Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
There were serious technically difficulties with the software that this location was using on their computer to transact the rental. I also had technical difficulties with the U Haul app. These technical difficulties caused a delay in the rental process of more then 1 hr.
Randolph G
Rating:
5.0
Brand new vehicle and wonderful customer service.
Frances H
Rating:
5.0
Customer did not leave a comment.
Jose R
Rating:
5.0
Customer service was outstanding. The staff were friendly and helpful in ever way. 10 out of 10
Alexander C
Rating:
5.0
Nothing they were great.
Mykel R
Rating:
5.0
Customer did not leave a comment.
STACY A
Rating:
5.0
Customer did not leave a comment.
Zachary T
Rating:
5.0
Customer did not leave a comment.
Nathaniel C
Rating:
5.0
100% recommend Cowboy Dans Trading Post. Super nice people and very helpful...great place!
Jo C
Rating:
5.0
Customer did not leave a comment.
RANDALL H
Rating:
5.0
Customer did not leave a comment.
Curtis O
Rating:
4.0
I was not credited the 50 miles as promised.
Christina P
Rating:
5.0
Excellent customer service and appreciated their family friendly atmosphere.
Jana K
Rating:
4.0
Customer did not leave a comment.
Steven W
Rating:
5.0
Ben was great!!
LASHANA M
Rating:
5.0
Great customer service
Chris C
Rating:
3.0
Customer did not leave a comment.
April H
Rating:
5.0
Keep up the great work
Daryl G
Rating:
5.0
Customer did not leave a comment.
Alexander C
Rating:
5.0
Customer did not leave a comment.
Tom G
Rating:
5.0
Allow the on site workers to make decisions on days the weather bad won’t allow you to unload your house hold to give a free day to turn the truck back in
Alvin B
Rating:
4.0
Customer did not leave a comment.
dwight c
Rating:
4.0
Customer did not leave a comment.
John R
Rating:
4.0
Customer did not leave a comment.
Candice R
Rating:
5.0
Customer did not leave a comment.
JEFF F
Rating:
5.0
Customer did not leave a comment.
Mark P
Rating:
5.0
Great customer service
Dennis K
Rating:
5.0
Customer did not leave a comment.
Jeremy J
Rating:
5.0
Customer did not leave a comment.
gregory b
Rating:
5.0
Customer did not leave a comment.
Brandon T
Rating:
5.0
Customer did not leave a comment.
JOEL G
Rating:
5.0
Customer did not leave a comment.
Donavon C
Rating:
4.0
Customer did not leave a comment.
phillip a
Rating:
3.0
Customer did not leave a comment.
marianna t
Rating:
5.0
Customer did not leave a comment.
Ruth O
Rating:
5.0
Customer did not leave a comment.
Terry R
Rating:
5.0
Customer did not leave a comment.
Victoria L
Rating:
5.0
Customer did not leave a comment.
Tabatha Y
Rating:
4.0
Customer did not leave a comment.
Bryce S
Rating:
5.0
Very helpful and courtious.
Dwain R
Rating:
3.0
Customer did not leave a comment.
Neal A
Rating:
5.0
Customer did not leave a comment.
JeanMichel B
Rating:
5.0
Just keep things the way they are, reservation system was spot on, no issues, trailer was available for pick up, location was great, ease of access.
Birk E
Rating:
5.0
Customer did not leave a comment.
Barbara S
Rating:
5.0
Customer did not leave a comment.
Aleica R
Rating:
4.0
I had a terrible experience with Uhaul. I rented a 15 foot box truck 1 day to move 80 miles. I picked up the truck on 6/30 and returned the next day, 7/1 and on time, I was charged accordingly. On 7/12 I rented a 15 foot box truck as well as a car hauler 7/12 - 7/17 drove from TN- to NY $ 1417.28. Paid infull on the 12th and returned on the 17th and on time. By the 20th my checking account was $525.00 over drawn. Turns out Uhaul with drew an additional $1411.80 from me on 7/13. So they return the 1411.28 after a week of emotional distress but does nothing about the 8 charges of over draft fees totaling $200.00. So I tried for another 2 weeks to no avail to get compensated for the over draft fees. Now I find out they charged my account again today 8/6 another $2500.00. So I’m back fighting and being sick because of the financial crisis Uhaul has put me threw. I’m going to seek compensation for the distress Uhaul has put me threw.
Marjorie h
Rating:
5.0
Great customer service as always.
Samone C
Rating:
4.0
It all seemed fine.
Robert D
Rating:
5.0
Customer did not leave a comment.
Mary H
Rating:
3.0
The truck’s AC unit was out, it was unbearable hot with no chance of relief. Also, the instrument cluster flickered in and out.
Jaymen P
Rating:
5.0
Customer did not leave a comment.
Dustyn D
Rating:
5.0
Customer did not leave a comment.
Dustyn D
Rating:
5.0
Customer did not leave a comment.
Glenn A
Rating:
5.0
Customer did not leave a comment.
Walter N
Rating:
1.0
We had our rental scheduled for 8 am 24/7 pick up and we got there and couldn't pick it up. We had people waiting on us to help us move and weren't able to obtain the truck till 9:30. This created us to pay our helpers more due to the truck not being available. We called and called and only got a hold of one person to help us.
Danny W
Rating:
5.0
Keep up the good work.
Vance H
Rating:
5.0
Customer did not leave a comment.
Jesse H
Rating:
4.0
Customer did not leave a comment.
Derek B
Rating:
5.0
It was a pleasant experience! Professional staff, reasonably priced.
Michael G
Rating:
5.0
Customer did not leave a comment.
Angie J
Rating:
4.0
THIS was the only easy part of the entire rental
Tracy M
Rating:
5.0
Customer did not leave a comment.
CRAIG E
Rating:
5.0
Customer did not leave a comment.
Sandra B
Rating:
5.0
I would like to thank everyone who heled me. I was worried about being cheged extra day because there was a bad accident on the interstate that made being late to return. They didn't charge me a extra day. Thank You so very much BIlly J Phillips
Billy P
Rating:
5.0
great service
DONALD B
Rating:
5.0
Customer did not leave a comment.
Robert T
Rating:
5.0
Customer did not leave a comment.
Wesley G
Rating:
5.0
The staff was wonderful
Patricia A
Rating:
5.0
Customer did not leave a comment.
Steven B
Rating:
5.0
The folks their were very friendly and helped a lot. Not like other locations here. The getting and turning in the truck was fast
ANTHONY B
Rating:
5.0
Super dope people, really accommodating and friendly. 11/10 recommend.
BROOKE T
Rating:
5.0
Customer did not leave a comment.
TOMEKA M
Rating:
5.0
Customer did not leave a comment.
KRYSTYNA L
Rating:
4.0
Did after hours drop off
Robert Y
Rating:
5.0
Customer did not leave a comment.
MANUEL E
Rating:
5.0
Customer did not leave a comment.
FRANCISCO T
Rating:
5.0
Customer did not leave a comment.
James F
Rating:
5.0
Customer did not leave a comment.
JAMES F
Rating:
5.0
Keep up the great work!
Christopher J
Rating:
5.0
Customer did not leave a comment.
SAMELBA L
Rating:
1.0
Customer did not leave a comment.
HYUN K
Rating:
5.0
Customer did not leave a comment.
DAVID T
Rating:
5.0
Customer did not leave a comment.
Bryant R
Rating:
3.0
Customer did not leave a comment.
George S
Rating:
5.0
Great service
VIVIAN S
Rating:
5.0
Customer did not leave a comment.
MANUEL E
Rating:
4.0
Very friendly people
DERRICK M
Rating:
5.0
Very helpful,polite, and friendly! Will go to this place for all future rentals.
Timothy M
Rating:
3.0
Customer did not leave a comment.
Glen M
Rating:
3.0
Customer did not leave a comment.
Charles M
Rating:
4.0
Customer did not leave a comment.
ERIC H
Rating:
5.0
The management opened their doors to us, even after closing, and we were fitted with a trailer in less than 15 minutes. Thank you!
JANET C
Rating:
5.0
Customer did not leave a comment.
ALVIN R
Rating:
5.0
Drop off was great. People actually know how to do there job and be open when they are supposed to be.
