Give Kevin a raise, he is awesome.Michael Z.
Customer Reviews for Covenant Tire Center
(U-Haul Neighborhood Dealer)
Birmingham, AL 35235
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - sáb.: 8 a. m. - 5 p. m.
- Dom.: cerrado
- 11/24/2022: cerrado
- Inspección gratuita del remolque
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Kayla L.
The management there did a great job helping me get my containerRODELL A.
Everything went fabulous only needed a truck for a few hours I believe I was only charged a 1995 and some mileage and return the vehicle and no muss no fussDeborah D.
Renting was easy and everything was explained about any cost that would or could occur. Everyone was friendly and the rental was a real pleasure for me. Thanks a lot.sidney F.
El cliente no dejó un comentario.Vadim G.
El cliente no dejó un comentario.Andrew G.
El cliente no dejó un comentario.Alicia W.
El cliente no dejó un comentario.john K.
Great service, easy check in and drop off.Todd S.
El cliente no dejó un comentario.Tanisha H.
El cliente no dejó un comentario.Terrence B.
El cliente no dejó un comentario.Matthew G.
El cliente no dejó un comentario.Robert P.
Staff very, VERY rude. Not the one that I returned the equipment. The one that I got the equipment from. It was yelling at his assistant and even was rude with me as well.Jack R.
Gentleman that checked me in was as rude as they come. I would not recommend this location to anyone â€œKenny E.
Due to thefts locally, the standard uhaul procedures were not followed. On arrival, we had to give 2 references and they required on the spot verification of employment by calling my boss. My boss was out of town, and HR did not answer, so they weren't going to rent to me. None of these procedures were known to me prior to arrival. This was only for vans and pickups, so I was able to upgrade to a box truck, and they did that for free. However, the hassle of the rental along with having to drive a big box truck around town made the experience less than desirable, and certainly not recommendable.Jon W.
El cliente no dejó un comentario.wayne F.
Several of the trailers are broken. Only one workedMichael H.
El cliente no dejó un comentario.Brian L.
Excellent customer service at this location owner was friendly knowledgeable and attentiveCarl G.
El cliente no dejó un comentario.cynthia G.
Drop off was fine. See notes above about terrible reservation process.timothy B.
Have rented 3 trucks there in the last 2 monthsâ€¦Never any issuesâ€¦Pleasure to do business withBrad H.
El cliente no dejó un comentario.Sheila G.
The back of the truck smelled awful. No, really. Some people would gag. Someone had shipped dogs or something. It smelled like rotting dog poop. I had to wash the bay twice to make it bearable and so that the furniture wouldn't stink. I think the store should have know about this and, if so, done something about it.Duane P.
I wanted a receipt before I left but they did not supply that. I did not receive a email but I was charged $70. I was told the agent to put an extra day and it would be and extra $29. So I'm trying to figure out what the extra charge isanitra M.
El cliente no dejó un comentario.Charlotte B.
Covenant Tire was convenient, efficient and such a pleasant experience!! I've rented from them multiple times and it's always been seamless. Highly recommend!!Susan W.
FIRE FIRE FIRE FIRE FIRE!!!!!! ALL THE EMPLOYEES except the tire tech guy. NO PROFESSIONALISM. CUSTOMER SERVICE is a JOKE!!TERRANCE R.
El cliente no dejó un comentario.Makaleigh J.
Kevin helped me get going and I thank him for going the extra milePamela B.
They were SO accommodating! And went above and beyond to help us. We'll definitely recommend and use them againBryan G.
El cliente no dejó un comentario.Nancy T.
El cliente no dejó un comentario.Bobby J.
Very great service very very satisfied God blessNICOLE P.
El cliente no dejó un comentario.Chuck S.
I was so pleased with my experience! Everyone that helped me was professional and kind did went over and above to assist me in the process, I highly recommend!!Susan W.
Before being saved by Covenant Tire I was directed to a closed location.... Talked to different people and they all shuffled me from one to anotherNathan M.
Very hot inside. No air conditioning on.Theresa H.
El cliente no dejó un comentario.Daniel M.
El cliente no dejó un comentario.Kent K.
El cliente no dejó un comentario.JAY M.
El cliente no dejó un comentario.Michael L.
Kevin is very helpful and nice to deal with. Easy process.Teresa D.
I've been using uhaul for over 28 years and I've never been equipment that doesn't drive over 50 miles. The speed limit in Alabama is 70 which had me lagging all the way back. I will never use this location ever again. Upper management may want to correct it asap.ROSALIND E.
A little pricey.Larry M.
El cliente no dejó un comentario.Regina W.
Air conditioner needs to be on. Too hot in office.Theresa H.
El cliente no dejó un comentario.Jeff M.
I think that the tires need to be balanced. There was a lot of vibration. Other than that it was a good experience.Marshall J.
Nothing everything was right onDEONTENICE S.
El cliente no dejó un comentario.Jonathan P.
El cliente no dejó un comentario.Gary C.
El cliente no dejó un comentario.Tyler M.
Don't book reservations so close together causing trucks to not be available. I had to switch to this location last minute because my original truck was not returned on time.Brittany M.
The attendant at the desk seemed to upset or perturbed by me booking via the 24/7 ride share function. He never articulated the cause of his agitation, so I assumed it had nothing to do with me. So I excused that whole interaction. I just needed a van for a quick move job. A more temperamental customer may have been offended or upset by the interaction. I, however, just needed a van to move my stuffâ€¦Charles V.
El cliente no dejó un comentario.Jacinda A.
Excellent customer serviceBryan E.
Kevin was a great guy. Easy going and happy to please you.Linda H.
El cliente no dejó un comentario.Paul K.
Not sure why I was charged $7.00 for Utility Dolly when I didn't make use of one?schalk V.
Great quick serviceRay M.
The staff member that we initially dealt with was a bit rude. There's not too much space to move the trucks at the facility.Evidelia U.
El cliente no dejó un comentario.Doreen D.
This is - genuinely - the best UHaul I have ever used. And I have been a customer of UHaul for decades, and rented probably a hundred trucks and trailers over the years. The staff at Covenant are wonderful, to the point that I will consider them if I need a mechanic. I can't recommend them highly enough.Daniel C.
My issue was not with the truck or the location, but with the mobile check in process. Not only did I provide the drivers license photo front and back hours before pickup, but was asked again at pickup and then again by an agent. When we finally gave up and went inside to pickup, we were told the license was flagged. The license was not expired and there was no reason for it to be flagged. Thankfully we were still able to get the truck but it was a lot of unnecessary troubleTre P.
El cliente no dejó un comentario.Veronica B.
Wait time to pick up truck via mobile check in was unacceptable. Had to wait almost 30 minutes and then the rental time was NOT extended 30 minutes. I still had to return the truck within the original 4 hour time frame.Phillip G.
El cliente no dejó un comentario.mike H.
I reserved a van in Leeds. When I got my reservation it was for another town quite a distance away. When we got there we were told that we could not have a van because we did not have current employment since we were retired. We were given a truck instead which I could not get into so my wife had to drive by herself. Bottom line... We will NEVER use U-Haul againcharles W.
This location was one of the best Neighborhood dealer locations I've been to.Andrew H.
El cliente no dejó un comentario.Frederick D.
El cliente no dejó un comentario.Tina H.
El cliente no dejó un comentario.Mark T.
El cliente no dejó un comentario.Joe M.
Make sure customer is aware of the drop off time so they don't get charged an extra day!Oliver L.
El cliente no dejó un comentario.william L.
Continue to provide good customer servicewilliam L.
El cliente no dejó un comentario.Nathan B.
Good convenient location. No negatives.JOHN P.
El cliente no dejó un comentario.hoyt S.
The person at the counter who did my paperwork was the rudest person I had ever met. He said he hated doing UHaul paperwork and wishes he didnt have to do them at all. He was rude and complained the entire time. No seemed annoyed I rented a large number of furniture pads because they would need to be loaded. If I had not needed the truck that afternoon I would have cancelled and gone elsewhere.Neely F.
El cliente no dejó un comentario.Greg B.
El cliente no dejó un comentario.CAROL S.
El cliente no dejó un comentario.John B.
Absolutely went as plannedMELANIE L.
Very friendly and overall easy experience. Will go there again!bracie S.
Service and store are great. Kevin and his crew are very helpful and friendly. We will use them again.Christopher T.
El cliente no dejó un comentario.Timothy B.
El cliente no dejó un comentario.william L.
We had a reliable vehicle and customer service was professional and courteous.marie J.
Extraordinario servicio al clienteJohn L.
El cliente no dejó un comentario.Janet K.
Last minute rental was excellent!Martin S.
El cliente no dejó un comentario.James B.
El cliente no dejó un comentario.David F.
The mobile check-in was terrible. It took me an hour and 3 separate cell phone numbers to check in. There was another person there trying to check in and she had been there over an hour. When I returned the truck it wouldn't recognize my location so I had to leave. Another couple returning had same problem. It is not rocket science. Do better!Tammy C.