El cliente no dejó un comentario.Thomas L.
Customer Reviews for Country Store
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Unprofessional. Did not do a walk around on the truck. Had too many other things going on instead of taking care of my rental. Will not ever recommend this location to anyone. RUDE!!!!Bryan W.
paying $40.00 for returning the vehicle 2 hours past return time is unfair since we had a problem locating the place and there were no gas stations on the way to the store or between our destination and the store and the store had no gas pumps. Also extra mileage was charged. There should have been nothing charged for cleaning. I really don't place fault on store owner. I fault the U-Haul's policy and procedures and no flexability given to the store owner.gary S.
I swept it out befor i brought it back ans sgill got charged 40 dollar cleaning fee.. thats bull shitJohnmichael S.
Had no knowledge of truck and reservations. Had to call someone else and I had to talk to someone on the phone to rent the truck. The overall process of reservation was disappointing. Made reservation on line and when we called to verify, they did not have a truck and we were told you don't guarantee trucks for online reservation. Had to drive over 50 miles away to pick up next closest truck. We had to pay for gas to get the truck and it really hurt our budget. Will probably not use Uhaul again.Christina R.
El cliente no dejó un comentario.Patrick P.
Not muchChristopher M.
The woman who owns the country store where thenUhaul was located was very nice. The truck was supposed to be available at 4AM, but the online checkin was not working. I didn't get in touch with her until 6. I missed my movers and it took twice as long to move. Also, the truck was clean but needed an oil change and maintenance- lock on back was broken.Tami C.
El cliente no dejó un comentario.Shena T.
El cliente no dejó un comentario.Jason P.
El cliente no dejó un comentario.Sid S.
They added on an insurance plan and I didn't notice until after. Also I was charged for cleaning when I cleaned it. Horrible.Frank H.
Renting at last second was stressful enough but they made it so easy and convenient I definitely recommend renting from the country store they are amazing and very helpful! Thank you again!Shelia O.
You should let people know they will need to pay for a cleaning charge. No one told me this and $25.00 fee was added. Not happy about this.JUNE G.
I received such good service and the staff was greatPaul S.
These smaller type businesses are extremely fast they're knowledgeable of all their rental units and I have zero complaints. I prefer to do business this way. Small convenience store friendly service Great U-Haul service. Checked in 10 minutes checked out in 5!Chris L.
El cliente no dejó un comentario.Lacey B.
The cleaning fee of $25 was to much. It would have been nice if you guys would inform the customers of all the extra fees that come along with the rental. I think its poor business to not inform customers so that they can make a better informed decision. 9 out of ten times I probably will not use this company again.Monia M.
No improvements needed.Lynn E.
El cliente no dejó un comentario.Kenya V.
El cliente no dejó un comentario.TYE B.
I ask for my recipe and five days later I still haven't get any recipe. Plus they make me clean the truck and it was exactly how I got it. The lady's from this place don't know how to do anything at all.Jorge S.
El cliente no dejó un comentario.Casey S.
They put the wrong itinerary to where I was going when I told them I was going on way!! Then they charged me and extra $100 and still taking money from my account and I haven't received my deposit back!! I will never rent from uhaul ever again!! I will not be recommending anyone to uhaul ever!!Bobbie M.
El cliente no dejó un comentario.Terrence R.
El cliente no dejó un comentario.Delta C.
El cliente no dejó un comentario.Bobbie C.
El cliente no dejó un comentario.Pamela P.
El cliente no dejó un comentario.dawn S.
Direct them to another truck rental service.REGINALD D.
Make renting a truck easier for a company rents often. Seem there is a problem every time we rent.Sal J.
Nothing. Everything was in good order.charles B.
I have been using uhaul for many years, and this is the worst experience I have ever had. First the location DID NOT have the appliance dolly that I had ordered when I made the reservation. so we had to move the fridge, washer and dryer by hand, The 475 lb safe was a real challenge. I had to pay 4 men to move that and my tool box.. wait that's not all,, the truck I got at the Country Store in Carriere Ms had no muffler on it. I told the agent I was not going to drive that thing from Mississippi to Tennessee. I then had to drive it to another location to change it out. OK I went to Phillips in Picayune Ms to do that, I got a truck that the previous renter had a dog or a cat and it had hair all over the place, well my allergies went crazy for the next 2 days. I moved to Savannah Tn and they had me returning the truck in Cabot Ar. over 200 miles away. This was one of 2 trucks I rented for this move and I returned both trucks a day early and never even got a Thank you,, I'M DONE WITH UHAUL!!!Vesta G.
El cliente no dejó un comentario.Alfonso H.
El cliente no dejó un comentario.michael C.
El cliente no dejó un comentario.Donald D.
El cliente no dejó un comentario.RONALD T.
Convenient and priced right.Corey S.
obvious the owner was not there and she was not computer savy. took her 30 minutes and many repeat tries to get the information into the computer. even tho i had pre registered and given all my information ahead of time and had my reservation confirmed. the truck was parked in a muddy area. it had rained the night before and the truck was parked in the red mud and mud was splashed all over the sides of the truck and the tires. the inside of the cab had trash and semi empty cans of red drink left over from previous user.i definitely would not recommend this place to anyone.JAMES B.
El cliente no dejó un comentario.tori S.
A little WD 40 sprayed on the release handles would help a lot.ANN B.
El cliente no dejó un comentario.Dennis C.
El cliente no dejó un comentario.Sergey P.
Ensure the vehicles accessories such as the air conditioning works correctlyjames S.
El cliente no dejó un comentario.Patricia J.
Advise customers to make sure that they adjust their seat and mirrors before moving any trucks. Make sure the mirrors move easily from inside the vehicle. Sometimes when they sit for a while from not being used the mirrors will be stuck.James N.