Comentarios del cliente para Country Storage

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Country Storage

Grado total:

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Victoria R. en

Grado:

The staff person was very accommodating and friendly. My overall experience with uhaul was disappointing but it had nothing to do with this location. I drove 15 mins out of the way to pick up the truck and you charged me for the extra mileage, you didn’t have the appliance dolly I requested, and upgraded me to 26’ truck instead of indicating what I needed wasn’t in stock (smaller size) just to keep me from going to your competitors.

JAMES B. en

Grado:

The management was terrific and the pick-up was smooth. However, the location did not have all the supplies I had reserved online, such as a dolly.

Dawn M. en

Grado:

Was unable to obtain the lockbox key code and had to wait 45 mins at location for customer service to recieve. Also the dolly wasnt available that was ordered for heavy appliances.

Aaron G. en

Grado:

El cliente no dejó un comentario.

SHEILA S. en

Grado:

The truck was very dirty it looked like someone before us used it for cutting drywall and now that is all over my house .

Jessica P. en

Grado:

Nice people

Lisa S. en

Grado:

El cliente no dejó un comentario.

Tamra B. en

Grado:

Customer service was excellent would recommend to friends and family

Lis S. en

Grado:

El cliente no dejó un comentario.

Alaura H. en

Grado:

El cliente no dejó un comentario.

Brenda C. en

Grado:

I can't think of a thing to improve

Greg S. en

Grado:

El cliente no dejó un comentario.

Kaitlin O. en

Grado:

El cliente no dejó un comentario.

Abraham A. en

Grado:

The AC didn’t work and the vehicle had 5/8 fuel when rented. Upon return it had same however was charged 34.65 for fuel

Frank Z. en

Grado:

Corporate Management said they were going to refund me $50.00 because the website reserved me a truck at another location, and then I found out that the truck was unavailable. I have yet to receive that refund. This is the only problem so far.

Rochelle H. en

Grado:

El cliente no dejó un comentario.

David L. en

Grado:

El cliente no dejó un comentario.

Lori W. en

Grado:

remove furniture pads and dolly when they are not requested, could have used that little bit of space!

Rachel D. en

Grado:

I’ve been using uhaul for many years. This time was the worst. I was scheduled for mobile pickup for a 3pm reservation. I was unable to pick up my rental until 4pm, due to issues with the website. I made 3 calls to customer service and the supervisor which was the last call, was very rude to me and tried to send me to a further location after i was there an hour already. First rep stated the website issue was fixed, yet it wasn’t. Filed a complaint and no one has gotten back to me after 5 days. They keep reopening the complaint. And this location refuses to contact or compensate for the problem.

Maryann W. en

Grado:

Nothing. It was great.

Laurie A C. en

Grado:

El cliente no dejó un comentario.