Customer Reviews for Covenant Tire Center
(U-Haul Neighborhood Dealer)

520 comentarios

1865 Gadsden Hwy   Birmingham, AL 35235

(205) 856-0794

Horario

  • Mon–Sat
    8 a. m. - 5 p. m.
  • Domingo
    Cerrado

Servicios en esta ubicación:

Contáctanos

(205) 856-0794

1865 Gadsden Hwy
Birmingham, AL 35235

Servicios en esta ubicación:

Horario

  • Mon–Sat
    8 a. m. - 5 p. m.
  • Domingo
    Cerrado
  • Inspección gratuita del remolque
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

Alex R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Destiny G. 
Clasificación:
5.0

El cliente no dejó un comentario.

vivian R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Horace A. 
Clasificación:
5.0

Staff was quite helpful at both pickup and return. Excellent experience! ¡Gracias!

eric H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Daniel W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Elyram A. 
Clasificación:
5.0

El cliente no dejó un comentario.

LORI B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ronald E. 
Clasificación:
5.0

El cliente no dejó un comentario.

William P. 
Clasificación:
1.0

They were extremely rude and I also gave a 1 star because I paid for something I didn't even need or use because of the checkout process. $32 completely wasted while purchasing

Camron H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Deirdre G. 
Clasificación:
5.0

Covenant Tire Center and staff were excellent and very helpful. Will use this location in the future. Good job.

martin N. 
Clasificación:
3.0

The employees at the location we very rude and had rude words for my mother.

Trayvone H. 
Clasificación:
4.0

El cliente no dejó un comentario.

greg C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Iesha D. 
Clasificación:
5.0

Make sure you have the truck you asked for. I just wantEd a 15 ft and only one they had was 26. I had basically a half empty truck. They should tell you they don't have the truck you need before the day you pick up.

Jodie W. 
Clasificación:
5.0

El cliente no dejó un comentario.

David F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Charlotte B. 
Clasificación:
5.0

Don't change a thing! It was flawless. The agent knew what he was doing and on the rental got me in and out, and on the return, I was out pretty much as soon as I parked the truck. I will use this location again. ¡Gracias!

emanyel I. 
Clasificación:
1.0

Was not told in advance that this location has their own policies regarding requirements for renting a pick up truck. Arrived and was told I would need 2 personal references and they would need to call my HR department to verify my employment….on a Saturday. The only truck they would let me rent without all that was a 26' box truck. They wouldn't honor the pick up truck price either. So what should have been a $30 rental turned into a $75 rental. NEVER returning to this uhaul place!

Melissa G. 
Clasificación:
5.0

El cliente no dejó un comentario.

David F. 
Clasificación:
5.0

Give Kevin a raise, he is awesome.

Michael Z. 
Clasificación:
1.0

El cliente no dejó un comentario.

Kayla L. 
Clasificación:
5.0

The management there did a great job helping me get my container

RODELL A. 
Clasificación:
5.0

Everything went fabulous only needed a truck for a few hours I believe I was only charged a 1995 and some mileage and return the vehicle and no muss no fuss

Deborah D. 
Clasificación:
5.0

Renting was easy and everything was explained about any cost that would or could occur. Everyone was friendly and the rental was a real pleasure for me. Thanks a lot.

sidney F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Vadim G. 
Clasificación:
4.0

El cliente no dejó un comentario.

Andrew G. 
Clasificación:
3.0

El cliente no dejó un comentario.

Alicia W. 
Clasificación:
5.0

El cliente no dejó un comentario.

john K. 
Clasificación:
5.0

Great service, easy check in and drop off.

Todd S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tanisha H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Terrence B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Matthew G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert P. 
Clasificación:
2.0

Staff very, VERY rude. Not the one that I returned the equipment. The one that I got the equipment from. It was yelling at his assistant and even was rude with me as well.

Jack R. 
Clasificación:
2.0

Gentleman that checked me in was as rude as they come. I would not recommend this location to anyone “

Kenny E. 
Clasificación:
2.0

Due to thefts locally, the standard uhaul procedures were not followed. On arrival, we had to give 2 references and they required on the spot verification of employment by calling my boss. My boss was out of town, and HR did not answer, so they weren't going to rent to me. None of these procedures were known to me prior to arrival. This was only for vans and pickups, so I was able to upgrade to a box truck, and they did that for free. However, the hassle of the rental along with having to drive a big box truck around town made the experience less than desirable, and certainly not recommendable.

Jon W. 
Clasificación:
5.0

El cliente no dejó un comentario.

wayne F. 
Clasificación:
5.0

Several of the trailers are broken. Only one worked

Michael H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Brian L. 
Clasificación:
5.0

Excellent customer service at this location owner was friendly knowledgeable and attentive

Carl G. 
Clasificación:
5.0

El cliente no dejó un comentario.

cynthia G. 
Clasificación:
5.0

Drop off was fine. See notes above about terrible reservation process.

timothy B. 
Clasificación:
5.0

Nother

Deuntay H. 
Clasificación:
5.0

Have rented 3 trucks there in the last 2 months…Never any issues…Pleasure to do business with

Brad H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sheila G. 
Clasificación:
2.0

The back of the truck smelled awful. No, really. Some people would gag. Someone had shipped dogs or something. It smelled like rotting dog poop. I had to wash the bay twice to make it bearable and so that the furniture wouldn't stink. I think the store should have know about this and, if so, done something about it.

Duane P. 
Clasificación:
4.0

I wanted a receipt before I left but they did not supply that. I did not receive a email but I was charged $70. I was told the agent to put an extra day and it would be and extra $29. So I'm trying to figure out what the extra charge is

anitra M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Charlotte B. 
Clasificación:
5.0

Covenant Tire was convenient, efficient and such a pleasant experience!! I've rented from them multiple times and it's always been seamless. Highly recommend!!

Susan W. 
Clasificación:
1.0

FIRE FIRE FIRE FIRE FIRE!!!!!! ALL THE EMPLOYEES except the tire tech guy. NO PROFESSIONALISM. CUSTOMER SERVICE is a JOKE!!

TERRANCE R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Makaleigh J. 
Clasificación:
5.0

Kevin helped me get going and I thank him for going the extra mile

Pamela B. 
Clasificación:
5.0

They were SO accommodating! And went above and beyond to help us. We'll definitely recommend and use them again

Bryan G. 
Clasificación:
4.0

El cliente no dejó un comentario.

Nancy T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bobby J. 
Clasificación:
5.0

Very great service very very satisfied God bless

NICOLE P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Chuck S. 
Clasificación:
5.0

I was so pleased with my experience! Everyone that helped me was professional and kind did went over and above to assist me in the process, I highly recommend!!

Susan W. 
Clasificación:
5.0

Before being saved by Covenant Tire I was directed to a closed location.... Talked to different people and they all shuffled me from one to another

Nathan M. 
Clasificación:
4.0

Very hot inside. No air conditioning on.

Theresa H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Daniel M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kent K. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAY M. 
Clasificación:
5.0

Gracias

daniel H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael L. 
Clasificación:
5.0

Kevin is very helpful and nice to deal with. Easy process.

Teresa D. 
Clasificación:
1.0

I've been using uhaul for over 28 years and I've never been equipment that doesn't drive over 50 miles. The speed limit in Alabama is 70 which had me lagging all the way back. I will never use this location ever again. Upper management may want to correct it asap.

ROSALIND E. 
Clasificación:
5.0

A little pricey.

Larry M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Regina W. 
Clasificación:
4.0

Air conditioner needs to be on. Too hot in office.

Theresa H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeff M. 
Clasificación:
4.0

I think that the tires need to be balanced. There was a lot of vibration. Other than that it was a good experience.

Marshall J. 
Clasificación:
5.0

Nothing everything was right on

DEONTENICE S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jonathan P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gary C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Tyler M. 
Clasificación:
5.0

Don't book reservations so close together causing trucks to not be available. I had to switch to this location last minute because my original truck was not returned on time.

Brittany M. 
Clasificación:
2.0

The attendant at the desk seemed to upset or perturbed by me booking via the 24/7 ride share function. He never articulated the cause of his agitation, so I assumed it had nothing to do with me. So I excused that whole interaction. I just needed a van for a quick move job. A more temperamental customer may have been offended or upset by the interaction. I, however, just needed a van to move my stuff…

Charles V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jacinda A. 
Clasificación:
5.0

Excellent customer service

Bryan E. 
Clasificación:
5.0

Kevin was a great guy. Easy going and happy to please you.

Linda H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Paul K. 
Clasificación:
3.0

Not sure why I was charged $7.00 for Utility Dolly when I didn't make use of one?

schalk V. 
Clasificación:
5.0

Great quick service

Ray M. 
Clasificación:
2.0

The staff member that we initially dealt with was a bit rude. There's not too much space to move the trucks at the facility.

Evidelia U. 
Clasificación:
5.0

El cliente no dejó un comentario.

Doreen D. 
Clasificación:
5.0

This is - genuinely - the best UHaul I have ever used. And I have been a customer of UHaul for decades, and rented probably a hundred trucks and trailers over the years. The staff at Covenant are wonderful, to the point that I will consider them if I need a mechanic. I can't recommend them highly enough.

Daniel C. 
Clasificación:
3.0

My issue was not with the truck or the location, but with the mobile check in process. Not only did I provide the drivers license photo front and back hours before pickup, but was asked again at pickup and then again by an agent. When we finally gave up and went inside to pickup, we were told the license was flagged. The license was not expired and there was no reason for it to be flagged. Thankfully we were still able to get the truck but it was a lot of unnecessary trouble

Tre P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Veronica B. 
Clasificación:
5.0

Wait time to pick up truck via mobile check in was unacceptable. Had to wait almost 30 minutes and then the rental time was NOT extended 30 minutes. I still had to return the truck within the original 4 hour time frame.

Phillip G. 
Clasificación:
5.0

El cliente no dejó un comentario.

mike H. 
Clasificación:
2.0

I reserved a van in Leeds. When I got my reservation it was for another town quite a distance away. When we got there we were told that we could not have a van because we did not have current employment since we were retired. We were given a truck instead which I could not get into so my wife had to drive by herself. Bottom line... We will NEVER use U-Haul again

charles W. 
Clasificación:
5.0

This location was one of the best Neighborhood dealer locations I've been to.

Andrew H. 
Clasificación:
2.0

El cliente no dejó un comentario.

Frederick D. 
Clasificación:
4.0

El cliente no dejó un comentario.

Tina H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joe M. 
No se han enviado comentarios para esta ubicación.

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