We reserved a uhaul for self checkout a few weeks ago. The location we were given was Greer Self Storage. We arrived and attempted to check in and were not able to. We called and after 20 minutes waiting for a person, finally someone answered and informed us that the truck had not been staged for self checkout. She sent us to the 202 E Greer location where we again had to wait while information was verified. After another wait, we were able to get the Uhaul. With it being the Saturday after Thanksgiving, both locations didn't have anyone working there. All in all, it was frustrating. Once we actually got the truck, we were pleased with the truck.
Denis S.
Customer Reviews for Country Side Auto Sales
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
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The process of picking up wasn't easy at this location. It was done via the app and was confusing. First, it would have been nice to know that an additional contact was needed on check in. In addition, the instructions were inaccurate on where to locate the key. After looking all over the property, we had to call Uhaul's main number to find the key. The truck itself was fine, but they need a smoother online check in process.
Aaron S.Worst experience of my life trying to return a vehicle to this location
STEVEN C.The man was very polite and help me get a truck that we needed.
marvin B.Nobody was there mid-afternoon on a weekday, No secure key drop box. No posted signage about what to do. Voice mailbox on business number was full, unable to even leave a message. I retained the vehicle key because it was unsafe to leave it in an unsecured mailbox.
David S.