Customer Reviews for Country Lake Store
(U-Haul Neighborhood Dealer)

34 reviews

13007 State Hwy 9   Mount Vernon, WA 98273

(360) 416-6987

Office Hours

  • Mon-Sun: 6:30 am–7 pm

Services at this Location:

Contact Us

(360) 416-6987

13007 State Hwy 9
Mount Vernon, WA 98273

Services at this Location:

Office Hours

  • Mon-Sun: 6:30 am–7 pm

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
2.0

I wasn’t given many instructions, the person didn’t seem to know what they were doing, and I felt like my questions were not answered effectively.

Lauren Serl 
Rating:
2.0

Neither of the 2 people that helped me knew how to rent out or accept the return of the trailer

John Leverenz 
Rating:
5.0

Customer did not leave a comment.

Terry Russo 
Rating:
3.0

Customer did not leave a comment.

Timothy Stein 
Rating:
5.0

I enjoy having a locate so close by, always available for rent

Tim Waltner 
Rating:
5.0

Customer did not leave a comment.

Skyler Fitzpatrick 
Rating:
5.0

Excellent customer service. Efficient and friendly service. UHaul truck performed very well! Thank you for a great trip! SNO

Sherri Orberg 
Rating:
2.0

Overcharged by 100 miles, but after talking to staff they said it would be fixed. Standing by for refund. Also overcharged for insurance I did not select.

Warren Keierleber 
Rating:
5.0

Thanks

Joey Anderson 
Rating:
1.0

You don't want me input

Curtis Mannon 
Rating:
3.0

Customer did not leave a comment.

Joe Newby 
Rating:
4.0

Customer did not leave a comment.

Sabrina Erickson 
Rating:
3.0

Have a truck at the location requested

Jesse Chapman 
Rating:
5.0

Customer did not leave a comment.

richard johnson 
Rating:
5.0

Unfortunately she could not help me with the return date issue I was having I have to contact U-Haul

Bilynda Neal 
Rating:
3.0

Customer did not leave a comment.

Tammy Rafferty 
Rating:
2.0

Customer did not leave a comment.

Cynthia Hart 
Rating:
3.0

Customer did not leave a comment.

Scott Rhodes 
Rating:
3.0

Customer did not leave a comment.

Jack Leon 
Rating:
3.0

Customer did not leave a comment.

Landree Porta 
Rating:
2.0

Make sure you check your receipt because a utility dolly was added to my truck when the lady at the desk specifically said they didn't have any. If you have to call customer support then expect an hour and a half wait to speak with someone who has no clue what they are doing.

Christopher Abbas 
Rating:
2.0

I've never been to a location where the employee does not help you remove the trailer and put it in the right location, pulling it by myself through mud and grass.

WARREN VINYARD 
Rating:
2.0

the place was in the boondocks

Lisa Hostek 
Rating:
3.0

Customer did not leave a comment.

LARRY JACKSON 
Rating:
5.0

Customer did not leave a comment.

David Pekarcik 
Rating:
4.0

Customer did not leave a comment.

James Rogers 
Rating:
2.0

Customer did not leave a comment.

Mark Watkins 
Rating:
5.0

Very kind and accommodating

Tara Wick 
Rating:
3.0

While the young woman was polite and professional, she had absolutely no training on taking in a U-Haul trailer or anything to do with U-Haul. She had to have her manager do the actual computer work and he/she was off-site so I felt the need to take pictures to prove I had turned in the trailer since the young checker never even saw it.

RHONDA MARTIN 
Rating:
2.0

A little help….

MARK MATHEWSON 
Rating:
5.0

The trailer was everything I needed it to be. Quick connect hitch, the tie downs. Even the load angle of the ramps (i have a slightly lowered car)

Bryan Burn 
Rating:
3.0

Customer did not leave a comment.

Warren Boling 
Rating:
5.0

Customer did not leave a comment.

JERAMY SOSA 
Rating:
5.0

Customer did not leave a comment.

Duane Wantland 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

Back
To Top