I wanted to rent a pickup, but was told that since I am self-employed,I was not eligible. I think this is foolish and discriminatory to the small business owners in this country. I'm not sure what makes me unfit to rent a pickup, but I can rent the biggest thing you have.
Stephen L.
Customer Reviews for Covenant Tire Center
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
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Second time in 10 days i have rented a truck from this location Great service Thank you. Paul
Paul K.Very good and helpful
Paul K.All was well
Christopher Y.Great service
RICHARD F.Great service
Ryan M.drop off was at a tire business that also rents trucks. never saw the inside.the location did phone me a day before the truck was due to be returned, I guess they needed it.
george L.Tires didn't have good tread on them
Blake I.I had an appointment. I had prepaid but equipment wasn't ready and no one was interested in helping me at the allotted time. Had to wait at least a half hour for someone to come back from getting lunch to get help. Overall, it took over an hour to pick up a prepaid trailer
Cindy C.Staff was quite helpful at both pickup and return. Excellent experience! ¡Gracias!
eric H.They were extremely rude and I also gave a 1 star because I paid for something I didn't even need or use because of the checkout process. $32 completely wasted while purchasing
Camron H.Covenant Tire Center and staff were excellent and very helpful. Will use this location in the future. Good job.
martin N.The employees at the location we very rude and had rude words for my mother.
Trayvone H.Make sure you have the truck you asked for. I just wantEd a 15 ft and only one they had was 26. I had basically a half empty truck. They should tell you they don't have the truck you need before the day you pick up.
Jodie W.Don't change a thing! It was flawless. The agent knew what he was doing and on the rental got me in and out, and on the return, I was out pretty much as soon as I parked the truck. I will use this location again. ¡Gracias!
emanyel I.Was not told in advance that this location has their own policies regarding requirements for renting a pick up truck. Arrived and was told I would need 2 personal references and they would need to call my HR department to verify my employment….on a Saturday. The only truck they would let me rent without all that was a 26' box truck. They wouldn't honor the pick up truck price either. So what should have been a $30 rental turned into a $75 rental. NEVER returning to this uhaul place!
Melissa G.Give Kevin a raise, he is awesome.
Michael Z.The management there did a great job helping me get my container
RODELL A.Everything went fabulous only needed a truck for a few hours I believe I was only charged a 1995 and some mileage and return the vehicle and no muss no fuss
Deborah D.Renting was easy and everything was explained about any cost that would or could occur. Everyone was friendly and the rental was a real pleasure for me. Thanks a lot.
sidney F.Great service, easy check in and drop off.
Todd S.Staff very, VERY rude. Not the one that I returned the equipment. The one that I got the equipment from. It was yelling at his assistant and even was rude with me as well.
Jack R.Gentleman that checked me in was as rude as they come. I would not recommend this location to anyone “
Kenny E.Due to thefts locally, the standard uhaul procedures were not followed. On arrival, we had to give 2 references and they required on the spot verification of employment by calling my boss. My boss was out of town, and HR did not answer, so they weren't going to rent to me. None of these procedures were known to me prior to arrival. This was only for vans and pickups, so I was able to upgrade to a box truck, and they did that for free. However, the hassle of the rental along with having to drive a big box truck around town made the experience less than desirable, and certainly not recommendable.
Jon W.Several of the trailers are broken. Only one worked
Michael H.Excellent customer service at this location owner was friendly knowledgeable and attentive
Carl G.Drop off was fine. See notes above about terrible reservation process.
timothy B.Nother
Deuntay H.Have rented 3 trucks there in the last 2 months…Never any issues…Pleasure to do business with
Brad H.The back of the truck smelled awful. No, really. Some people would gag. Someone had shipped dogs or something. It smelled like rotting dog poop. I had to wash the bay twice to make it bearable and so that the furniture wouldn't stink. I think the store should have know about this and, if so, done something about it.
Duane P.I wanted a receipt before I left but they did not supply that. I did not receive a email but I was charged $70. I was told the agent to put an extra day and it would be and extra $29. So I'm trying to figure out what the extra charge is
anitra M.Covenant Tire was convenient, efficient and such a pleasant experience!! I've rented from them multiple times and it's always been seamless. Highly recommend!!
Susan W.FIRE FIRE FIRE FIRE FIRE!!!!!! ALL THE EMPLOYEES except the tire tech guy. NO PROFESSIONALISM. CUSTOMER SERVICE is a JOKE!!
TERRANCE R.Kevin helped me get going and I thank him for going the extra mile
Pamela B.They were SO accommodating! And went above and beyond to help us. We'll definitely recommend and use them again
Bryan G.Very great service very very satisfied God bless
NICOLE P.I was so pleased with my experience! Everyone that helped me was professional and kind did went over and above to assist me in the process, I highly recommend!!
Susan W.Before being saved by Covenant Tire I was directed to a closed location.... Talked to different people and they all shuffled me from one to another
Nathan M.Very hot inside. No air conditioning on.
Theresa H.Gracias
daniel H.Kevin is very helpful and nice to deal with. Easy process.
Teresa D.I've been using uhaul for over 28 years and I've never been equipment that doesn't drive over 50 miles. The speed limit in Alabama is 70 which had me lagging all the way back. I will never use this location ever again. Upper management may want to correct it asap.
ROSALIND E.A little pricey.
Larry M.Air conditioner needs to be on. Too hot in office.
Theresa H.I think that the tires need to be balanced. There was a lot of vibration. Other than that it was a good experience.
Marshall J.Nothing everything was right on
DEONTENICE S.Don't book reservations so close together causing trucks to not be available. I had to switch to this location last minute because my original truck was not returned on time.
Brittany M.The attendant at the desk seemed to upset or perturbed by me booking via the 24/7 ride share function. He never articulated the cause of his agitation, so I assumed it had nothing to do with me. So I excused that whole interaction. I just needed a van for a quick move job. A more temperamental customer may have been offended or upset by the interaction. I, however, just needed a van to move my stuff…
Charles V.Excellent customer service
Bryan E.Kevin was a great guy. Easy going and happy to please you.
Linda H.