I chose another location because it was open on Sunday. Somehow I got assigned this location with the threat of a fee if I dropped at my chosen location.Kenneth E.
Customer Reviews for Cowboy Pitstop
(U-Haul Neighborhood Dealer)
Wolfforth, TX 79382
Servicios en esta ubicación:
- Tue–Fri10 a. m. - 5 p. m.
- 12/8/2022: 10:00 a. m. - 2:45 p. m.
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
check serviceability of vehicles before issuing them out.Juliana W.
Great people to deal with.Anthony G.
Excellent customer service. Thank u guys!Lou L.
El cliente no dejó un comentario.Justin S.
Very friendlyRobin H.
I scheduled a pick up at 0900 but they don't open until 1000, and I was not notified of this prior to arriving.Peter R.
Super friendly, good people and good experience overall.William S.
Unbelievable clusterfuck getting to this place. You'll be hearing from me in greater detail. Expected to pick up the truck at the main location in Lubbock, where there were at least 30 trucks on the lot. The not-helpful woman at the desk said we had to go to this Cowboy place. No directions. Got lost. It was in the middle of nowhere after hours. She claimed I'd gotten an email about this two days prior. No. I checked junk mail. No. With some advance notice I might have been able to plan to get to this place. And don't tell me "oh, we've been so busy." If you can't handle the volume of business, hire more people or refund money. There's more, but this is the bare bones. NOT OK.Dorothy C.
Nicest people ever.Shay M.
El cliente no dejó un comentario.Jeffrey S.
El cliente no dejó un comentario.SEVERIANO S.
The drop off location was a very interesting place. The staff there was also very efficient, helpful and friendly. Great job U Haul.Jerry S.
Roadside service was excellent.JERRY S.
El cliente no dejó un comentario.DENVER B.
El cliente no dejó un comentario.Amanda C.
Very courteous service from great people!! I would highly recommend them!Thomas A.
Location was closed and could not find lock box to drop off keys.TAMMY R.
El cliente no dejó un comentario.WHIT A.
El cliente no dejó un comentario.JEFFREY C.
El cliente no dejó un comentario.Valerie H.
This is a great U-HAUL location, the owners are terrific!Gregory L.
We dropped off after hours and it was easy.Laurel C.
El cliente no dejó un comentario.Donna D.
El cliente no dejó un comentario.David R.
they were closed but she still took us in, so sweet.Reynaldo P.
El cliente no dejó un comentario.MIchael L.
All was goodIsic R.
Owners are very friendly and helpful.Douglas B.
Very accommodating and helpful. Great experienceDIANA W.
Easy to work with and very professional I give the Cowboy Pitstop a A+ I will definitely use them again and if you need some furniture go see them!!armando S.
El cliente no dejó un comentario.Wesley B.
El cliente no dejó un comentario.Brianna M.
El cliente no dejó un comentario.Paul P.
El cliente no dejó un comentario.Kyle P.
The married couple managing the location was very nice and friendly. I hated having to pick up the truck in wolfforth, but I was very happy to interact with the people there.Alexander C.
El cliente no dejó un comentario.THARANGA DISSANA D.
El cliente no dejó un comentario.Gaylan S.
El cliente no dejó un comentario.Carlos H.
No commentCarlos H.
El cliente no dejó un comentario.William B.
El cliente no dejó un comentario.Kevin M.
I wish the trailers were a little cleaner and better looking but functionally they are awesome. I am curious how many miles you get out of a 6x12 trailerTommy S.
everything was great at the pick up location. Something to consider..... the only thing that concerned me was as I was driving up to Lubbock, TX from Houston I received a call from u-haul customer service. The first words out of the representative's mouth was I did not have a trailer at the location I reserved it at. I went ballistic until she told me there was a trailer in Wolfforth (outside of Lubbock). Why would u-haul let me a rent a trailer at one location when there were no trailers there? I had no problem going to Wolffoth to get the trailer. What would have been my options had I got up Lubbock and had no trailer at all?Larry P.
Most trailers were inches deep in water/mud, there was a question if I would even be able to get the one that I had reserved. I waited for more than a half hour while the owner/manager unsuccessfully tried to process the transaction on the computer.Barbara K.
Very friendly and efficient. They were ready for us when we arrived. Filled out paper work, hooked up trailer and on the road in about 10 minutes.Stacy G.
El cliente no dejó un comentario.jerome S.
El cliente no dejó un comentario.STAPHANIE B.
El cliente no dejó un comentario.Caroline W.
Can't improve on perfection. Customer Service was amazing.Rocksann C.
El cliente no dejó un comentario.Joshua G.
El cliente no dejó un comentario.Tracy S.
El cliente no dejó un comentario.Ed D.
Owners, Jeff & Susan, are just good & honest people. I wouldn't want to rent a Uhaul from anyone else. They go above and beyond to meet customers needs. Thanks Cowboy Pitstop for great Customer Service!Shonda M.
El cliente no dejó un comentario.Zach F.
Very friendly and informativeJAMES H.
El cliente no dejó un comentario.Sandra M.
El cliente no dejó un comentario.Becky J.
El cliente no dejó un comentario.margaret S.
Not a thing. Awesome service!!Elvin S.
El cliente no dejó un comentario.donald P.
El cliente no dejó un comentario.daniel M.