Customer Reviews for Country Gardens
(U-Haul Neighborhood Dealer)

787 reviews

590 Burlington Rd   Roxboro, NC 27573

(336) 599-5620

Office Hours

  • Mon-Fri: 8 am–5 pm
  • Sat: 8 am–12 pm
  • Sun: Closed

Services at this Location:

Contact Us

(336) 599-5620

590 Burlington Rd
Roxboro, NC 27573

Services at this Location:

Office Hours

  • Mon-Fri: 8 am–5 pm
  • Sat: 8 am–12 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

camron Perry 
Rating:
5.0

Customer did not leave a comment.

Darnard Williams 
Rating:
5.0

Figure out GPS milage.....I went directly to my destination and was told I went over my mileage and you took part of my deposit. Not happy...I called about it no luck

Laura Layton 
Rating:
5.0

Customer did not leave a comment.

Savonzie Stewart 
Rating:
5.0

Customer did not leave a comment.

BARRY JOHNSON 
Rating:
5.0

Customer did not leave a comment.

EDWARD COTTRELL 
Rating:
5.0

Todd the salesman was more than helpful. Answered any question I had. Made sure I was ready to be on my way.

Dustin Hamlett 
Rating:
5.0

no problems what so ever. thx

leland clark 
Rating:
1.0

The U-Haul leaked and ruined half my furniture. Someone is supposed to be contacting me. I've called support and I need to know what to do.

Robert Scott 
Rating:
3.0

Customer did not leave a comment.

Thomas Carroll 
Rating:
5.0

Customer did not leave a comment.

PATRICIA SMITH 
Rating:
5.0

Customer did not leave a comment.

Ibrahim Bori 
Rating:
1.0

The van had a strong pungent odor, we had to clean it before we used it. The person in the office was short and unaccommodating. it was dark throughout the store, he didn't attempt to turn on the lights. When I returned the vehicle the store was open and dark however there was no one in sight. Then I noticed I was charged for extra mileage after I told the guy I would be driving approximately 40+ miles both ways (80+ miles total), He entered the 40 miles which caused me to have to pay for mileage overage. A one-day rental for a $19.99 van and insurance should have been no more than $60-70 dollars was $100+. WAYYYY out of what I budgeted. I called the store and asked about it, the guy rudely said, "We wrote what you said."

Shannon Brown 
Rating:
3.0

Customer did not leave a comment.

BUFFY PARADIS 
Rating:
2.0

Customer did not leave a comment.

Evon Gadson 
Rating:
5.0

Clean the area where people sit after each use.

Brenda Crews 
Rating:
5.0

Lower your price per mile. Costed me over $580 for having the truck for 28 hours.

James Greer 
Rating:
5.0

Customer did not leave a comment.

Lakiser Marner 
Rating:
4.0

no functional seat belt

Terry Turner 
Rating:
5.0

Customer did not leave a comment.

Landon Fitzgerald 
Rating:
5.0

Customer did not leave a comment.

Conswella Burton 
Rating:
5.0

Customer did not leave a comment.

Raymond Klumb 
Rating:
4.0

Customer did not leave a comment.

Robert Jordan 
Rating:
5.0

Customer did not leave a comment.

Alan Pettengill 
Rating:
5.0

Customer did not leave a comment.

Latoya Harris 
Rating:
5.0

Didn’t have any contact with the personnel as it was a holiday weekend. Just dropped off the equipment and they handled everything. Made the drop off process super simple!

Jason Marsden 
Rating:
5.0

Customer did not leave a comment.

Lei Cooke 
Rating:
3.0

Uhaul had me directed to a location that is no longer in the network. Country gardens accepted the return and made space for me to drop it off. Very accommodating

Mike Blickenstaff 
Rating:
4.0

Customer did not leave a comment.

Mertis Hammond 
Rating:
5.0

Customer did not leave a comment.

Avery Dalton 
Rating:
4.0

Customer did not leave a comment.

Alvin Carpenter 
Rating:
5.0

Customer did not leave a comment.

Harrison Daniels 
Rating:
5.0

Customer did not leave a comment.

Matthew Wilson 
Rating:
4.0

Pleasant, efficient experience. When I was unable to get the adjustable trailer hitch loose, the friendly young man at the desk came out and loosened it for me. Pleasant interaction. Good customer service.

HollyAnn Rogers 
Rating:
4.0

Customer did not leave a comment.

Bradley Duncan 
Rating:
5.0

Customer did not leave a comment.

Charlene Martin 
Rating:
1.0

Customer did not leave a comment.

Brandika Ragland 
Rating:
2.0

Didn't even bother looking at truck when I was there and apparently did it a few days later. Said it was lower on gas than at pickup time which wasn't true.

Aaron Kramer 
Rating:
3.0

The service personnel could’ve been more welcoming and engaging.

Hillary Smythers 
Rating:
3.0

The U-Haul truck needs a lot of maintenance on it. The front end is in really bad shape.

Karen Roberts 
Rating:
5.0

Customer did not leave a comment.

Jay Koepf 
Rating:
3.0

Customer did not leave a comment.

Eric Moore 
Rating:
5.0

Very helpful staff.

JACK GREENSPAN 
Rating:
4.0

N/A

Wayne Paylor 
Rating:
5.0

Equipment was in very good condition, worked well!!

Ken Berger 
Rating:
5.0

Customer did not leave a comment.

Mary Townsend 
Rating:
5.0

Customer did not leave a comment.

Mike Blickenstaff 
Rating:
5.0

Customer did not leave a comment.

Gene Steed 
Rating:
5.0

Customer did not leave a comment.

Stephanie Hatchett 
Rating:
5.0

Customer did not leave a comment.

Steven Winstead 
Rating:
5.0

Customer did not leave a comment.

John Moody 
Rating:
3.0

Make sure vehicles are cleaned

JOHN SERRANO 
Rating:
5.0

Keep it funky

George Wetzel 
Rating:
5.0

Customer did not leave a comment.

LARRY COLE 
Rating:
5.0

Customer did not leave a comment.

Paul VanderWeide 
Rating:
5.0

Nothing but love when I come rent from here always giving the best advice

YASIN RICHARDSON 
Rating:
5.0

Customer did not leave a comment.

Alvin Jay 
Rating:
5.0

Customer did not leave a comment.

Matthew Wade 
Rating:
5.0

Customer did not leave a comment.

Holly SmithReynolds 
Rating:
5.0

This is a 5 star rental and I will certainly rent again from this U-Haul! Thank you.

James DeVillier 
Rating:
3.0

I tried to pick up with the online function. After 4 attempts (and a solid 15 minutes), I still couldn't get the pick up taken care of so I had to go inside. Once I got inside, I found out that I would have had to go in anyway to get the key, so I don't understand the point of the online check in. This is no reflection on the service of the people at the store.

Jennifer Watson 
Rating:
5.0

Nothing great location and people

Al Cothran 
Rating:
5.0

Customer did not leave a comment.

Joye Farmer 
Rating:
4.0

Customer did not leave a comment.

Brenda Lewis 
Rating:
5.0

Customer did not leave a comment.

Jelisa Lewis 
Rating:
5.0

Customer did not leave a comment.

Roy Alford 
Rating:
4.0

I was asked to pick up 2 hours earlier than my reservation. I returned the truck prior to 24hrs of my original reservation yet I was charged an extra day

Charles Adams 
Rating:
5.0

Customer did not leave a comment.

ALAN GIBSON 
Rating:
3.0

I enjoy renting from this uhaul company but, the company needs to IMPROVE thier vehicles sanitized and the cleaness of the vehicle concerns me. I

Angela Coleman 
Rating:
1.0

This location has employee that has a bad customer service

Deborah Hardy 
Rating:
5.0

Todd at Country Gardens was vey helpful and highly recommended.

Timothy Carter 
Rating:
5.0

Customer did not leave a comment.

Richard Clark 
Rating:
4.0

Customer did not leave a comment.

Joye Farmer 
Rating:
5.0

My favorite U-Haul place..

LAWRENCE VINCENT 
Rating:
5.0

Customer did not leave a comment.

LARRY COLE 
Rating:
5.0

Customer did not leave a comment.

Rosa Galindo-Lopez 
Rating:
5.0

Customer did not leave a comment.

Barry Yarbrough 
Rating:
4.0

Customer did not leave a comment.

Rachel Patterson 
Rating:
5.0

Customer did not leave a comment.

michael puryear 
Rating:
4.0

Customer did not leave a comment.

Anicia Young 
Rating:
5.0

Todd is great to work with and I am very happy with this location!

Larene Weaver 
Rating:
5.0

Customer did not leave a comment.

Delaney Hodgin 
Rating:
5.0

Customer did not leave a comment.

Earl Gurtner 
Rating:
5.0

Customer did not leave a comment.

Luann Thomas 
Rating:
5.0

Customer did not leave a comment.

Clarencia Woods 
Rating:
5.0

Customer did not leave a comment.

GARY VAUDREUIL 
Rating:
5.0

Customer did not leave a comment.

Darrell Phipps 
Rating:
5.0

Customer did not leave a comment.

chuck meade 
Rating:
5.0

Nobody was there when I dropped off trailer.

Bryan Vaudreuil 
Rating:
5.0

Customer did not leave a comment.

GORDON GLENN 
Rating:
5.0

Make sure that items such as dollies and furniture pads are in truck!

Camellia Duncan 
Rating:
5.0

Outstanding, friendly service through a great dealer. Five stars and thank you.

James DeVillier 
Rating:
5.0

Friendly staff. Quick and easy transaction!

Denise Sierra 
Rating:
5.0

Customer did not leave a comment.

Benjamin Case 
Rating:
5.0

Customer did not leave a comment.

Joseph McFadden 
Rating:
5.0

Customer did not leave a comment.

daniel riggan 
Rating:
5.0

Customer did not leave a comment.

Mike Curtis 
Rating:
5.0

Customer did not leave a comment.

Detrice Willis 
Rating:
5.0

Customer did not leave a comment.

Peggy Mouser 
Rating:
5.0

Customer did not leave a comment.

Doris Thorpe 
No reviews have been submitted for this location.

Additional Services at this Location

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  • Trailers & Towing

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