Customer Reviews for Covenant Tire Center
(U-Haul Neighborhood Dealer)

37 reviews

712 Forrest Ave   Gadsden, AL 35901

Office Hours

  • Mon-Sun: Closed

Services at this Location:

Contact Us

712 Forrest Ave
Gadsden, AL 35901

Services at this Location:

Office Hours

  • Mon-Sun: Closed
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

David Lister 
Rating:
4.0

Customer did not leave a comment.

David Heaton 
Rating:
5.0

Customer did not leave a comment.

Dustin Williams 
Rating:
5.0

Customer did not leave a comment.

Anita Stancil 
Rating:
1.0

Was sent to 2 different locations for help with a tow dolly … I was lied to twice then told to go to a 3rd location and when I asked them to send someone because I had been lied to twice… they hung up on me …. Customer service by the woman who was the last to talk to me was a waste of a paycheck by your company…. Better suited to clean bathrooms than represent your company…..

JAMES FIFE 
Rating:
5.0

Customer did not leave a comment.

Jeffrey Carter 
Rating:
3.0

Customer did not leave a comment.

Gary Simpson 
Rating:
5.0

Customer did not leave a comment.

Sam Helmich 
Rating:
5.0

Maybe replace the chain link fence, but otherwise, it was a very pleasant experience with professional and excellent customer service, with the explanation of the charges and details. Would definitely recommend in Gadsden.

Graham Rockley 
Rating:
3.0

The staff here didn't seem to know what they were doing and it took a really long time to get the vehicle. I checked in before I arrived and they still had to put my information in twice.

Goldie Lewis 
Rating:
5.0

Customer did not leave a comment.

Patricia Marshall 
Rating:
5.0

You got it press on

timthony hill 
Rating:
5.0

Customer did not leave a comment.

Tiyrone Warren 
Rating:
5.0

I had to reserve at another location on the day of my pickup because the truck i needed wasn’t available at one location. When i arrived to pick up the truck, they werent open at the time i was to pick up, i will not use the Greyhound location at Meigan blvd ever again, but the Covenant Tire location was absolutely fantastic. I spoke with the guy on the phone, confirmed he had the truck, and when I arrived he already had my info pulled up, i was in and out in less than 10 minutes. Best service ive had with Uhaul in years. Highly recommend this location

Jonathan Harviel 
Rating:
5.0

Customer did not leave a comment.

James Darnell 
Rating:
5.0

Nothing. I love this location.

Bobby Jenkins 
Rating:
5.0

Customer did not leave a comment.

William Reed 
Rating:
5.0

Customer did not leave a comment.

Adam Prysock 
Rating:
5.0

Customer did not leave a comment.

DENNIS LANKFORD 
Rating:
1.0

Both of these review s are for uhaul not the locations. Worst experience ever. Expensive, poor quality, lies missing items. Pathetic

DARRELL PING 
Rating:
3.0

Customer did not leave a comment.

THOMAS HUEY 
Rating:
5.0

Customer did not leave a comment.

Andrea Flowers 
Rating:
5.0

Nothing

MAMIE EBRIGHT 
Rating:
5.0

Customer did not leave a comment.

James Lackey 
Rating:
4.0

Customer did not leave a comment.

SHARON wrens 
Rating:
5.0

Customer did not leave a comment.

JULIE SHERMAN 
Rating:
5.0

Customer did not leave a comment.

Charles Thrush 
Rating:
2.0

I had scheduled my pickup for a location in Rainbow City. A text the day said that my pickup location was this one. It was at the bottom of a message that I did not see while I was at work. My email confirmed that I had a reservation about 15 minutes away in Rainbow City, closer to our pickup location. We arrived to the location I had made my RSVP at and it was closed with no UHauls in sight. After finally figuring out my reservation was changed solely off one text, not any emails, they took a long time to be able to give us the key, because the workers there did not have access to the lock box. Which I understand they did not have the code for the lock box, but it was almost 45 minutes after the reservation before we were able to leave with the UHaul.

Rebekah Ledbetter 
Rating:
5.0

Trailer was ready for pickup when I arrived, Frank was very polite and helpful

Gilbert Chapman 
Rating:
4.0

Customer did not leave a comment.

philip abney 
Rating:
5.0

It has been a while since I have rented a Uhaul truck. I think the .79 per mile charge PLUS Gas is a bit excessive, but other than that things went well.

Matthew Dean 
Rating:
3.0

Customer did not leave a comment.

Yajaira Romero 
Rating:
5.0

Customer did not leave a comment.

JOEY KELLUM 
Rating:
5.0

Truck needed tire rods r alignment.

SAMUEL BARRON 
Rating:
5.0

Very helpful and assisted me in decoupling the trailer.

Micheal Smith 
Rating:
4.0

I had a resevation near my home in Trussville, Al. Uhaul Huntsville relocated my "resevation" to Jasper, Al almost 1.5 hrs from my house...taking all trucks to Tuscaloosa, Al. I scrambled to find this truck closer although the rep from H'ville told me no trucks were available. Disappointed in Uhaul this time. Tow dollie was not avaiable. My Son towed one from Ga. to my location and I used it back to Foley, Al. I understand you want to rent trucks but the word, R E S E R V A T I O N, means something different to a client than it does to Uhaul. Frustration! Jim Henson

Sherri Henson 
Rating:
4.0

Customer did not leave a comment.

David Ellis 
No reviews have been submitted for this location.

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