I have ever seen though.

Anna-Therese K. en

Grado:

El cliente no dejó un comentario.

CHRISTOPHER D. en

Grado:

Great service! While I refueled the truck, the business owner came outside and checked it in. By the time I parked it, my receipt was ready. Excellent place to do business. The 26' truck was a slightly older model but was very well maintained and performed flawlessly.

Percy T. en

Grado:

Had to pick up truck at this location after first location in North Kingstown RI had closed early and could not retrieve truck at that location. On line representative helped me immensely and made the changes so I could pick up this truck in West Warwick.

John M. en

Grado:

El cliente no dejó un comentario.

Charles S. en

Grado:

Great customer service. I followed what was stated for instructions, everything was ready when I picked up trailer and drop off super easy. Trailer was clean and great condition. Would recommend for sure and will need same for a year from now to move another kid with college

christine O. en

Grado:

El cliente no dejó un comentario.

JONATHAN C. en

Grado:

El cliente no dejó un comentario.

Patricia B. en

Grado:

El cliente no dejó un comentario.

Carmelita B. en

Grado:

El cliente no dejó un comentario.

Edward M. en

Grado:

El cliente no dejó un comentario.

LOUISE C. en

Grado:

El cliente no dejó un comentario.

Anna B. en

Grado:

El cliente no dejó un comentario.

Nanci Lee L. en

Grado:

El cliente no dejó un comentario.

William L. en

Grado:

I can't think of anything because the transaction was effortless. Very professional and courteous.

David W. en

Grado:

El cliente no dejó un comentario.

Jason M. en

Grado:

El cliente no dejó un comentario.

Jeffrey L. en

Grado:

El cliente no dejó un comentario.

Brian P. en

Grado:

El cliente no dejó un comentario.

seven C. en

Grado:

El cliente no dejó un comentario.

Joseph L. en

Grado:

Cab of truck was "clean enough" but could use a bit of vacuuming. This was the first time renting from this location; business owner was ok - kind of a crappy personality. Now a few months ago I rented a U-Haul van from 329 Providence St, West Warwick, RI 02893 - and THAT owner was far more pleasant. Just wish he had 10' trucks. And his equipment is kept very clean.

Michael M. en

Grado:

The owner was extremely nice and helpful- would recommend for sure!

Stephanie N B. en

Grado:

The young man that was there when I picked up and dropped off provided excellent customer service.

Brenda W. en

Grado:

You have no people skills. There's things that happen beyond human comprehension... and it happens to everyone at least once in life, well,my life, more often. I feel corporations have discounted humans basically to just numbers... black,(positive);anything else ignored,or treated worse than an animal...misspoke, animal life has weyyyyy more value than human life;(Won't go there)but once you step out of your plastic bubble or your safety nets,Welcome real life. Don't say you weren't forewarned. I say this with love as to inform those that hasn't experienced this yet. Thank you very much for your time. Good day

Stephan H. en

Grado:

To rent the truck was very easy, no problems at all but the truck I had was very dirty and it sounded like it will fall apart any second.