Customer Reviews for County Market 458
(U-Haul Neighborhood Dealer)

Rating:

1.0

You over charge!

Rating:

5.0

Clean cab It was sticky

Rating:

3.0

The truck was whining.. i went back told the lady i rented it from .. she said she would mark it in the notes .. I was UNABLE to do a 2nd load because i didnt want the truck to breakdown on me while moving .. again told lady i rented the truck from .. she said she would mark in notes unable to complete move due to unsureity of truck and that she would contact uhaul bout the whining of it.

Rating:

1.0

Took money out of my account without me verifying I was going to use the service. Then I have to wait 7 to 10 days to get my money back. To get a quote you have to give banking info which I was told nothing would be done without verifying.

Rating:

2.0

Nearly fifty miles (each way) from my selected pick up site. Shame on U-Haul for this abysmal customer service. Limited service site (grocery store). Agent was excellent, even though he had gone home for the day and we had to wait for him to return to the store. U-Haul apparently did NOT communicate to the site that we were coming to pick up the trailer at 5:00 as arranged. In sum, I have U-Haul's new business motto: "U-Haul... we're all about our convenience, not yours."

Rating:

3.0

My issue is with the phone-in reservation and/or internet reservation problems, not pick-up facility or drop-off facility

Rating:

1.0

Wasn’t available in our location and had to drive 40 miles away to pick up. It was inconvenient and the staff didn’t know what they were doing.

Rating:

5.0

Kevin was very nice and helpful at county mart where I got it.

Rating:

5.0

Kevin provided excellent service.

Rating:

5.0

Kevin was very helpful for my pickup. Friendly, quick & professional.

Rating:

5.0

Nice equipment

Rating:

5.0

Very friendly and helpful.