Customer Reviews for Covington Mart
(U-Haul Neighborhood Dealer)

17 comentarios

3445 Covington Dr   Decatur, GA 30032

(404) 534-3438

Horarios de la ubicación

  • Lun. - mié.: cerrado
  • Jue. - Dom.: 10:30 a. m. - 7:30 p. m.

Servicios en esta ubicación:

Contáctanos

(404) 534-3438

3445 Covington Dr
Decatur, GA 30032

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - mié.: cerrado
  • Jue. - Dom.: 10:30 a. m. - 7:30 p. m.

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
1.0

Truck was medium clean. Someone left items from earlier rental. Gas indicator on agreement was incorrect. I was charged for gas even though I bought gas and provided receipt. Check engine light came on and oil indicator showed 3% remaining. Customer service was atrocious. Proprietor was rude and unpleasant at start. Employee was rude and unpleasant at return. Location was unclean and poorly maintained. I will NEVER do business of any kind there again!

ANTON H. 
Clasificación:
1.0

My reservation was made at a different place than what I requested and the time was also different from what I requested. Furthermore, the location where I was supposed to pick up was not open at the confirmed pickup time, the shop owner showed up a whole hour late. I also requested 24/7 pickup but when I went to pick up the truck that was not possible.

Calvin R. 
Clasificación:
4.0

El cliente no dejó un comentario.

Avril S. 
Clasificación:
2.0

Cabin of the Truck was not clean.

Borja E. 
Clasificación:
5.0

Truck need to be service engine light is on;

Jacqueline S. 
Clasificación:
3.0

It took a month to get the receipt. After I received a call saying that I had not turn it in. Most companies give you 24 hours. I was given less than that. I think I was over charged.

CLARA C. 
Clasificación:
1.0

Got moved multiple times from my ideal location to pick up. Customer service was very rude and poorly run

SEAN S. 
Clasificación:
2.0

Dont try to steal money from customers bank accounts. I will never use this location again and I dont recommend any use them

Marco H. 
Clasificación:
2.0

The registration process was horrific for myself and the agent It took more than 90 minutes to pick up and just enter driver's license info. My location was changed by you all as was my pick up time.

Ann B. 
Clasificación:
1.0

Store was 30 minutes late opening. The manager did not know where truck keys were located. He did not know how to check me in. Registered and paid online, received confirmation of completion to get the truck at 12:00pm. I drove off the lot at 1:30!! Unacceptable.

Terri W. 
Clasificación:
5.0

The person at the Covington Mart that rent me U-Haul were very nice and polite.

James F. 
Clasificación:
2.0

El cliente no dejó un comentario.

Caleb R. 
Clasificación:
1.0

Unsafe location. Clerk had never rented a truck before.

Donald C. 
Clasificación:
1.0

The first thing was the agent was super rude. Then when I said I already provided all the info on the website, he became aggressive. Then when we my friend (the driver) started the uhal, it was showing Tire monitor service system on the dashboard. Once I called him, he said call to the customer service, by then it was already noon with all these hassles. Then we took that to check the tire pressure and it seems okay. When we dropped at 3.30pm, the guy was there and when I asked when I will get the notification that i dropped off he said I will email you and still didnt receive any.

Neva A. 
Clasificación:
5.0

El cliente no dejó un comentario.

LaRon J. 
Clasificación:
1.0

The employees that were supposed to help me get the key did not know what he was doing. It took an hour to get the key. The truck had a tire sensor issue also.

Jorge A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Elissarh J. 
No se han enviado comentarios para esta ubicación.

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